Name :- Suvajeet Sengupta

Mentor:- Moumita CHATTERJEE

Topic :- Modern Banking in India- from customers perspective

Introduction
What is Banking?

A bank is a financial institution and a financial intermediary that accepts deposits and channels those deposits into lending activities, either directly or through capital markets. A bank connects customers that have capital deficits to customers with capital surpluses. In general terms, the business activity of accepting and safeguarding money owned by other individuals and entities, and then lending out this money in order to earn a profit. What is modern Banking? The goal of Modern Banking Systems is to provide you with the best solution through consultation, design, superior hardware and software, and ongoing professional support and training. Banking Sector in India has grown phenomenally in the last two decades. There has been a large scale of expansion in branch network spread through the length and breadth of the country. The profile of Indian Banking has undergone a metamorphosis in the post-nationalization era. The change is characterized by radical transformation in the role, scope, and extent of business operation of banks. The industry has grown dramatically in size as well as complexity of business. Banks have emerged as effective analytic of socio economic change.

Technology-driven products have become common parlance in the corridors of the banking industry. The recent trend shows that most banks are shifting from a product centricmodel as they develop their e-banking capabilities.

Fortunately the Information Technology which is the combination of computer technology and communication technology has made a rapid advancement over the period of last few years. Instantaneous communication due to satellite links is a landmark in communication technology. Computer as a tool which can share, analyze, manipulate and present data in variety of ways has application in almost all spheres of human activity. Speed and accuracy with which information is processed by computers, offers the banks an opportunity to cope with the information explosion.