CRM 9.

0 Customer Data Model

PS_BO BO_ID BO_TYPE_ID (FK) BO_NAME BO_NAME_SHORT RB_AUDIT_SBR

PS_BC BO_ID (FK) SETID CUST_ID CUSTOMER_IND CUST_STATUS CUST_STATUS_DT CUR_RT_TYPE CURRENCY_CD VAT_TXN_TYPE_CD CR_RATING SINCE_DT ADD_DT SEGMENT DO_NOT_CONTACT DO_NOT_EMAIL DO_NOT_MAIL DO_NOT_CALL KPI_ID OBJ_ID PF_OBJ_TYPE RESOLVED_VALUE ASSESS_ID PCT_OF_TARGET CURRENT_TARGET ASSESS_DESCR ASSESS_IMAGE_ID RB_AUDIT_SBR

PS_BO_TYPE BO_TYPE_ID DESCR DESCRSHORT RB_SYSD_SBR RB_AUDIT_SBR PS_BO_CM BO_ID (FK) PROFILE_CM_SEQ BO_CM_START_DT PS_BO_ABE BO_ID (FK) ABE_SEQ DESCR RB_AUDIT_SBR CM_NICKNAME CM_PURPOSE_TYPE_ID (FK) CM_ID (FK) PHYSICAL_LOCATION BO_CM_END_DT CM_TYPE_ID (FK) RB_AUDIT_SBR

PS_RD_SITE SETID SITE_ID BO_ID (FK) DESCR SITE_TYP_ID MARKET SITE_RESTRICTIONS BO_ID_PARENT SOURCE_IND RB_AUDIT_SBR

PS_RD_PERSON PERSON_ID BO_ID (FK) CONTACT_FLAG TITLE RB_LANGUAGE_CD EMPLID SEX BIRTHDATE COMM_METHOD SALUTATION_CD SETID AUTHORIZATION_ID PREF_WF_ROUTE_MTHD SOURCE_IND PIM_ACCT_NAME DRIVER_LICENCE DRIVER_L_STATE DRIVER_L_EXP_DATE RD_EMPLOYER DO_NOTE_CONTACT DO_NOT_EMAIL DO_NOT_CALL TEMPLATE_FLAG INSAGNT_LICENSE_ID DATE_DECEASED MARITAL_STATUS OCCUPATION INCOME INCOME_CURRENCY MARKET RB_AUDIT_SBR

PS_RD_COMPANY SETID COMPANYID BO_ID (FK) DUNS_NUMBER COUNTRY STATE_INCORPORATED TAXPAYER_ID CUSTOMER_TYPE CONSOL_BUS_UNIT BO_ID_PARENT WEB_URL SIC_TYPE SIC_CODE INDUSTRY_ID INDUSTRY_ID2 LOC_TYPE BUSINESS EMPL_TOTAL SOURCE_IND LEGAL_STRUCTURE OWNERSHIP YEAR_STARTED YEAR_INCORPORATED MINORITY_OWNED_IND PARTNER_IND FISCAL_YEAR_END STATEMENT_IND STATEMENT_DT AUDIT_IND AUDITOR_NAME STOCK_SYMBOL STOCK_EXCHANGE STOCK_PRICE MARKET_CAP QUOTE_DT NET_INCOME TOTAL_ASSETS TOTAL_LIABILITIES ACCTS_PAYABLE ACCTS_RECEIVABLE NET_WORTH CREDIT_RATING CURRENCY_CD REVENUE REVENUE_GEN MARKET RB_AUDIT_SBR PS_BO_ROLE BO_ID (FK) ROLE_TYPE_ID (FK) ROLE_START_DT ROLE_END_DT RB_AUDIT_SBR PS_BO_NAME BO_ID (FK) SEQ_NBR NAME_TYPE PRIMARY_IND BO_NAME BO_NAME_UPPER BO_NAME_AC BO_NAME_DISPLAY BO_NAME_DISP_UPPER BO_NAME_SHORT SOURCE_IND COUNTRY_NM_FORMAT NAME NAME_AC NAME_INITIALS NAME_PREFIX NAME_SUFFIX NAME_ROYAL_PREFIX NAME_ROYAL_SUFFIX NAME_TITLE LAST_NAME_SRCH FIRST_NAME_SRCH LAST_NAME FIRST_NAME MIDDLE_NAME SECOND_LAST_NAME SECOND_LAST_SRCH PREF_FIRST_NAME RB_AUDIT_SBR PS_BO_NAME_TYPE BO_TYPE_ID (FK) NAME_TYPE DESCR DESCRSHORT RB_SYSD_SBR RB_AUDIT_SBR

