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Introduction To Organizational Behavior: 1-1 ©2005 Prentice Hall
Introduction To Organizational Behavior: 1-1 ©2005 Prentice Hall
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Chapter Objectives
Define organizational behavior and explain how and why it determines the effectiveness of an organization Appreciate why the study of organizational behavior improves a persons ability to understand and respond to events that take place in a work setting Differentiate between the three levels at which organizational behavior is examined
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Chapter Objectives
Appreciate the way changes in an organizations external environment continually create challenges for organizational behavior Describe the four main kinds of forces in the environment that post the most opportunities and problems for organizations today
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What is an Organization?
An organization is a collection of people who work together to achieve individual and organizational goals Individual goals Organizational goals
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What is Management?
Management is the process of planning, organizing, leading, and controlling an organizations human, financial, material, and other resources to increase its effectiveness
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Decide on organizational goals and allocate and use resources to achieve those goals
Establish the rules and reporting relationships that allow people to achieve organizational goals
Controlling
Evaluate how well the organization is achieving goals and take action to maintain, improve, and correct performance
Leading
Encourage and coordinate individuals and groups so that they work toward organizational goals
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Managerial Skills
Conceptual Skills
Technical Skills
Human Skills
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Diversity Challenges
Fairness and Justice Decision-Making and Performance Flexibility
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