MICHAEL KENT

Michael.Kent88@gmail.com 1909A San Gabriel Austin, Texas 78705 (281) 382-0365 EDUCATION The University of Texas at Austin Bachelor of Business Administration, Supply Chain Management Minor: Marketing Overall GPA: 3.46 Major GPA: 4.00 Dec 2010

EXPERIENCE Wincor Nixdorf Intern, Austin, Texas Summer 2010-Present Acted as customer point of contact for fleet of 3600 ATMs for a top ten banking institution Coordinated with area managers to assign technicians to customer escalated machines in the most efficient way possible Created monthly overviews/reports reflecting the service delivery performance of assigned accounts Participated in consulting team that overhauled technician call debriefing process for more efficient data analysis National Oilwell Varco Summer Intern, Houston, Texas Summer 2009 Corresponded with representatives from different departments to establish contact lists for a variety of different products Created organization charts reflecting responsibilities for individual products using MindMap Streamlined forecasting spreadsheets to simplify data access Communicated with sales team to track rig package sales National Oilwell Varco Summer Intern, Houston, Texas Summer 2008 Communicated with product line managers to develop a restructuring plan for the PLM public drive Reorganized the drive based on this plan for more efficient document access LEADERSHIP EXPERIENCE AND ACTIVITIES Alpha Kappa Psi Professional Business Fraternity Spring 2008-Present Tailgate Chair Procure and prepare food and drinks for tailgates attended by about one hundred people Active Motivation Unification Chair Led pledges and active members in activities to foster unity Pledge Trainer Coordinated and guided pledge class through pledge process, including $5000 of fundraising HONORS

University Honors Two Semesters 2009-Spring 2010 National Merit Scholar 2006

Fall Spring

ADDITIONAL INFORMATION Computer Skills: MS Word, Excel, PowerPoint, Access Work Status: US Citizen