WORLD-CLASS FINANCE BENCHMARKING

CAPABILITIES OVERVIEW
FINANCIAL SERVICES

BOOST DECISION SUPPORT THROUGH BENCHMARKING

With high levels of merger and acquisition activity, the increasing use of Web-enabled technologies and processes, and strong organizational growth, many organizations want to gauge whether their key internal processes are keeping pace and adding value. Benchmarking those processes can be a useful rst step toward enabling fact-based improvements. KPMG Consultings World-Class Finance team goes a step beyond traditional survey initiatives to offer a comprehensive, results-oriented benchmark and best-practice analysis that measures leading indicators before helping customers take the next step toward enhanced performance. Becoming a virtual organization calls for an environment in which you link your customers more closely than ever to your suppliers. Moreover, you can make the organizational processes in betweensuch as nance more frictionless than ever by executing transactions with Internet speed while enabling better decision making through dynamic analysis. To provide customers with a road map for improvement, our Benchmark professionals carefully examine an enterprises nance function by comparing it with leading organizations to quantify and highlight opportunities for signicant performance improvement. Through our established process, we can help organizations determine which areas of potential improvement should command their attentionand help them understand the cost of not pursuing those improvements.

The value proposition of benchmarking is clear. Executed well, it can provide every organization with a greater sense of how its doing and how to improve its operations.
K P M G C O N S U LT I N G S C A PA B I L I T Y: A M U LT I P L E - B E N E F I T B E N C H M A R K

The depth and breadth of our cross-industry experience enables customers to gain insight and knowledge from a nance benchmark that includes a growing database of more than 500 organizationsfrom the largest blue chips to fast-emerging dot.coms. In addition to helping customers determine which transaction-oriented functions can be improved, our Benchmark professionals go beyond traditional benchmarking to analyze such critical areas as performance management, shared services, and newly emerging purchasing processes. Assisted by a software-enabled data collection tool, we survey your teams to collect information about your nance organization. We employ a common approach for all organizations, using a rigorous set of denitions for the data collected to ensure that the client can make accurate comparisons and meaningful interpretations of the data.

WORLD-CLASS FINANCE BENCHMARKING

CAPABILITIES OVERVIEW

FIGURE 1

MULTIPLE-BENEFIT BENCHMARK

Informational Gains Assist nance leaders to measure the size and performance of their organization

Obtain best-practice characteristics for each process,

INFORMATIONAL GAINS

particularly those that are most impacted by the advent of Web-based technologies

Set a baseline against which future improvements can

be measured

Establish a TQM effort by using benchmarking on an

ongoing basis
PERFORMANCE IMPROVEMENTS COST IMPROVEMENTS

Justify expenditure for new technologies and better

practices Cost Improvements Estimate potential merger synergies of combining nance organizations

Target and quantify potential areas for reducing cost Measure nance costs to evaluate alternatives such as
outsourcing Our World-Class Finance Benchmark can help organizations in three important ways: Performance Improvements Strengthen organizational focus on performance issues
S H A R E D S E RV I C E B E N E F I T S

Quantify the benet of improvements by

understanding the gaps between current performance and that of world-class organizations

Organizations operating shared service environments may benet from our Shared Service Network Partnership, a highly focused study of shared service environments with a select group of the largest, global blue-chip companies. The study is designed to help organizations optimize performance in existing shared service environments.
HELPING TO IMPROVE YOUR BUSINESS L O C A L LY A N D G L O B A L LY

Develop a comprehensive prole of performance

measures

Quantify the benet of shared services Target opportunities for signicant near-term
improvement

Prioritize remaining opportunities for improving

processes

Since 1992, the centerpiece of our methodology has been a proprietary benchmarking survey that effectively distills information and provides a comparison with other leading worldwide organizations. Signicantly, our Benchmarking capabilities reach across a breadth of geographies, including the United States, Canada, Latin America, Europe, Australia, and New Zealand, and are supported by a global team of experienced professionals.

WORLD-CLASS FINANCE BENCHMARKING

M O V I N G B E Y O N D S U B S C R I P T I O N S E RV I C E S

THE BENEFITS OF WORKING WITH US ARE CLEAR

Because benchmarking is the basis for signicant decision making, we work with our clients in a hands-on fashion during the data collection phase. From experience, we know that this heightened level of involvement leads to:

Greater data integrity Reduced interpretive error An opportunity to quickly identify improvement
opportunities

KPMG Consulting is one of the worlds most respected business advisors and systems integrators. We build enduring relationships with our clients by helping them create new business models and innovative solutions, enabling organizations to leverage technology for stronger return on investment and enhanced service to their customers, vendors, and employees. From business systems strategy to implementation, we combine our industry knowledge with technology experience to deliver results-focused solutions quickly. By partnering with technology leaders, we provide clients ranging from small and medium businesses to Global 2000 companies with best-in-class solutions across every industry segment.
T H E N E X T S T E P S A R E E Q U A L LY C L E A R

More insightfuland accurateconclusions and

recommendations
W H Y K P M G C O N S U LT I N G S W O R L D - C L A S S F I N A N C E B E N C H M A R K I N G S E RV I C E ?

We have delivered has provided a leading nance benchmarking offering for more than eight years. Our experience enables customers to benet from a rich database of comparative information that allows them to see precisely where they lead or lag peers both within and across industries.

If you would like to learn more about how we can help your organization, please contact us at 1-866-FOR-KCIN or visit our Web site at www.kpmgconsulting.com.

FINANCIAL SERVICES KPMG Consulting 1676 International Drive McLean, VA 22102 1.866.FOR.KCIN

www.kpmgconsulting.com
3 WORLD-CLASS FINANCE BENCHMARKING
Copyright 2001 KPMG Consulting, Inc. All rights reserved. Printed in the U.S.A. KPMG Consulting, Inc. is an independent consulting company. 21574HOU