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STORE ENVIRONMENT

RISET PEMASARAN
Anggota Kelompok :

1. HENDRA SAPUTRA 2. AYU WULANDANI 3. PARYDA 4. PUTRINDA

PENDIDIKAN TATA NIAGA NON REGULER 09

UNIVERSITAS NEGERI JAKARTA 2012

TEORI TEORI TENTANG STORE ENVIRONMENT


Menurut Baker, 2002
16 Mei 1963 The inportance of store environment in enhancing the shopping experiences of consumers has long been appreciated. One recent comprehensive study on the influence of store environment was conducted by baker et al (2002). Journal Of Shooping Center Research

Menurut J. Paul Peter, Herry C. Olson 2000.

Building Future Leaders

The invironment refer to all the physical and social characteristics of a consumer external world including physical object (product and stores) special relationship (location of stores and product in stores) and social behaviorof the people (who to around and what they are doing. Journal Pengaruh Lingkungan Toko Dan Jumlah Pengunjung Toko Terhadap Jumlah Pembeli

STORE ENVIRONMENT

Definisi konseptual Sintesis


16 Mei 1963

Building Future Leaders

Berdasarkan beberapa definisi diatas dapat disimpulkan bahwa lingkungan toko merupakan kegiatan merancang dan mendesain lingkungan pembelian yang nyaman sesuai dengan karakteristik toko tersebut yang akan menciptakan lingkungan toko yang baik serta menimbulkan kesan yang menarik dan menyenangkan bagi konsumen sehingga mempengaruhi keputusan pembelian mereka saat berada ditoko.

IKIP JAKARTA

STORE ENVIRONMENT

Menggunakan teori ini sebagai landasan dalam menentukan dimensi dan indicator 1963 16 Mei
J. Paul Peter, Herry C. Olson 2000.

IKIP JAKARTA

The invironment refer to all the physical and social characteristics of a consumer external world including physical object (product and stores) special relationship (location of stores and product in stores) and social behaviorof the people (who to around and what they are doing.

Building Future Leaders

DIMENSI ENVIRONMENT STORE 1. Lingkungan Sosial


16 Mei 1963

IKIP JAKARTA
Indicator

a. Pengetahuan dan perasaan konsumen tentang produk

Building Future Leaders

b. Pengetahuan dan perasaan konsumen tentang toko

c. Prilaku konsumsi konsumen

DIMENSI ENVIRONMENT STORE 2. Lingkungan Fisik Toko


16 Mei 1963

IKIP JAKARTA
Indicator

a. Lokasi Toko

Building Future Leaders

b. Layout toko

c. Musik

TERIMA KASIH 16 Mei 1963 ATAS PERHATIANNYA


IKIP JAKARTA The End
Building Future Leaders

WASSALAM

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