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  • Hey Archie .. Can You Check These Guests in ..?"

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    Puja Chauhan
    13 views5 pages
    The document discusses check-in standards for hotel employees. It outlines steps like offering guests a welcome drink or refreshment, informing them of food/drink outlets and promotions, assisting with meal reservations if needed, promptly assigning and providing room keys, checking for messages/packages, arranging luggage assistance, and escorting guests to their rooms. The document suggests the standards help improve the check-in process.

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    Original Title

    CHECK-IN 2

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    © Attribution Non-Commercial (BY-NC)

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    The document discusses check-in standards for hotel employees. It outlines steps like offering guests a welcome drink or refreshment, informing them of food/drink outlets and promotions, assisting with meal reservations if needed, promptly assigning and providing room keys, checking for messages/packages, arranging luggage assistance, and escorting guests to their rooms. The document suggests the standards help improve the check-in process.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as ppt, pdf, or txt
    13 views5 pages

    Hey Archie .. Can You Check These Guests in ..?"

    Uploaded by

    Puja Chauhan
    The document discusses check-in standards for hotel employees. It outlines steps like offering guests a welcome drink or refreshment, informing them of food/drink outlets and promotions, assisting with meal reservations if needed, promptly assigning and providing room keys, checking for messages/packages, arranging luggage assistance, and escorting guests to their rooms. The document suggests the standards help improve the check-in process.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as ppt, pdf, or txt
    of 5

    Hey

    Archie .. can you check these guests

    SS
    Employee offers guest on check-in, a welcome drink 15 / light refreshment 16 Employee informs guest on food and beverage outlets and other property promotions Employee offers or confirms meal resrvations as 17 required by the guest 18 Employee assigns room at the earliest

    SS
    19 Employee hands over room key in an appropriate manner Employee checks for any waiting messages, mails, 20 packages or faxes while the guest checks-in Employee arranges for luggage assistance at the 21 reception counter 22 Employee makes arrangements for guest to be escorted to the room

    Hey.. Jughead, these standards really help I Check -In Here

    End for Check - In Standards

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