PS_BO_TYPE_ABE BO_TYPE_ID (FK) ABE_SEQ DESCR30 ADDR_CM_PURP PHN1_CM_PURP PHN2_CM_PURP PHN3_CM_PURP PHN4_CM_PURP EML1_CM_PURP EML2_CM_PURP RB_SYSD_SBR

PS_BO_CM_USE BO_ID (FK) PROFILE_CM_SEQ CM_USE_START_DT CM_USE_ID ROLE_TYPE_ID BO_REL_ID BO_REL_POSITION BO_CM_USE_TYPE CM_USE_END_DT PRIMARY_IND RB_AUDIT_SBR

PS_BO_ROLE_TYPE ROLE_TYPE_ID BO_TYPE_ID (FK) DESCR DESCRSHORT PARTICIPANT_IND JOIN_IND RB_TRANSACTION_ID ROLE_ICON_ENABLED ROLE_ICON_DISABLED BO_CAPTURE_CM QUALIFYPATH APPCLASSID APPCLASS_PATH BASIC_DATA_ENABLED PUBLISH_FLAG QC_ENABLED RB_SYSD_SBR RB_AUDIT_SBR

PS_BO_ABE_DTL BO_ID (FK) ABE_SEQ (FK) PROFILE_CM_SEQ RB_AUDIT_SBR

PS_BC_NOTE BO_ID (FK) NOTE_SEQ_NBR NOTE_SUMMARY BC_NOTE_TYPE START_DATE END_DATE DESCRLONG RB_AUDIT_SBR

PS_BO_REL REL_TYPE_ID (FK) BO_ID_1 (FK) ROLE_TYPE_ID_1 (FK) BO_ID_2 (FK) ROLE_TYPE_ID_2 (FK) START_DT (FK) END_DT BO_REL_ID RB_AUDIT_SBR

PS_BO_SRCH_ADD BO_ID (FK) PROFILE_CM_SEQ (FK) BO_CM_START_DT (FK) CM_USE_START_DT CM_USE_ID ROLE_TYPE_ID BO_REL_ID BO_REL_POSITION CM_ID BO_CM_END_DT CM_USE_END_DT PRIMARY_IND BO_CM_USE_TYPE CM_PURPOSE_TYPE_ID CM_CONCAT CM_CONCAT_UPPER GEO_CODE_SBR CM_ADDRESS_SBR

PS_CM CM_ID CM_TYPE_ID (FK) DESCR DESCRSHORT CM_ADDRESS_SBR CM_PHON_PGR_SBR CM_EMAIL_SBR GEO_CODE_SBR CM_CONCAT CM_CONCAT_UPPER SOURCE_IND RB_AUDIT_SBR

PS_BC_SHIPTO_OPT BO_ID (FK) EFFDT EFF_STATUS SHIP_TYPE_ID SHIP_TYPE_ID_EXP SHIP_PRIOR_FLAG SHIP_PARTIAL_FLAG BCKORDR_CNCL_FLAG LANGUAGE_CD SHIP_PRIORITY_ID DS_NETWORK_CODE FREIGHT_TERMS FREIGHT_TERMS_EXP SHIP_EARLY_DAYS SHIP_LATE_DAYS SHIP_PARTIAL_ORD STORE_NUMBER NAFTA_REQ_EXP CCI_REQ_EXP SED_REQ_EXP COO_REQ_EXP AERP INSURANCE_REQD MILITARY_FLG EXPORT_ORDER_FLG CARRIER_ID CARRIER_ID_EXP SHIP_PRIORITY_EXP SINGLE_SHIP_FLAG LABEL_FORMAT_ID2 LABEL_FORMAT_ID3 ALLOW_OVERPICK_FLG MAX_PICK_TOLERANCE RB_AUDIT_SBR

PS_BC_SOLDTO_OPT BO_ID (FK) EFFDT EFF_STATUS FRT_CHRG_METHOD GRACE_PRICE_DAYS LABEL_FORMAT_ID2 LABEL_FORMAT_ID3 LOAD_PRICE_RULE PROD_ID_SRC PROD_SUBSTITUTE PRICE_PROGRAM PRICE_RULE_CD RESTOCK_FEE_FLAG RB_AUDIT_SBR

PS_BC_BILLTO_OPT BO_ID (FK) EFFDT EFF_STATUS PYMNT_TERMS_CD PYMNT_TERMS_AMT GRACE_DUE_DAYS GRACE_DISC_DAYS RETENTION_DAYS PP_HOLD PP_METHOD REF_QUALIFIER_CODE PARTIAL_PY_SW PO_REQUIRED BILL_BY_ID FREIGHT_BILL_TYPE BILL_CYCLE_ID BILL_INQUIRY_PHONE BILL_TYPE_ID BILLING_SPECIALIST COLLECTOR CR_ANALYST INVOICE_FORM_ID DST_ID_AR DRAFT_APPROVAL DRAFT_DOC DRAFT_TYPE DD_PROFILE_ID DD_GROUP PAYMENT_METHOD DIRECT_INVOICING CUSTOMER_PO START_DATE END_DATE MICR_ID CONSOL_SETID CONSOL_CUST_ID CONSOL_KEY INTERUNIT_FLG BUSINESS_UNIT_GL DM_SPECIALIST DM_WRITE_OFF_AMT DM_WRITE_OFF_DAYS DM_WRITE_OFF_PCT HOL_PROC_OPT HOL_PROC_DAYS HOL_PROC_OVERFL REBATE_METHOD BI_PROMPT_CURR RB_AUDIT_SBR

PS_RD_WRKR_ASGN PERSON_ID (FK) WRKR_ASGN_SEQ BO_ID ROLE_TYPE_ID POI_TYPE ORIG_HIRE_DT ASGN_START_DT ASGN_END_DT PRIMARY_IND WRKR_JOB_SEQ RB_AUDIT_SBR

PS_BO_SRCH_GROUP SRCH_GROUP_ID DESCR DESCRSHORT RB_SYSD_SBR RB_AUDIT_SBR PS_BO_REL_TYPE REL_TYPE_ID PS_BO_SRCH_GRP_TYP SRCH_GROUP_ID (FK) ROLE_TYPE_ID (FK) RB_SYSD_SBR RB_AUDIT_SBR DESCR DESCRSHORT HIERARCHICAL_IND PEER2PEER_IND PRIMARY_IND REL_TYPE_ID_STD REL_ICON_ENABLED REL_ICON_DISABLED ROLE_TYPE_ID_1 (FK) ROLE_TYPE_ID_2 (FK) ROLE_VERB_1 ROLE_VERB_2 ROLE_OPTIONALITY_1 ROLE_OPTIONALITY_2 ROLE_CARDINALITY_1 ROLE_CARDINALITY_2 ROLE_MINIMUM_1 ROLE_MINIMUM_2 ROLE_MAXIMUM_1 ROLE_MAXIMUM_2 BO_CAPTURE_CM_1 BO_CAPTURE_CM_2 PUBLISH_FLAG BAS_DATA_ENABLED1 BAS_DATA_ENABLED2 RB_SYSD_SBR RB_AUDIT_SBR

PS_BO_SRCH_PHN BO_ID (FK) PROFILE_CM_SEQ (FK) BO_CM_START_DT (FK) CM_USE_START_DT CM_USE_ID ROLE_TYPE_ID BO_REL_ID BO_REL_POSITION CM_ID BO_CM_END_DT CM_USE_END_DT PRIMARY_IND BO_CM_USE_TYPE CM_PURPOSE_TYPE_ID CM_CONCAT CM_CONCAT_UPPER PHONE_SBR

PS_BC_ATTACH BO_ID (FK) NOTE_SEQ_NBR (FK) ATTACH_SEQ_NBR ATTACHSYSFILENAME ATTACHUSERFILE DESCRIPTION RB_AUDIT_SBR

PS_RD_WRKR_JOB PERSON_ID (FK) WRKR_ASGN_SEQ (FK) EFFDT EFFSEQ WRKR_JOB_SEQ BO_ID JOB_INDICATOR EMPL_STATUS HR_STATUS SOURCE_IND REG_TEMP FULL_PART_TIME BUSINESS_UNIT_GL SETID_DEPT DEPTID SETID_LOCATION LOCATION PHYSICAL_LOCATION SETID_JOBCODE JOBCODE HOLIDAY_SCHEDULE SUPERVISOR_ID OFFICER_CD MANAGER_LEVEL RB_AUDIT_SBR

