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SALES Documentation
SALES Documentation
MultivariateDataAnalysis,Seventhedition
Theworldsleadingauthorityonappliedmultivariatedataanalysis
basedonnumberofcitations,asreportedbyGoogle.Scholar.
Thesalestrainingdatasetisprovidedasanalternativewithmorerealisticdatathat
is "typical" of survey data in marketing. The level of measurement for the scale
responses is assumed to be an "equally appearing interval" of measure, thus
regression based techniques are assumed to be appropriate for use in analysis. The
salestrainingdatawerecollectedviaamailquestionnairewhichwassentto80sales
trainingmanagersatvariousfirmsthroughouttheUnitedStates.Thequestionnaireis
dividedintofoursections:
SectionThree:concernstheratingsoftheeffectivenessofatrainingprogram
usingseveraldifferent approaches:(a)reactions,(b)learning,(c) behavioron
thejob,and(d)results.Themanagerswereaskedtorateboththeimportance
of these dimensions and the frequency with which they use these evaluative
criterion.ThesevariablesarelabeledClthruC34.
SectionFour:includesdemographicdata.VariableDlistheindustrycategory.
There are four broad categories represented in the data: (1)
retail/wholesale/services, (2) consumer goods manufacturers, (3) industrial
goodsmanufacturers,and(4)finance/insurance/realestate.Alsoincludedare
D2annualsales,D3numberofemployees,D4numberofsalespersons,D5
numberoftrainingdepartmentemployees,andD6whetherornotthetraining
department subscribes to training trade journals (coded "O" = NO and "1" =
YES).
Alistofvariable/valuelabelsfortheSPSSpackageareprovidedbelowasadditional
documentationonspecificdetailsforeachvariable.
VARIABLELABEL
A1'CONF/DISCUSSIONPRESENT'
A2'LECTUREMETHODPRESENT'
A3'CASESTUDYPRESENT'
A4'TVLECTUREPRESENT'
A5'FILMVIEWINGPRESENT'
A6'VIDEOTAPE/DISCPRESENT'
A7'INTERACTIVEVIDEOPRESENT'
A8'ROLEPLAY:NORECORDPRESENT'
A9'ROLEPLAY:VIDEOTAPEPRESENT'
A10'BEHAVIORALMODELPRESENT'
A11'CAIPRESENT'
A12'BUSINESSGAMESPRESENT'
A13'BUSINESSGAMES:CAIPRESENT'
A14'SENSITIVITYTRAINPRESENT'
A15'HOMESTUDYPRESENT'
A16'READINGLISTSPRESENT'
A17'INBASKETPRESENT'
A18'CONF/DISCUSSIONIN5YRS'
A19'LECTUREMETHODIN5YRS'
A20'CASESTUDYIN5YRS'
A21'TVLECTUREIN5YRS'
A22'FILMVIEWINGIN5YRS'
A23'VIDEOTAPE/DISCIN5YRS'
A24'INTERACTIVEVIDEOIN5YRS'
A25'ROLEPLAY:NORECORDIN5YRS'
A26'ROLEPLAY:VIDEOTAPEIN5YRS'
