ORIENTATION SCHEDULE

(18TH APL - 9TH JUNE)

PAWAN DEEP SINGH

INDEX
~ 18thAPL TILL 1st MAY ~ 2nd MAY TILL 9th MAY ~ 10th MAY TILL 17th MAY ~ 18th MAYTILL 25th MAY = FIRE TRAINING = INDUCTION AT NATIONAL OFFICE = SECURITY TRAINING = ACCOMPANIED CALLS

~ 26th MAY TILL 2nd JUNE = SELF CALLS ~ 4thJUNE ~ 5th JUNE = MEETING WITH MR PAWAN ARORA AND MR SHARMA = BRUSHING UP SMP'S & EPROPOSAL DETECTION TRAINING AND PRODUCT DEMO

~ 6th JUNE TILL 7thJUNE = ~ 8thJUNE TILL 9thJUNE

= ORIENTATION WITH MANAGERS AT NATIONAL OFFICE

~ FEEDBACK & SUGGESTIONS

FIRE TRAINING
(18th Apl 1st May)
THE TRAINING WAS CONDUCTED BY Mr PRAVEEN KHOSLA. IN THIS WE LEARNT ABOUT ~ TYPES OF FIRE ~ STAGES OF FIRE ~ CLASSES OF FIRE ~ CONCEPT OF IDEAL FIRE PROTECTION ~ TYPES OF FIRE EXTINGUISHERS ~ FIRE SUITS ~ SEE ~ CQRS ~ SMOKE DETECTORS ~ SALES PROCESS

INDUCTION AT NATIONAL OFFICE

(2nd May 9th May)

~ REVIEWED ALL PRODUCTS, CATEGORIES AND THERE USP'S ~ GOT FAMILIER WITH THE SOFTWARES ~ MET OFFICE STAFF ~ WENT THROUGH ALL VIDEO'S AND BROCHURES ~

SECURITY TRAINING
(10th May - 17th May)
THE TRAINING PROGRAME WAS CONDUCTED IN 3 SESSIONS. 1 THEORETICAL STUDY OF SECURITY SYSTEM FOR 2 DAYS. Mr RAHUL TOOK OUR SESSION. - CCTV - VDP - ACCESS CONTROL SYSTEM - DVR'S - WIRELESS SECURITY PANELS & DETORENTS 2 PRODUCT DEMO FOR 2 DAYS WHICH WAS CONDUCTED BY Mr DEEPTI SHEKAR 3 THE LAST PART OF THE SESSION WAS ON INCENTIVES AND SALES PROCESS WHICH WAS CONDUCTED BY Mr NITIN AND Mr PANKAJ MALHOTRA

ACCOMPANIED CALLS
(18th May 25th May)
I WAS SCHEDULED TO BE A PART OF OLD RAJENDRA NAGAR BRANCH UNDER Mr SACHIN SHARMA (HOL) FOR ACCOMPANIED CALLES AND WAS ASSIGNED JHANDEWALAN AS MY TERRITORY. SUSPECT PRESENTATION NEGOTIATION FAS CLOSE ORDER COLLECTION TOTAL CALLS 21 6 2 7 3 5 7 51

(26th May 2nd June)

I WAS ASSIGNED A LIST OF 15 CLIENTS IN DIFFERENT AREA WITH DIFFERENT SEGMENTS. APART FROPM THIS, I WAS TOLD TO DO SUSPECTING IN MY ASSIGNED TERRITORY. MAJORITY OF MY CALLS WERE SUSPECTING AND PRESENTATION. THE AREA WHICH WAS GIVEN TO ME WAS ALREADY ASSIGNED TO A DIFFERENT REP, SO BEFORE ENTERING THE AREA I WAS NOT GIVEN A DETAILED INFORMATION ABOUT THE EXISTING CLIENTELE WHICH LED IN REPEATITION.

