ANDREW MATHEOU WORK EXPERIENCE AND KEY SKILLS AND QUALITIES ACCUMULATED

DEPUTY MANAGER
CUSTOMER SERVICE

OXFAM BOOKS AND MUSIC

A position of great responsibility and accountability. It has helped me develop my experience and skills in management. Duties include: training, managing and developing the capability of staff; providing customer service; dealing with online sales; applying commercial judgement and dealing with office administration.

EXCELLENT COMMUNICATIONS (In person/Telephone/Email) EXCELLENT TELEPHONE MANNER BUSINESS TO CUSTOMER SALES TEAM WORKING PROBLEM SOLVING TIME MANAGEMENT ORGANISED/METHODICAL FLEXIBILITY INFORMATION TECHNOLOGY CREATIVE

CASHIER CAMDEN PLUS CREDIT UNION

This position was instrumental as to the development of my customer service experience inside a financial services environment. Duties included: Negotiating with customers face-to-face, over the telephone and via email; cross- selling financial products and services to customers; updating customer accounts and dealing with general administration.

ABILITY TO WORK UNDER PRESSURE HIGH LEVEL OF NUMERACY ABILITY TO MULTITASK COMMERCIALL AWARENESS MEETING SET SALES AND OTHER BUSINESS TARGETS PERSUADING AND NEGOTIATING
DATA COLLECTING/ANALYSING/INTERPETING

ADMINISTRATIVE ASSISTANT PLAN(UK)

A position that helped me to develop my administrative experience and skills inside an office environment. Duties included the updating of client records; data input and responding to enquiries from other departments.

DECISION MAKING

FINANCE ASSISTANT
TAKES INITIATIVE/SELF-STARTER

G.M FASHION
A position which allowed me to develop my understanding of key areas of finance. Duties included dealing with sales reports purchase orders and invoices as well as dealing with customers over the telephone. COMMITTED- DEDICATEDTRUSTWORTHY-CONCIENTIOUS PROACTIVE-RESOURCEFUL-SELFRELIANT EXCEEDS WORK REQUIREMENTS