Professional Documents
Culture Documents
Human Resource Development
Human Resource Development
Human Resource Development
Chapter Overview
The evolution of human resource development Relation to other HRM functions Responsibilities for human resource development Analyzing performance needs
9.1
9.2
What We Need to Know About Training and Development for the 21st Century
Training and development play a significant role in achieving a companys strategic goals. Training is crucial to bring about change and the operation of a world-class organization. Recognition of cultural differences and different work practices and approaches is important. Training and development programs must be monitored to respond to changing needs. Training and development must be differentiated. 9.3
9.4
Staffing Process
Supervisor Responsibilities
HRD Responsibilities
9.6
Analyzing performance needs Distinguishing instructional needs Applying relevant learning principle(s) Recognizing ability levels of participants Selecting appropriate instructional formats Identifying program delivery options Evaluating the effectiveness of the HRD program(s)
9.7
9.8
9.9
9.10
Maximize the similarity between the learning and performance situation Practise the new task extensively (overlearning) Provide a range of learning experiences Identify key elements of the material or behaviour so that the learner is able to determine the appropriateness of transfer Emphasize knowledge of general principles Provide feedback on job performance and otherwise reinforce proper transfer of new materials and behaviour to the job
9.11
Consistency can be created, since the same training materials can be viewed by an employee at different times and locations Interactivity can be created through discussion groups, comprehension tests, and two-way communication tools Training materials can be kept current at a central location where updating of publications and training materials is done User-friendly interfaces, with point-and-click navigation, can be developed 9.13
Proactively manage job rotation as a component of the overall HRD system Outline the specific skills that are expected to be developed in a job-rotation system Link rotation with the career development planning process so that employees know the developmental needs addressed by each job assignment Ensure breadth of job rotation by opening opportunities to all groups of employees, not just managerial and professional groups
9.14