Case study: Motivation & Retention of HR Rashid Kapoor, 26 was born to Mr.

Saurab Kapoor, a distinguished lawyer and Mrs. Savina Kapoor, senior bank executive at HDFC. Throughout his childhood Rashid was trained and brought up by his parents in a manner that would ensure that Rashid gets groomed to be a successful man. He had a great academic record, was good at public speaking and a district level tennis player. He came from a demanding background where unconditional approval was withheld. Getting 90%, for example did not meet with admiration from parents. The achievement was typically up with the message You can do better. He followed up his good work to get himself enrolled into the prestigious IIT, Delhi and then after a two year work experience got selected into the prestigious Harvard business school. After graduating from there with highest honors he rapidly moved up the corporate ladder at a large advertising firm, raking up promotions and responsibilities all along the way. He was recognized by everyone in the firm as one of the talented and gifted employees. His boss reacted accordingly and paid him a generous pay package. Here he pushed himself to the limits to ensure that his task has been completed in the best possible way. He was fiercely ambitious, wildly capable, and intelligent. However 2 years into the job the performance levels of Rashid had come down. It was not a drastic change in quality but it was there for his boss Mr. Ravikant Shukla to see. Despite his appearance of self satisfaction, arrogance and even complain loudly attitude, he was starting to feel a lack of motivation. His boss was a concerned man and knew something must be done quickly to restore the performance of his star employee. Also there were rumors of

Rashids tiffs with his same level colleagues. Rashid had secretly started to look for another job. Rashids performance of late and his apparent lack of team spirit had got people talking that he is going to be fired. Mr. Ravikant Shukla thus was in a big dilemma now. Already in a highly competitive advertising industry there was an obvious crunch of talented skilled people and to lose an employee of the caliber of Rashid to the competitors was not at all a situation he wanted to face. Ques. What was the Boss supposed to do with Rashid to ensure that he remains with his company and perform to his best of abilities for the success of the firm?