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    Question A Ire For Service

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    Russel D'souza
    The document contains a customer satisfaction survey asking the respondent to rate their check-in experience, room, and use of internet services on a scale from highly satisfied to highly dissatisfied. Specifically, it requests ratings of the check-in process, reservation accuracy, greeting, room cleanliness, bed comfort, room organization, and overall room experience. It also asks if the respondent used the internet services in their room.

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    Question A Ire For Service

    Uploaded by

    Russel D'souza
    6 views1 page
    The document contains a customer satisfaction survey asking the respondent to rate their check-in experience, room, and use of internet services on a scale from highly satisfied to highly dissatisfied. Specifically, it requests ratings of the check-in process, reservation accuracy, greeting, room cleanliness, bed comfort, room organization, and overall room experience. It also asks if the respondent used the internet services in their room.

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    Question a Ire for Service

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    The document contains a customer satisfaction survey asking the respondent to rate their check-in experience, room, and use of internet services on a scale from highly satisfied to highly dissatisfied. Specifically, it requests ratings of the check-in process, reservation accuracy, greeting, room cleanliness, bed comfort, room organization, and overall room experience. It also asks if the respondent used the internet services in their room.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    6 views1 page

    Question A Ire For Service

    Uploaded by

    Russel D'souza
    The document contains a customer satisfaction survey asking the respondent to rate their check-in experience, room, and use of internet services on a scale from highly satisfied to highly dissatisfied. Specifically, it requests ratings of the check-in process, reservation accuracy, greeting, room cleanliness, bed comfort, room organization, and overall room experience. It also asks if the respondent used the internet services in their room.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    of 1

    Q1)

    Please rate your experience of checking in. Highly Slightly Slightly Highly Satisfied Dissatisfied Satisfied Satisfied Dissatisfied Dissatisfied

    *Rate your overall arrival experience *Was your check in fast and efficient? *Were reservations made acording to you

    preferences and requirments?


    *Were you promptly greeted with smiles?

    Q2)

    How was your room? Highly Slightly Slightly Highly Satisfied Dissatisfied Satisfied Satisfied Dissatisfied Dissatisfied

    *Please rate the cleanliness and tidiness of your

    room upon check in


    *Rate the comfort level of your bed. *Was everything in your room organised and easily

    accessible?
    *Please rate your overall room experience.

    Did you take advantage of the internet service in your room? Q3) Yes No

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