Business Process Optimization

Rian Fahrizal

Definisi

Definisi Business Process Reengineering

Business Process as Deterministic machine

Business Process as Complex Dynamic Systems

Business Process as Interacting Feedback Loops

Business Process as Social Construct

Kebutuhan untuk meningkatkan business process

IT System Mapping

Infomasi harus TRACE (Timely, Relevant, Accurate, Complete, Economical)

Visualization

Mapping

Hidden System Factory

Pembuatan Bentuk Sistem

Be aware of need Identify main process and key staff to be involved Prepare a plan to interview and conduct to interview Map the system and their interconnection Verify the system and their interconnection Cost and Benefit Considerations

Process Diagram Technique

Data Flow Diagram (DFD) Flow chart Business Process dan Business Process Model

DFD

Data Flow Diagram Elements

Contoh

Modeling of multiple level

ISO Data Flowchart

Process

Business Process Modeling

Connecting Object

Contoh

Rumler and Brache

Value Stream Mapping

Contoh

Business Data Management

Hubungan data, informasi dan knowledge