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What is Organizational Culture?

A system of meaning shared by the organizations members


Cultural values are collective beliefs, assumptions, and feelings about what things are good, normal, rational, valuable, etc.

Cultures Overall Function

Culture is the social glue that helps hold an organization together by providing appropriate standards for what employees should say or do.

Stories

Rituals

How Employees Learn Culture/ How it is reinforced


Material Symbols
Chapter 17 3

Language
Prentice Hall, 2001

Organizational Culture
Functions
Controlling behavior
Defining boundaries

Liabilities
Blocking mergers
Inhibiting diversity

Conveying identity
Promoting commitment
Prentice Hall, 2001

Inhibiting change
Blocking acquisitions
Chapter 17 4

What Is Organizational Culture?


Innovation and risk taking (3M)
Outcome orientation (Bausch & Lomb)

People orientation (SWA)


Aggressiveness (Microsoft)

Family-friendly (SAS Institute)

Prentice Hall, 2001

Chapter 17

How Organizational Cultures Form


Philosophy of the Organizations Founders: Ben & Jerry, Herb Kelleher, Bill Gates Top Management

Selection

Organizational Culture

Socialization
Prentice Hall, 2001 Chapter 17 6

Do Organizations Have Uniform Cultures


Dominant Culture Core Values

Subcultures

Prentice Hall, 2001

Chapter 17

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