PS_RD_UDF_VALUE PERSON_ID (FK) USERID (FK) UDF_SEQ (FK) UDF_VALUE RB_AUDIT_SBR

PS_RD_UDF_LABEL USERID UDF_SEQ UDF_LABEL RB_AUDIT_SBR PS_RD_PRSN_OCNFIG ADD_ACTION VIEW_ACTION PAGE_OBJ_CONFIG RB_SYSD_SBR RB_AUDIT_SBR

PS_BO_REL_CATEGORY BO_REL_CATEGORY_ID DESCR DESCRSHORT RB_SYSD_SBR RB_AUDIT_SBR PS_BO_REL_CAT_ITEM BO_REL_CATEGORY_ID (FK) REL_TYPE_ID (FK) RB_SYSD_SBR RB_AUDIT_SBR

PS_BO_SRCH_EML BO_ID (FK) PROFILE_CM_SEQ (FK) BO_CM_START_DT (FK) CM_USE_START_DT CM_USE_ID ROLE_TYPE_ID BO_REL_ID BO_REL_POSITION CM_ID BO_CM_END_DT CM_USE_END_DT PRIMARY_IND BO_CM_USE_TYPE CM_PURPOSE_TYPE_ID CM_CONCAT CM_CONCAT_UPPER CM_EMAIL_SBR

BO Object Records Group Company/Site/Person/Consumer/Worker Records Group BC Customer Records Group BO_CM Contact Method Records Group Sub Records Definition

PS_RD_PRSN_OBJ_CON PAGE_OBJ_ID DESCR50 PAGE_OBJ_VISIBLE1 PAGE_OBJ_VIS_EDIT1 PAGE_OBJ_VISIBLE2 PAGE_OBJ_VIS_EDIT2 PAGE_OBJ_VISIBLE3 PAGE_OBJ_VIS_EDIT3 RB_SYSD_SBR RB_AUDIT_SBR PS_CM_TYPE CM_TYPE_ID DESCR DESCRSHORT RECNAME QC_CM_ENABLED RB_SYSD_SBR RB_AUDIT_SBR

PS_CM_USE_TBL CM_USE_ID CM_USE_DESCR CM_USE_SHORT CM_USE_ICON RB_SYSB_SBR RB_AUDIT_SBR

RB_SYSD_SBR RB_MAINT_OWNER SYSD_APPLICATION01 SYSD_APPLICATION02 SYSD_APPLICATION03 SYSD_APPLICATION04 SYSD_APPLICATION05 SYSD_APPLICATION06 SYSD_APPLICATION07 SYSD_APPLICATION08 SYSD_APPLICATION09 SYSD_APPLICATION10 RB_AUDIT_SBR ROW_ADDED_DTTM ROW_ADDED_OPRID ROW_LASTMANT_DTTM ROW_LASTMANT_OPRID SYNCID SYNCDTTM

ADDRESS_SBR COUNTRY ADDRESS1 ADDRESS2 ADDRESS3 ADDRESS4 CITY NUM1 NUM2 HOUSE_TYPE ADDR_FIELD1 ADDR_FIELD2 ADDR_FIELD3 COUNTY STATE POSTAL GEO_CODE IN_CITY_LIMIT

CM_ADDRESS_SBR ADDRESS_SBR CROSS_STREET_1 CROSS_STREET_2 ADDRESS_SUB_TYPE ADDRESS1_AC ADDRESS2_AC ADDRESS3_AC ADDRESS4_AC CITY_AC REGION_ID TIMEZONE CM_ID_PHONE TAX_CD

CM_PHON_PGR_SBR COUNTRY_CODE PHONE EXTENSION PASSWORD PHONE_SBR PHONE_TYPE COUNTRY_CODE PHONE EXTENSION

PS_CM_TYPE_USE CM_TYPE_ID (FK) CM_USE_ID (FK) PRIORITY RB_SYSD_SBR RB_AUDIT_SBR

PS_CM_TYPE_ROLE CM_TYPE_ID (FK) ROLE_TYPE_ID PRIORITY RB_SYSD_SBR RB_AUDIT_SBR

PS_CM_TYPE_REL CM_TYPE_ID (FK) REL_TYPE_ID PRIORITY RB_SYSD_SBR RB_AUDIT_SBR

PS_CM_PURP_TYPE CM_TYPE_ID (FK) CM_PURPOSE_TYPE_ID DESCR DESCRSHORT FIELDVALUE RB_SYSD_SBR RB_AUDIT_SBR

GEO_CODE_SBR LATITUDE LONGITUDE RD_ADDR_INTERSECT

CM_EMAIL_SBR EMAIL_ADDR EMAIL_DOMAIN HTML_FLAG