Research Proposal Cover Sheet (Assignment #1) SUD-09

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Da Nang University of Economics Sunderland University Degree Programme Unit 8: Research Project

Research Project Proposal

THE INFLUENCE OF SERVICE QUALITY TOWARDS CUSTOMER SATISFACTION: THE CASE OF DA NANG HOTEL

By: Dang Thi Quynh Tram (Susan) SUD-09

March, 2012 Da Nang

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