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Role of a Bank Manger Bank managers within a branch are expected to be responsible for a number of things.

A bank manager needs to be sales orientated and very familiar with the products that the bank offers. In some banks, a manager will need to possess securities certification and if they want to supervise new and existing business acquisitions they will need a state insurance license. The success and failure of the banks overall goals for growth and acquisition of new business are a crucial responsibility for the branch manager. However following are the Key roles that we can specify as: Leadership Role The most important responsibilities of a branch manager are overall leadership, driving sales force, compliance, operation and meeting the financial goals of the bank that they manage. The manager must be able to inspire and lead the other members of staff and be an aspiring role model to go the extra mile. A bank manager must have exceptional communication skills in order to represent the bank within the community. Training of other staff and the creation of sales budgets and plans need to be carried out by the bank manager, and he or she should strive to creative a dynamic environment that is sales and customer service orientation. Managing Clients While the bank manager is ultimately responsible for everything that takes place in the branch, they will have to delegate a lot of the customer service function for new and existing clients to the assistant branch manager and other strategic individuals at the branch. To oversee this, the manager will need to be aware of all compliance and bank policy issues that affect the business of the client and the bank. Administrative Role Administration is a more behind-the-scenes responsibility of a bank branch manager. They must make sure that the work flows run smoothly and all staff positions are covered during vacation periods and lunch breaks. The physical security and appearance of the branch are also part of the bank managers responsibilities as well as dealing with issues that involve staff or customer relationships. HRM Bank Manger also acts as an HR Manger in some cases, he/she takes part for recruiting staff members along with the selection panel. He/she also is responsible for allocating tasks for operational activities.

Bidyut Kr. Maji 11BM60K30

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