“Problem” “Transition State”
strivingfor vibrant solutions
Restructuring Explicit
Knowledge
Diagnostic
Objective:
o Audit organization structure
& attributes that
encouraging or discouraging
the turn over rate of
geologist in BOB
o Review how organization
manage its explicit
Targe
knowledge
t:
Organization Structure
Business Process & SOP
Physical lay-out
Incentive System
Social Network
Output:
o Information regarding
explicit knowledge structure
o Identified System need to
be resolve, in order to
flourish the “sharing
culture” for tacit knowledge
KM readiness
Objective:
o Restructuring the way
organization store and utilize
the explicit knowledge
o Restructuring the attributes in
order to encourage the
“sharing culture” for tacit
knowledge
Process:
Restructuring Planning
Re-engineering process
Review
Socialization
Implementation
Output:
o Well-documented of explicit
knowledge through re-
engineering of business
process and SOP
o Well established system to
encourage the “sharing
culture”
Explicit “End State” RJ cg
Knowle
dge
Tacit
Knowle
dge
Transforming Tacit
Knowledge
KM Implementation KM Nurturing
Objective: Objective:
o Implement the system needed o Perpetuating the ‘sharing
to build the “sharing culture”, culture’, make sharing thing as
System Verification
to transform tacit knowledge a habit, part of daily work,
into explicit knowledge that embedded in business process
can be well-documented and
utilized by organization
Target
Target:
:
Community of Practice Working Culture
Leadership Actions Tacit Knowledge Disclosure
Company Policy Working Habit
‘Daily Routine’ Informal Meeting
Technology Enabler
Output: Output:
o Actions needed to o A sharing habit that enable
strengthening the “sharing learning culture
culture”, in order to make it as
part of daily work, a working o Well-documented of tacit
habit knowledge
o Technology to help o Well established system in
organization store and utilize utilizing and evolving tacit high level map - 1