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Letter of Transmittal September 02, 2007 Prof. M A Yousoof Dean, School of Business University Of Development Alternative (UODA).

Dhanmondi Dhaka. Sub: Submission of Internship Report on Consumer Credit Scheme: A comparative study on National Bank Limited & other Private Commercial Banks Dear Sir: It is a great pleasure for me that I have the opportunity to submit the internship report on .Consumer Credit Scheme: A comparative study on National Bank Limited & other Private Commercial Banks This internship program gave me an opportunity to have an exposure to the working environment and on the job experience at your bank. I have acquired a good understanding on the customer satisfaction, customer service and the activities of different internal section of the bank. I have tried my best to put my best effort for the preparation of this report. Any shortcomings or flaw may arise as my unintentional mistakes. I will wholeheartedly welcome any clarification and suggestion about any view and conception disseminated through this report. Thanking you Sincerely yours ________________ Md. Morshedul Alam ID: 0042420283
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