A27'BEHAVIORALMODELIN5YRS'
A28'CAIIN5YRS'
A29'BUSINESSGAMESIN5YRS'
A30'BUSINESSGAMES:CAIIN5YRS'
A31'SENSITIVITYTRAININ5YRS'
A32'HOMESTUDYIN5YRS'
A33'READINGLISTSIN5YRS'
A34'INBASKETIN5YRS'
B1'CONF/DISCUSSIONAQUIREKNOW'
B2'LECTUREMETHODAQUIREKNOW'
B3'CASESTUDYAQUIREKNOW'
B4'TVLECTUREAQUIREKNOW'
B5'FILMVIEWINGAQUIREKNOW'
B6'VIDEOTAPE/DISCAQUIREKNOW'
B7'ROLEPLAY:NORECORDAQUIREKNOW'
B8'ROLEPLAY:VIDEOTAPEAQUIREKNOW'
B9'BEHAVIORALMODELAQUIREKNOW'
B10'CAIAQUIREKNOW'
B11'BUSINESSGAMESAQUIREKNOW'
B12'BUSINESSGAMES:CAIAQUIREKNOW'
B13'SENSITIVITYTRAINAQUIREKNOW'
B14'HOMESTUDYAQUIREKNOW'
B15'READINGLISTSAQUIREKNOWLEDGE'
B16'INBASKETAQUIREKNOWLEDGE'
B17'CONF/DISCUSSIONRETENTION'
B18'LECTUREMETHODRETENTION'
B19'CASESTUDYRETENTION'
B20'TVLECTURERETENTION'
B21'FILMVIEWINGRETENTION'
B22'VIDEOTAPE/DISCRETENTION'
B23'ROLEPLAY:NORECORDRETENTION'
B24'ROLEPLAY:VIDEOTAPERETENTION'
B25'BEHAVIORALMODELRETENTION'
B26'CAIRETENTION'
B27'BUSINESSGAMESRETENTION'
B28'BUSINESSGAMES:CAIRETENTION'
B29'SENSITIVITYTRAINRETENTION'
B30'HOMESTUDYRETENTION'
B31'READINGLISTSRETENTION'
B32'INBASKETRETENTION'
B33'CONF/DISCUSSIONATTITUDECHG'
B34'LECTUREMETHODATTITUDECHG'
B35'CASESTUDYATTITUDECHG'
B36'TVLECTUREATTITUDECHG'
B37'FILMVIEWINGATTITUDECHG'
B38'VIDEOTAPE/DISCATTITUDECHG'
B39'ROLEPLAY:NORECORDATTITUDECHG'
B40'ROLEPLAY:VIDEOTAPEATTITUDECHG'
B41'BEHAVIORALMODELATTITUDECHG'
B42'CAIATTITUDECHG'
B43'BUSINESSGAMESATTITUDECHG'
B44'BUSINESSGAMES:CAIATTITUDECHG'
B45'SENSITIVITYTRAINATTITUDECHG'
B46'HOMESTUDYATTITUDECHG'
B47'READINGLISTSATTITUDECHG'
B48'INBASKETATTITUDECHG'
B49'CONF/DISCUSSIONINTERSKILLS'
B50'LECTUREMETHODINTERSKILLS'
B51'CASESTUDYINTERSKILLS'
B52'TVLECTUREINTERSKILLS'
B53'FILMVIEWINGINTERSKILLS'
B54'VIDEOTAPE/DISCINTERSKILLS'
B55'ROLEPLAY:NORECORDINTERSKILLS'
B56'ROLEPLAY:VIDEOTAPEINTERSKILLS'
B57'BEHAVIORALMODELINTERSKILLS'
B58'CAIINTERSKILLS'
B59'BUSINESSGAMESINTERSKILLS'
B60'BUSINESSGAMES:CAIINTERSKILLS'
B61'SENSITIVITYTRAININTERSKILLS'
B62'HOMESTUDYINTERSKILLS'
B63'READINGLISTSINTERSKILLS'
B64'INBASKETINTERSKILLS'
B65'CONF/DISCUSSIONPSOLVESKILLS'
B66'LECTUREMETHODPSOLVESKILLS'
B67'CASESTUDYPSOLVESKILLS'
B68'TVLECTUREPSOLVESKILLS'
B69'FILMVIEWINGPSOLVESKILLS'
B70'VIDEOTAPE/DISCPSOLVESKILLS'
B71'ROLEPLAY:NORECORDPSOLVESKILLS'
B72'ROLEPLAY:VIDEOTAPEPSOLVESKILLS'
B73'BEHAVIORALMODELPSOLVESKILLS'
B74'CAIPSOLVESKILLS'
