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    Zainab Yousuf
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    The document discusses various aspects of housekeeping, including the skills required, chemicals and machines used, responsibilities of different departments, and the role of 5S methodology in maintaining quality and efficiency in housekeeping, reception, and restaurant services. It also asks questions about implementing 5S practices, training employees, and following standards and procedures for cleaning, organization and waste reduction.

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    The document discusses various aspects of housekeeping, including the skills required, chemicals and machines used, responsibilities of different departments, and the role of 5S methodology in maintaining quality and efficiency in housekeeping, reception, and restaurant services. It also asks questions about implementing 5S practices, training employees, and following standards and procedures for cleaning, organization and waste reduction.

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    Attribution Non-Commercial (BY-NC)
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    38 views2 pages

    Field Visit

    Uploaded by

    Zainab Yousuf
    The document discusses various aspects of housekeeping, including the skills required, chemicals and machines used, responsibilities of different departments, and the role of 5S methodology in maintaining quality and efficiency in housekeeping, reception, and restaurant services. It also asks questions about implementing 5S practices, training employees, and following standards and procedures for cleaning, organization and waste reduction.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
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    of 2

    1. What skills are required to become a good housekeeper? 2.

    What types of spotters you use for removing stains on carpets? 3. What are the chemicals used in housekeeping;what types of machines used in housekeeping 4. Which department takes the responsibilty of housekeeping? 5. What is the most important quality for being a receptionist? Why 6. What do you think is a chefs role? What qualities should they possess? 7. What are your strengths? Weakness? What are you doing to improve your weakness? What are some of you greatest achievements or successes? What are some of your worst failures? What type of meals do you serve? 8. Q: 1 What Are the Duties of a Housekeeper in a Hotel? 9. Q: How can the applications of 5s a management tools contribute quality housekeeping in your restaurant? 10. Q: how 5s is being used in the areas of reception? 11. Q: to what extend you think 5s is important? 12. Q: if your do not implement 5S housekeeping in your hotel, then how it will affect your hotels efficiency and productivity? 13. Q: while doing seiton (self arrangement/ arrangement) do your keep fifo in your mind? In areas of restaurant and shopping 14. Q: what are the consequences of not following seiso? (Net and clean) 15. Q: what is your aim at maintaining the standard (SEIKETSU) of your hotel? 16. Q: what are your criteria for seiri? 17. Q: do you provide any training to your employees for the implementation of 5s? 18. Q: 5s is doing away with unwanted things and waste reduction. How do you follow it in your restaurant? 19. Q: do you think 5s should become a work culture? Has it become in your hotel?

    20. What aspect of housekeeping do you enjoy the most?

    21. 22. 23. 24. 25. 26.

    As a housekeeper manager here what are your responsibilities? Describe your worst experience here while housekeeping. How did you resolve? what are the chemicals used in housekeeping;what types of machines used in housekeeping what types of spotters you use for removing stains on carpets? what's the maximum time you take for cleaning a occupied room? tell us some thing about your restaurant,reception and shopping area?

    27. WHAT ARE THE RECEPTION TIMES IN THE HOTEL?

    28. What are the responsibilities of your receptionist? 29. What are the standards of your restaurants services?

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