UC Trend and Drive

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Microsoft Unified communication Trends & Key Drivers

Organizations rapidly adopting a Unified Communications, enabled by the cloud, interoperability, and integration of business applications and devices. This looks consumers to be driving many of the Unified Communications (UC) trends

Trends
Presence will be integrated into everything you do Integration of business applications and social media with UC solutions Increasing UC adoption, in spite of confusion over terminology interoperability gets increasingly better Expansion of hosted, cloud-based offerings Growing development in telepresence Video becomes an everyday UC business tool SIP-based communication will increase, especially on mobile devices, as will the focus on security More pervasive social media integration Pushback on work/life balance issue

Key Drivers
Collaboration between employees and others as well as Application collaboration integration improved employee productivity cost savings provided by enterprise voice cost savings from decreased travel organizations telephony/voice services enterprise instant messaging capabilities and the ability to conduct videoconferences Cos saving by virtualization of the UC platform. Cost Reduction: Telephone Calling Charges Cost Reduction: Dial-In Conferencing

Client Benefits
By using Microsoft unified communication the customers gets benefited on following areas reduce cost & Control Costs, Gain Operational Efficiencies, Maintain Regulatory Compliance, Be More Responsive to Customers/ Partners/ and Employees Improve Productivity, Support the Mobile Workforce.

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