B75'BUSINESSGAMESPSOLVESKILLS'
B76'BUSINESSGAMES:CAIPSOLVESKILLS'
B77'SENSITIVITYTRAINPSOLVESKILLS'
B78'HOMESTUDYPSOLVESKILLS'
B79'READINGLISTSPSOLVESKILLS'
B80'INBASKETPSOLVESKILLS'
B81'CONF/DISCUSSIONPARTACCPT'
B82'LECTUREMETHODPARTACCPT'
B83'CASESTUDYPARTACCPT'
B84'TVLECTUREPARTACCPT'
B85'FILMVIEWINGPARTACCPT'
B86'VIDEOTAPE/DISCPARTACCPT'
B87'ROLEPLAY:NORECORDPARTACCPT'
B88'ROLEPLAY:VIDEOTAPEPARTACCPT'
B89'BEHAVIORALMODELPARTACCPT'
B90'CAIPARTACCPT'
B91'BUSINESSGAMESPARTACCPT'
B92'BUSINESSGAMES:CAIPARTACCPT'
B93'SENSITIVITYTRAINPARTACCPT'
B94'HOMESTUDYPARTACCPT'
B95'READINGLISTSPARTACCPT'
B96'INBASKETPARTACCPT'
C1'REACTION:COURSEEVALUATIONIMP'
C2'REACTION:TRAINSTAFFCOMMENTSIMP'
C3'REACTION:TRAINEEFEEDBACKIMP'
C4'REACTION:SUPERVISORFEEDBACKIMP'
C5'REACTION:OTHERIMP'
C6'LEARNING:KNOWLEDGETESTSIMP'
C7'LEARNING:PERFORMANCETESTSIMP'
C8'LEARNING:PRE/POSTMEASURESIMP'
C9'LEARNING:TRAINING/CONTROLIMP'
C10'LEARNING:OTHERIMP'
C11'OTJBEHAVIOR:SUPERVISORSIMP'
C12'OTJBEHAVIOR:COWORKERSIMP'
C13'OTJBEHAVIOR:SUBORDINATESIMP'
C14'OTJBEHAVIOR:CUSTOMERSIMP'
C15'OTJBEHAVIOR:EMPLOYEEIMP'
C16'OTJBEHAVIOR:OTHERIMP'
C17'RESULTS:BOTTOMLINEIMP'
C18'REACTION:COURSEEVALUATIONFREQ'
C19'REACTION:TRAINSTAFFCOMMENTSFREQ'
C20'REACTION:TRAINEEFEEDBACKFREQ'
C21'REACTION:SUPERVISORFEEDBACKFREQ'
C22'REACTION:OTHERFREQ'
C23'LEARNING:KNOWLEDGETESTSFREQ'
C24'LEARNING:PERFORMANCETESTSFREQ'
C25'LEARNING:PRE/POSTMEASURESFREQ'
C26'LEARNING:TRAINING/CONTROLFREQ'
C27'LEARNING:OTHERFREQ'
C28'OTJBEHAVIOR:SUPERVISORSFREQ'
C29'OTJBEHAVIOR:COWORKERSFREQ'
C30'OTJBEHAVIOR:SUBORDINATESFREQ'
C31'OTJBEHAVIOR:CUSTOMERSFREQ'
C32'OTJBEHAVIOR:EMPLOYEEFREQ'
C33'OTJBEHAVIOR:OTHERFREQ'
C34'RESULTS:BOTTOMLINEFREQ'
D1'INDUSTRYCATEGORY'
D2'ANNUALSALES'
D3'TOTALNUMBEROFEMPLOYEES'
D4'NUMBEROFSALESPERSONS'
D5'NUMBEROFTRAININGDEPTEMPLOYEES'
D6'READTRADEJOURNAL'
VALUELABELS
A1TOA34
0'NEVER'1'SELDOM'2'SOMETIMES'
3'OFTEN'4'ALMOSTALWAYS'
B1TOB96
1'NOTEFFECTIVE'2'LIMITEDEFFECTIVENESS'
3'MODERATELYEFFECTIVE'4'QUITEEFFECTIVE'
5'HIGHLYEFFECTIVE'
C1TOC17
0'NOTIMPATALL'1'SLIGHTLYIMP'
2'MODERATELYIMP'3'VERYIMP'4'EXTREMELYIMP
C18TOC34
0'NEVER'1'SELDOM'2'SOMETIMES'
3'OFTEN'4'ALMOSTALWAYS'
D1
01'RETAIL/WHOLESALESERIVICES'
02'CONSUMERGOODSMFG'
03'INDUSTRIALGOODSMFG'
04'FINANCE/INS/REALESTATE'
D6
0'NO'1'YES'
MISSINGVALUES
A1TOA34(MISSING=0)
C5C10C16C22C27C33(MISSING=0)