DINH THI THUY QUYNH

No 18 Alley 4 Ngoc Thuy Road, Ha Noi Email: phuongquynha3@yahoo.com Home: (04) 35374 473 Mobile: 0915 482133

OBJECTIVE
Customer consultant position in a dynamic working environment that requires Knowledge of sales, customer service.

EXPERIENCE
07/2008- 09/2008 Sales online and customer care/ Toan Cau company + Add: 2/165 Thai Ha street, Dong Da district, Ha Noi - Advertise companys products and services and also look for new potential customers. - Looking after the customer through telephone or email - Make a shedule and finish it. O1/2008-04/2008 Sales assistant/ Parkson Company + Add:1 Thai Ha,Dong Da District , Ha Noi city - Supervise sales staff at the counters - Train sales staff - Receive the complaints from customers and reporting to Manager Customer Service Coordinator/ Mobifone comapny + Add: Kim Dong str, Hoang Mai dist., Hanoi city - Deal with taking care of customers - Solve customers complaints - Give gilfs to old customers on special occasions 06/2005-12/2005 Market research Coordinator/ ACNienlsen company + Add: Nguyen Minh Khai str., Hoang Mai Dist., Hanoi city - Involve market research on some products. - Interview consumers.

03/2006-04/2007

EDUCATION
2004-2008 02/2008 12/2007 Bachelor Degree, Business Administration, University of Commerce, Hanoi Certificate of English, Level C, Ministry of Education and Training Certificate of Microsoft Office,Level B, Ministry of Education and Training

SKILLS
- Able to use Microsoft office. - Capable of English listening and speaking - Good communication and persuasive skill - Hard working and capable of working in a team, and working under pressure independently - Eager to learn new things very quickly - Teamwork spirit, responsibility.