1.You need to identify if malware is causing performance issue on your computer. What should you do? A.

Start a windows defender scan(a) B. Run chkdsk on each drive C. View the Microsoft experience index of the system D. View the system stability chart

2.you need to connect to your computer by using the Remote Desktop Connection Client. Which actions should you perform? (choose two)

A. Enable Remote Desktop in the system properties dialog box(a) B. Enable Remote Assistance in the system properties dialog box C. Enable Remote Desktop exception in the Windows Firewall(a) D. Enable Remote Assistance exception in the Windows Firewall E. Enable Remote Administration exception in the Windows Firewall

3. You have a computer that runs win Vista Ultimate. You open windows system performance Rating tool and receive a Windows Experience Index base score of 1.0 The subscores are as follows: Processor: 4.7

Memory(RAM): 3.6 Graphics: 1.0 Gaming Graphics: 1.0 Primary Hard Disk: 3.0 You Upgrade your Video Adapter Card with a New Card that meets the minimum requirements for windows Aero You open windows system performance rating tool and notice the base score have not changed

You need to enable windows Aero what should you do?

A. Install additional RAM B. Install the Latest Version of Direct X C. Update your Windows Experience Index(a) D. Install a USB Flash drive and enable Windows Ready Boost

4. Your portable computer has a virtual private network connection configured. You need to connect to the VPN. What should you do? A. Use the Mobile PC program. B. Use the ease of access program. C. Use the system and maintenance program D. Use the network and sharing center program.(a)

5. You need to view all hidden shares on a computer that run windows vista. What should you do? A. From the run command run \\localhost . B. From the command prompt run ;net share.(a) C. From the network and sharing center ,click so me all the files folders I am sharing D. From the network and sharing center, select show me all the shared network folders on the computer.

6. you need to reduce the level of access that a malicious web site might have to your computer. What should you do? A. Start a windows defender scan B. Enable Microsoft windows internet explorer phishing filter

C. Enable Microsoft windows internet explorer pop-up blocker D. Confirm Microsoft windows internet explorer protected mode is enable on the internet security zone.(a)

7. you have a computer that runs windows vista . You need to restore the default windows internet explorer setting for the internal network. You want to maintain the current setting for internet .What should you do on the internet explorer security tab? A. Select local intranet and click default level .(a) B. Select trusted sites and click default level C. Select local intranet and click reset all zones to default level D. Select trusted sites and click reset all zones to default level.

8.you connect your computer to a wireless network. You discover that this new connection fails to s how in the connect to a network window . you need to view this connection in the connect to a network. What should you do? A. Click the diagnose and repair link. B. Enable the turn on notification of new network options C. Disable the connect automatically when this network is in range option and the enable connect even the network is not broadcasting network.(a)

9. you install a third party application on your computer . the application uses port 80 negotiate a listening port. After stabling the listening port the application uses dynamic port above 6000. You need to configure MS windows firewall to allow traffic for the application. A. Add a port exception for port 80. B. Disable the core networking exception C. Restore the windows firewall default D. Add a program exception for the new application.(a)

10. you need to use the event viewer window to review the event logs for only critical and error events. You; also need the max. amount of detail for each of these event. A. Edit the filter for the administrative event view B. Create a custom view enable the critical error and information level event . select all logs. C. Create a custom view. Select the critical checkbox error checkbox and verbose checkbox .select all logs.(a) D. Search for the critical or error string by using the find option of the administrative event view.

11. your computer has a TV tuner card installed. You install a wireless router and a Microsoft windows media center extender device. You need to access all the digital media on your computer from a different room in your house. Which two actions perform?(choose all apply ) Identify the setup key from the windows media extender device and input the key on your MS windows vista computer .(a) A. Configure the windows media extender device and your MS windows vista computer to be on the same subnet.(a) B. Configure the windows media extender device and your MS windows vista computer to be on different subnet. C. Enter the password for your MS windows vista user account as the set up key for the windows media center extender device.

