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Ashlie E.

Anctil
8401 Meer Way Apt 203 | Kissimmee, FL | 34747 ashlie.e.anctil@disney.com | 508.667.7945 aeaonlineresume.weebly.com* CAREER SUMMARY Dynamic and determined professional with a history of delivering exceptional media products, both creative and journalistic. Innovative and imaginative with strong transferrable skills in writing, videography, video editing, photography, web and print design. Highly skilled verbal communicator with diverse experience in guest services in and out of the operation. Self-motivated team leader with ability to succeed on independent projects. Cogent prioritization skills with aptitude to work on several projects concurrently, problem solve and meet long- and short-term deadlines. Detail-oriented, responsible and reliable with extensive web experience and proven achievement in social networking. Recognized by leadership for positive attitude, excelling above and beyond, and assisting guests in multiple languages. Bilingual in English and Spanish. Experienced knowledge of Disney property, services and culture with pride in preserving Disney magic. PROFESSIONAL EXPERIENCE Walt Disney World Resort Orlando, FL Jan 2010-present Disneys Grand Floridian Resort & Spa Media Manager Oct. 2011-Present

Collaborates with teams across property to market and showcase resort through print and digital media Creatively invents ways to present mandatory operational updates (Four Keys Basics, Lost & Found processes, etc.) Showcases Cast Members through shooting and editing videos and ghostwriting executive messages Communicates all refurbishment and DVC timelines and changes Conceptualized, collaborated and brought to life new, imaginative ways to present the vision and mission of Disneys Grand Floridian Resort & Spa; partnered with all lines of business to implement through round tables and training Brought property together through creating Victorian Times from scratch and maintaining it weekly Managed client communication needs for Monorail, Watercraft and Bus Operations and sets priorities for team members Crafted and edited executive messages Created digital and printed media for a variety of communication needs, including localizing global initiatives and communicating Covered Cast events by providing banners, balloons and taking photos Shot and edited video for Safety conference (SafeD flash mob) and other venues Partners with global and local teams to produce thorough and creative communication plans Provides fresh, outside-the-box perspectives on communication topics and processes Prioritizes vast amounts of projects with constantly shifting priorities on a local and global scale Builds strong, lasting relationships with multiple departments including Public Relations, Media Relations, Community Relations, Cast Activities, Events & Recognition, WorkLife Initiatives, Broadcast Productions, editorial and Disneys Yellow Shoes Creative Group Meticulously writes articles Eyes & Ears and The Hub Proposed new experience for team members of all levels to learn how to more effectively communicate to frontline cast members Acted as liaison for The Walt Disney Company when communicating with freelancers Cogently created and managed meeting agendas and notes while following up on issues for large-scale events Independently adapted to multiple working environments with consistently shifting priorities Partnered with all areas of Walt Disney Entertainment, including creative development, production, and video

Internal Communications for Transportation Communications Associate Aug. 2011-Oct. 2011


Internal Communications for Global Initiatives - Communications Associate - May 2011-Aug. 2011

WDE Broadcast/Creative Entertainment Production Assistant - Jan 2011-May 2011


Internal Communications for Resort Operations - Professional Intern - June 2010-Jan 2011

Effectively communicated messages of high importance to a broad spectrum of audiences Utilized storytelling skills in Fan Mail articles published in Eyes & Ears and The Hub Created original and visually appealing graphic design pieces shared on a broad and local scale Edited global Disney newsletter and designs informational posters on a weekly basis with an audience of over 26K Cast Members Organized and managed several shifting priorities and projects simultaneously Kept open lines of communication with multiple leaders and team members Demonstrated excellent follow-up skills Worked both independently and as a team, offering advice and opinions where appropriate Maintained a positive and professional image and energy in the workplace Enthusiastically performs multiple shows of exceptional quality and high energy while staying well-spoken Engages in superior guest interaction - pin trading, initiating conversation, multilingual directions Exceeds expectations and goes above and beyond in guest services, including reuniting lost children with parents and magical moments Maintains exceptional show quality both onstage and off Builds strong relationships with both guests and fellow cast members Compared, contrasted, and discovered various aspects of leadership within the Walt Disney World Resort

Communicated crucial information for worldwide media event at the Disney Dream Christening press event and cruise Hosted Studio News pieces also innovated, wrote and starred in multiple Studio News holiday segments Went above and beyond in assisting a freelancer for a Telemundo package about the Disney Dream

Attractions Cast Member at Disney's Hollywood Studios - