Nokia Samsung

34 11

Sony
4

Htc
3

LG
3

Nokia

Samsung

Sony

Htc

LG

Other

5% 5% 7%

8%

57% 18%

Satisfy Very Satisfy

22 8

dissatisfy
4

25 20 15 10 5 0 Satisfy Very Satisfy dissatisfy

Happy
20

Very happy
9

Unhappy
5

20 18 16 14 12 10 8 6 4 2 0 Happy Very happy Unhappy

Yes
23

No
11

25 20 15 10 5 0 Yes No

Yes
30

No
4

30 25 20 15 10 5 0 Yes No

Yes
26

No
8

30 25 20 15 10 5 0 Yes No

Yes

No

Yes
29

No
5

30 25 20 15 10 5 0 Yes No

Yes
29

No
5

30 25 20 15 10 5 0 Yes No

0 Yes No Series1

Yes
31

No
3

35 30 25 20 15 10 5 0 Yes No

Satisfy Very Satisfy

22 5

dissatisfy
7

25 20 15 10 5

5 0 Satisfy Very Satisfy dissatisfy

Price
6

Features
18

Performance Brand name

13 8

Technology
11

Technolo Variety in models Technology Brand name Performance Features Price 0 5 10 15 20 Performa

Yes
26

No
0

30 25 20 15 10 5

5 0 Yes No

Yes
22

No
4

25 20 15 10 5 0 Yes No

Yes
25

No
1

25 20 15 10 5

5 0 Yes No

Yes
23

No
3

25 20 15 10 5 0 Yes No

Yes
20

No
6

20 18 16 14 12 10 8 6 4 2 0 Yes No

Yes

No

Yes
10

No
16

16 14 12 10 8 6 4 2 0 Yes No

Other
5

Chart Title
Satisfy Very Satisfy dissatisfy

12%

23% 65%

Chart Title
Unhappy 15% Very happy 26%

Happy 59%

Chart Title

No 32%

Yes 68%

Chart Title
No 12%

Yes 88%

Chart Title
No 24%

Yes 76%

Chart Title
No 15%

Yes 85%

Chart Title
No 15%

Yes 85%

Chart Title
No 9%

Yes 91%

Chart Title

dissatisfy 20% Very Satisfy 15%

Satisfy 65%

15%

Satisfy 65%

Variety in models
3

Chart Title
Technolo gy 19% Price 10%

Variety in models 5%

Brand name 14% Performa nce 22%

Features 30%

No 0%

Chart Title

Yes 100%

Chart Title
No 15%

Yes 85%

No 4%

Chart Title

Yes 96%

Chart Title
No 12%

Yes 88%

Chart Title
Yes No

23%

77%

Chart Title
Yes No

38%

62%