SELF CALLS

MEETING WITH MR PAWAN ARORA

(4th June)
AFTER GETTING HOLD OF MARKET AND CALLS, I MET Mr PAWAN ARORA (CEO) FIRE SAFETY SOLUTION (FSS). ~ PORTABLES ~ DETECTION ~ EVACUATION ~ + SIZES ~ FIRE ENGINE ~ STROLLY ~ AUTOMATION ~ AMC & TRAINING THEN Mr SHYAM SHARMA TOOK CHARGE AND EXPLAINED ABOUT LOGISTICS, HIERARCHY AND THE TOTAL NUMBER OF BRANCHES AND THE OVERALL EMLPOYEE LIST.

BRUSHING UP SMP'S & E-PROPOSAL

(5th June)
SALES MANAGEMENT PROCESS (SMP) ~ RECORDS DAILY ACTIVITY SALES FORCE ~ KEEPS A TRACK OF ALL SUSPECTS/PROSPECTS/DAILY PLAN ~ HELPS TO UPDATE CPS ~ HELPS IN ASSIGNING DAILY KRA'S

E-PROPOSAL ~ ORGANISED WAY OF MAKING AND MANAGING PROPOSAL ~ AUTHENTIC WAY FOR APPROVALS OF CREDIT DAYS & DISCOUNTS

DETECTION TRAINING AND PRODUCT DEMO

(6th June 7th June)

THE TRAINING SESSION WAS CONDUCTED BY MISS SHIKHA. SESSION WAS DIVIDED INTO TO SECTIONS. 1 - THEORITICAL STUDY OF WIRED FIRE ALARM DETECTION SYSTEM - PANEL - DETECTORS - BEAN DETECTORS - HST - SOUNDERS (BEACANS & BANSHEE) - MODULE TYPES 2 - PRODUCT DEMO AND FUNCTIONING

ORIENTATION WITH MANAGER'S AT NATIONAL OFFICE

(8th June 9th June)
~ Mr HARSH MOHAN (MANAGER MIS/DEBT CONTROL) OUTSTANDING,TICKETS, MIS (FLASH REPORT), REMINDERS ~ Mr B K SINGH (AVP ACCOUNTS) TYPES OF SALE, STOCK MANAGEMENT, MLD, CREDIT CONTROL ~ Mr KAPIL SONI (AVP CASH FLOWS) CASH MANAGEMENT SYSTEM ~ MR BALU VP OPERATIONS INCENTIVES, HIERARCHY CHART ~ Mr RAJ KUMAR ASSISTANT MANAGER HR ADMIN, SELECTION PROCESS, APPRAISALS, RECRUITMENT PROCESS

LEARNINGS
~ LEARNT ABOUT FIRE AND ITS CLASSES ~ SALES PROCESS ~ THE TOTAL PRODUCT RANGE IN FIRE AND SECURITY DIVISION ~ LIVE PRODUCT FUNCTIONING OF SECURITY DIVISION ~ SMP'S & E-PROPOSAL SOFTWARE'S ~ TWO WEEKS OF FIELD TRAINING AND SELF CALLS GAVE A FAIR ENOUGH IDEA OF THE THE MARKET AND THE AVAILABLE COMPETITORS. ~ ACCOMPANIED CALLES HELPED US TO UNDERSTAND SPANCO PROCESS AND IT EFFECTIVENESS IN LANDING ONTO A CONCLUSION ~ HELPED TO KNOW THE CUST PERCEPTION/ EMPLOYEE PERCEPTION TOWARDS MAKING A SALE ~ EACH AND EVERY CLIENT REQUIRES A DIFFERENT STYLE OF APPROACH AND PRESENTATION ~ TIMINGS PLAYS A VERY CRUCIAL IN APPROACHING ANY CUSTOMER ~ TO MARK A SALE, PERSON SHOULD KNOW, HOW TO SELL HIMSELF .

FEEDBACK & SUGGESTIONS

~ EMPLOYEE FEEDBACK PROGRAM ~ INFRASTRUCTURE ~ A TRAINING SESSION NEEDS TO SCHEDULES FOR THE SALES FORCE EVERY MONTH. ~ EFFECTIVE VISIBILITY IN MARKET AND VARIOUS SEGMENT ~ TECHNOLOGY MAKES IMPRESSION WHICH LEADS TO RELATIONS ~ CUSTOMER FEEDBACK PROGRAM ~ AGGRESSIVE PROMOTIONS & EVENTS