Donna Gayden

5567 Lavaca Road Grand Prairie, Texas 75052 Phone: 214-677-0049 Cell: 404-838-0265 gaydend@msn.com

Career Overview Committed and motivated Administrative Support Professional with exceptional customer-relation and decisionmaking skills. Strong skills in planning and coordinating both business and personal travel, maintaining databases; track employee time and attendance, creating itineraries, and special projects; serving as a liaison between the executive and his/her staff; writing and typing correspondence; organizing and processing expense reports. Skills Highlight Executive Management Support Calendar and Travel Management Critical Thinking Report Development Meets/Exceeds Goals Self-Starter Administrative Support Project Planning Microsoft Office Suite SharePoint Typing 50 WPM Attention To Detail Filing And Data Archiving Data Collection Multi-Task Management

Core Accomplishments Operations Collaborated daily with the Defense Intelligence Agency Division Managers to ensure smooth workflow and efficient organization operations. Accountable for all operations of busy office, including managing and maintain the division daily office suspenses. Process Improvement Implemented of new Microsoft Database for the division resulted in more efficient process of tracking the 300 personnel assigned to the Cyber Security Division. Training Responsible for training all new employees to ensure continued quality of customer service. Event Planning Successfully planned and executed corporate meetings, lunches and special events for groups of 100+ employees. Professional Experience Executive Assistant III 06/2011 - 06/2012 DynCorp International Arlington, Virginia Managed daily office operations and maintenance of equipment, maintaining accurate records for all business supplies. Prepared and distributed Payroll for 80 federal employees assigned tot he division. Establish and maintain a suspense system for all office assigned workload; kept department chiefs and staff advised of upcoming suspense deadlines to ensure they were met. Creates and manipulate data on database, spreadsheet, and SharePoint. Serves as the Organization Defense Travel Administrator (ODTA) responsible for editing organizations, creating routing lists, vouchers and group authorizations in the Defense Travel System. Coordinates appointments and meetings for Defense Intelligence Agency Cyber Security Director's and senior staff. Monitors and coordinate office administrative requirements, suspense items, prepare documents, data research, and arrange VIP guest parking. Processes mail, highlights action and attach relevant information or files for review if appropriate.

 Successfully established effective systems for record retention by creating database for daily correspondence tracking. Communicate sensitive information to external sources and senior management staff. Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development. Excelled within deadline-intensive environment, ensuring accurate and on-time completion of all projects. Operations Officer 06/2009 - 05/2011 NANA Pacific Arlington, Virginia Analyst and Advisor to the Chief of the Crisis Operations Branch and Chief of the Current Operations Division (J33) on matters regarding operations, information collection, analysis and presentation. Provided and incorporated daily, weekly, monthly, and annual reports and assessments on Defense Support of Civil Authorities or Civil Support missions. Responsible for writing, designing editing and publishing various Situation Report products. Analyzed and assembled data collected on multiple levels for presentation to the leadership. Managed and provided briefing for the Joint Coordination Center shift changes. Administrative Manager 04/2006 - 04/2009 U.S. Army Atlanta, Georgia Developed Executive Agenda for all senior-level management. Maintained and prioritized daily tasks and projects including: call logs, appointments, travel, expense reports and general errands. Responsible for scheduling Aircraft for the Commanding General using Joint Air Logistics Information System and the Joint Operational Support Airlift Center. Responsible for automated correspondence tracking system for all incoming and outgoing correspondence from staff directorates in accordance with the official style manual and official mail. Ensures proper handling and accountability of Top Secret materials. Senior Equal Opportunity Advisor 04/2003 - 04/2006 U. S. Army Hanau, Germany Managed Equal Opportunity (EO) Program for approximately three communities of over 10,000 soldiers, civilian, and family members. Developed and conducted Prevention of Sexual Harassment and Human Relations Awareness Training, ensuring training is in accordance with military regulations. Facilitated focus groups and conducted unit mediations, making recommendations for appropriate remedies and early resolution of complaints. Received, counseled and assisted in processing individual complaints of discrimination and harassment. Administrative Supervisor 04/2000 - 01/2003 U.S. Army Washington, DC Provided administrative and logistical support for the Commanding General's Office. Maintained accountability for equipment and supplies valued at over $213,000; managed an annual Fiscal Year International (IMPAC) budget of $100,000. Supervised, advised, and coordinated all administrative correspondence and maintained files. Served as the Unit Alcohol and Drug Control Coordinator. Conduct random unpredictable unit urinalysis at a minimum rate of one random sample per Soldier per year. Maintain contact with both the clinical and command Army Substance Abuse Program staff to ensure the command is kept abreast of training and educational materials. Education MBA: University of Phoenix Business Administration Arlington, Virginia United States 9/2011