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    The document discusses the banking challenges and priorities in India. It outlines regulatory challenges such as risk management, financial inclusion, and universal banking. Competition priorities include managing attrition and competing with new entrants like foreign banks, private banks, NBFCs, mobile service providers, and money lenders. Customer challenges involve diminishing loyalty, increasing financial awareness, and meeting evolving customer needs through improved customer relationship management and services. Overall banks must become more professional, diversify, improve service standards, and self-regulate to survive and prosper in India's competitive banking market.

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    The document discusses the banking challenges and priorities in India. It outlines regulatory challenges such as risk management, financial inclusion, and universal banking. Competition priorities include managing attrition and competing with new entrants like foreign banks, private banks, NBFCs, mobile service providers, and money lenders. Customer challenges involve diminishing loyalty, increasing financial awareness, and meeting evolving customer needs through improved customer relationship management and services. Overall banks must become more professional, diversify, improve service standards, and self-regulate to survive and prosper in India's competitive banking market.

    Copyright:

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    Download as PPT, PDF, TXT or read online from Scribd
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    Download as ppt, pdf, or txt
    3 views6 pages

    Presentation 1

    Uploaded by

    mukeshsgnr
    The document discusses the banking challenges and priorities in India. It outlines regulatory challenges such as risk management, financial inclusion, and universal banking. Competition priorities include managing attrition and competing with new entrants like foreign banks, private banks, NBFCs, mobile service providers, and money lenders. Customer challenges involve diminishing loyalty, increasing financial awareness, and meeting evolving customer needs through improved customer relationship management and services. Overall banks must become more professional, diversify, improve service standards, and self-regulate to survive and prosper in India's competitive banking market.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as ppt, pdf, or txt
    of 6

    Banking Challenges and Priorities in India 08.06.

    2012

    Introduction
    Banking Core of the Economy
    Economic Crisis in 1991

    Reforms
    Stabilization of Policies Structural reform Measures

    Narasimham Committee (I&II) Challenges and Priorities emerged


    Regulatory Competition Customer

    Regulatory Challenges & Priorities


    RISK MANAGEMENT Compliance Risk Liquidity Risk Interest Rate Risk Basel II & III FINANCIAL INCLUSION Mass Unbanking Reach & Coverage Financial Literacy Cash oriented economy

    3 Cs Being Top Geographical Universal Banking

    PSL Money Lenders External Factors Collateral Govt policies

    Challenges & Priorities - Competition


    Entry Of Foreign & Private Banks. Products. Managing Attrition Customer Employees NBFCs . Mobile service Providers. Post Offices. Money Lenders

    Challenges & Priorities - Customer


    Diminishing Customer Loyalty Financial Awareness Customer education Knowledgeable customer Servicing the needs and wants AAA Banking. CRM Financial super Market.

    Concluding Observations
    Greater Professionalism Greater emphasis on diversification Equipping themselves in competitive market Bench marking of service standards to improve A self-regulatory organization to monitor the activities

    Survive and Prosper

    THANK YOU
    RR.Karthikeyan BD Barman CM. Bhargavi P.Swathi Debasish Mondal

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