Professional Documents
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Kenneth Dougherty - Resume
Kenneth Dougherty - Resume
(301) 712-5134 KDough6@Students.Towson.edu 7404 Dance Hall Road Frederick, Maryland 21701
Education
May 2012
May 2010
Related Experience
January 2012April 2012 Assistant Underwriting Intern Structured subprime auto loans in accordance with company policy and procedures. Examined applicants credit history, risk, debt-to-income, and other financial information to determine the applicants net worth. Applied knowledge of fair lending and consumer protection laws and regulations. Developed several invaluable spreadsheets which improved the underwriting process including a static pool analysis of the companys portfolio. June 2009August 2010 Customer Support Advisor II Reviewed credit card accounts for payment programs and settlement options. Determined credit worthiness through the review of credit bureau reporting, payment history, and internal risk cores. Assisted new hires with transactional call monitoring. Used LexisNexis and skip-tracing techniques to locate cardholders. Was ranked number one of 92 for the month of May 2010 and consistently ranked in the top 10%. Created a spreadsheet that calculated everything that needed to be known about a settlement. It was used throughout the Frederick site; my ideas inspired an update to the first support software.
Additional Experience
August 2007January 2009 Car Installation Technician and Sales Associate Installed everything from radios to remote starter systems in vehicles and performed custom modifications. Was ranked number one in the company for MP3 attachments in the months of December 2007 and January 2008.