Expanding The Reach of CU and Strengthening Its Mission: Insights

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Expanding the reach of CU and strengthening its mission: Insights

5/17/12

Agenda

Mission

Strategies Activity

set

Challenges Recommendations

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Mission

To work for a fair, just, and safe marketplace for all consumers and to empower consumers to protect themselves To properly inform the public To maintain its independence and impartiality No outside advertising and no free samples

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Strategies

No ad policy; to carry out highly objective & sophisticated tests and provide reliable & bias-less sources for consumers Keen on consumer education; emphasis on youth & undeserved consumers

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Activity System of CU

Testing products for results

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How the arrival of Internet affects the Five Forces?


5 FORCES Threat of New Entrants Threat of Substitutes The Power of Suppliers The Power of Buyers Rivalry among Existing Competitors BEFORE LOW NO LOW LOW NO AFTER HIGH HIGH HIGH HIGH HIGH
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Challenges

Recommendatio ns
on specific testing segments to boost quality & efficiency consumers needs & wants (e.g. surveys, polls) the information on website by5/17/12 higher

New entrants, substitutes & competitors consumers

Focus

Retain

Identify Provide

most up-todate information a larger diversity of people (cultures, age, etc.)

Reach

Simplify

Consultants: Ellis Kim Filomena Tucci Man Sum Cheng Master subtitle style Naman Kathuria Nutsa Buachidze Paloma Cruz

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5/17/12

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