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Assignment Fishbone Diagram

Environment
Fragmentation of the bus sector

Process
Complexity and inflexibility of the current regulatory framework

People
Illegal parking prevents buses

Financial crisis

Routes suffer due to "Calo" Pollution caused by low grade fuel Severe traffic congestions & Jams Low load factor of buses Public requests for new routes are Planning without traffic impact assessment Stops without shelters are rarely signified by
Big Cooperatives have eroded ORGANDAs authority Flat fare without distance and time Undemocratic Cooperatives

Street traders & Racketeers monopolize bus shelters Pickpockets

ORGANDA doesnt effectively represent Usurpation of bus stops by hawkers Overall lack of capacity

Poor state of Public Transport in Yogyakarta


Lack of Quality and Choice

Ineffective legal and administrative


Comfort of city bus is poor

Vehicles are dilapidated No monthly / season fare

Systems

Management

Equipment

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