12. your computer run MS windows 2000 with service pack 3. You need to upgrade your computer to MS windows vista. You must achieve this goal without reinstalling the applications. What should you do? A. First upgrade the computer to MS XP Professional and then upgrade to windows vista .(a) B. Install MS windows 2000 professional service pack 4 on the computer . start a windows vista upgrade from an installation DVD. C. Copy your user profiles to a removable media D. Install windows vista into a seprate partition .use the windows easy transfer wizard to upgrade your setting to the windows vista OS. 13. your portable computer is in sleep mode. When is resume work on the portable computer you are not prompted for a password. you need to ensure that you are

prompted for a password each time the portable computer recovers f rom sleep mode? A. Configure the computer to hibernate when not use. B. In the current power plan setting configure the computer to require a password when recovery from sleep mode.(a) C. Configure the computer to use the high performance power plan. D. Configure the screen saver setting to require the password on resumption of work.

14. you install MS windows vista on a new computer that is not connected to the internet. After you log on you receive a warning massage about an unknown device . you need to prevent the display of the warning message until you download an available hardware driver. What are the two possible ways to achieve this goal. (select two answer) A. Disable the device.(a) B. Uninstall the device. C. Select the ask me again later option from the warning message details. D. Select the dont show this message again for this device option from the warning message details.(a) 15. you install a third party application on your computer. The application uses port 80 to negotiate a listening port. After stabling the listening p ort the application uses dynamic port above 6000. You need to configure MS windows firewall to allow traffic for the application. A. Add a port exception for port 80. B. Disable the core networking exception. C. Restore the windows firewall defaults. D. Add the program exception for the new application.(a)

16. you need to back the existing data on a computer before you install a new application. You also need to ensure that you are able to recover individual user files that are replace or deleted during the installation. A. create a system restore point. B. Perform an automated system recovery backup and restore.

C. In the backup and restore center window, click the backup files button. (a) D. In the backup and restore center window, click the backup computer button.

17. you have computer that run windows vista. You need to configure your computer so that you can interact with your desktop when you are prompted for user account control permissions. A. Set the user account control: run all administrator in admin approval mode to enable . B. Set the user account control: run all administrator in admin approval mode to disable. C. Set the user account control: switch to secure desktop when prompting for credintials to enable . D. Set the user account control: switch to secure desktop when prompting for credintials to disable.(a)

18. you have a computer that run windows vista. you need to ensure that content can be automatically displayed when you install a CD . A. From windows internet explorer modifies the security setting.(a) B. From windows firewall create a new exception rule. C. From windows defender modify the allow items list. D. From system configure utility modify the start-up items. 19. your computer connected to both ad hoc wireless network and a wired network. You need to allow other wireless clients to access the wired network. A. Set the security type to the No authentication option. B. Configure the wired and wireless network adapters as a network bridge.(a) C. Modify the wireless network profiles type to the user all user profile only option. D. On each wireless client set service set identifier for the new wireless network to the name of your wired network adapter.

20. you use windows mail to send and receive e-mail message. You need to send an encryption e-mail to another user. What should you do first.? A. Send a digitally signed e-mail to the user. B. Request that the user send you a digitally signed e-mail. C. Purchase an e-mail certificate from a trusted third party certificate authority.(a)

21. you install windows vista on a computer for a user who is visually impaired. You need to configure a high contrast color scheme on the computer .

A. Open the control panel and start color management. B. Open the control panel and start ease of access center.(a) C. Right click the desktop click personalizes and click theme. D. Right click the desktop click personalizes and click display setting.

22. you send a remote assistance invitation for help. You need to open a personal document without allowing the help desk to view the document. You also need to ensure that the remote assistance session remains connected.

A. Press the ESC key. B. Click the pause options. C. Click the stop sharing options.(a) D. Minimize the remote assistance session window.

23. you have a computer that runs windows vista. You need to configure your computer to allow windows meeting space to accept meeting invitations from known users only. A. Configure people near Me.(a) B. Start windows messenger. C. Enable password protected sharing. D. Disable the windows meeting space firewall exception.

