Project report On

E-BANKING FROM CUSTOMERS PERSPECTIVES

Submitted in partial fulfillment of requirement of Bachelor of Business Administration (B.B.A) General

BBA VI Semester (Evening) Batch 2009-2012

Submitted to: Dr. Neelam Tandon ( Professor )

Submitted by:Bhawna Enrollment no: 01824501709

JAGANNATH INTERNATIONAL MANAGEMENT SCHOOL. KALKAJI

Student undertaking

I hereby certify that this is my original work and it has never been submitted elsewhere

(Bhawna) 01824501709

CERTIFICATE

This is to certify that Ms. Bhawna of BBA (VI Semester) has completed her project report on the topic E-banking from customers perspectives on her own.

Her work is up to my satisfaction.

Dr. Neelam Tandon Professor

Acknowledgment

A Project report is an assessment of ones great skill and aptitude. One needs to devote in immense patience, time and brains for the compilation of one such rewarding outcome of true efforts. I would like to pay my gratitude to my project mentor Dr. Neelam Tandon; for guiding me through my project. Her attention, encouragement, time and effort are greatly appreciated.

Lastly I would like to thank all the respondents who offered their opinions and suggestions through the survey that was conducted by me and helped me to successfully complete my project

CONTENTS

Description Executive Summary Introduction Company profile Literature Review Research Methodology Analysis & Interpretation conclusion recommendation Limitations Appendices Bibliography

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