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    Rajesh Garg
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    This document provides a framework for understanding organizational behavior by outlining several key factors. It examines how national culture, organizational structure, and individual diversity impact behavior. It also explores how groups form with roles, norms, and processes. Finally, it discusses important managerial processes like communication, motivation, performance management, and leadership that influence organizational effectiveness.

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    This document provides a framework for understanding organizational behavior by outlining several key factors. It examines how national culture, organizational structure, and individual diversity impact behavior. It also explores how groups form with roles, norms, and processes. Finally, it discusses important managerial processes like communication, motivation, performance management, and leadership that influence organizational effectiveness.

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    11 views1 page

    Obfram 1

    Uploaded by

    Rajesh Garg
    This document provides a framework for understanding organizational behavior by outlining several key factors. It examines how national culture, organizational structure, and individual diversity impact behavior. It also explores how groups form with roles, norms, and processes. Finally, it discusses important managerial processes like communication, motivation, performance management, and leadership that influence organizational effectiveness.

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    A Framework For Understanding Organizational Behavior

    National Culture: high - low context, mono- poly chronic time; PDI, IDV, MASC, UAI, LTO; GLOBE Organization Environment, technology, mission, strategy, structure, processes, culture Common goal, coordination of effort, division of labor, hierarchy Mechanistic organic Centralized - decentralized

    Individuals/Diversity Demographics Knowledge, Skills Aptitudes Other characteristics


    Personality, Needs Values, Beliefs Attitudes

    Perceptions & Attributions (errors) Groups Purpose & goals Roles Norms Structure Task/Teamwork Development Leadership Problem Solving Cohesion, synergy
    Group think, social loafing

    Managerial Processes Communication (speaking and


    listening)

    Organizational Effectiveness Key Result Areas Productivity/Performance Triple Bottom Line Satisfaction/Attitudes Member Attendance & Retention Learning & Growth Physical & Mental Well-being

    Motivation (needs, equity, expectancy,


    goal setting)

    Performance management
    (job design, evaluation, rewards)

    Decision-making Power, influence, & politics Conflict mgmt & negotiation Leadership

    Ethics Ethics Ethics Ethics Ethics Ethics Ethics Ethics EthicsEthicsEthicsEthics

    Adapted from Tosi, H. L., Rizzo, J.R. & Carroll, S.T. (1994). Managing organizational behavior (3rd Ed.). Cambridge, MA: Blackwell

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