24. you have an application that is incompatible with windows aero. You need to ensure that windows aero are automatically disable when you run the application. A. Run the application as a standard user. B. Configure the appearance setting to enable transparency. C. From the application compatibility setting disable desktop composition.(a)

25. you need to configure MS windows Fax and Scan to send and receive faxes. A. Create a new fax account.(a) B. Configure the fax setting to require manual receipt of faxes. C. Configure the transmitting subscriber ID of the fax with the correct phone number. D. Configure the fax security setting to permit send and receive.

26. You upgraded a computer from Microsoft Windows XP Professional to Microsoft Windows
Vista Ultimate. Now you cannot print to a local printer from that computer. You open Device Manager, to troubleshoot the problem.You need to perform the next step to solve the problem. What should you do?

A Choose Add legacy hardware from the Action menu. B Choose Scan for hardware changes from the Action menu. C Choose Disable from the Action menu. D Choose Update Driver Software... from the Action menu. (a)

27. Your company uses a proprietary application that currently runs only on Microsoft

Windows 95 computers. The company plans to eventually redevelop the application so that it runs on Microsoft Windows Vista computers. To minimize the learning curve of both the new application and Windows Vista, the company decides to install Windows Vista now on three new computers. You need to install both Windows 95 and Windows Vista on these computers so that users can continue to use the proprietary application. What should you do? A Install Windows Vista, followed by Windows 95. Format the system partition as NTFS.

B Install Windows 95, followed by Windows Vista. Format the system partition as NTFS. C Install Windows 95, followed by Windows Vista. Format the system partition as FAT.(a) D Install Windows Vista, followed by Windows 95. Format the system partition as FAT.

28. You are planning to install Windows Vista Ultimate on several desktop computers at your

company. You must ensure that after installation, the desktop computers support the Windows Aero user experience. What should you do?

A Ensure that the computer has a monitor that supports a refresh rate of 60 hertz. B Ensure that the computer has a Microsoft-approved TV tuner card. C Ensure that the video card supports TV output. D Ensure that the video card is Windows Display Driver Model (WDDM)-compatible.

29. You are planning to install Microsoft Windows Vista Business on a test computer in your organization. The computer has the following hardware specifications: * Drive C (system drive) has 10 gigabytes (GB) of free space. * Drive D (programs drive) has 40 GB of free space. * Two memory slots exist, but only one is occupied with a 512 megabyte (MB) memory stick. * One 1.5 gigahertz (GHz) 32-bit processor is installed. You need to change the hardware configuration so that the computer can run Windows Vista Business. What should you do? A Install Windows Vista on Drive D.

B Add a faster processor to the computer. C Add more memory to the computer. D Free up space on Drive C.(a)

30. You are a desktop support technician for a graphics design company. The company recently upgraded all of its desktop computers to Microsoft Windows Vista Business. Each computer contains a 150 GB Hard drive, 1 GB of RAM, a 2 GHz Celeron Processor, and standard integrated components. The Vice President of Sales and Marketing has noticed that the Flip 3D feature is not available and would like it enabled. What must you do to provide this feature? A Install a video card that supports the Windows Display Driver Model (WDDM) standard.(a)

B Upgrade to Windows Vista Ultimate. C Increase RAM to 2 GB. D Upgrade the processor

31. You are a desktop support technician for your company and have decided to install Microsoft Windows Vista Business on the computers within your department. Your department computers have the following system configuration: 1.2 GHz processor 256 MB of RAM 10 GB hard drive SVGA video card Integrated sound card 10/100 integrated network adapter Which components will need to be upgraded to allow for a successful installation of Windows Vista? (Choose all that apply.) A RAM(a)

Processor

C Hard drive(a) D Video Card E Network adapter

32.Which shortcut key is used for 3D Flip

A. window+Tab(a)
B. Alt+Tab C. Ctrl+Tab D. Shipt+Tab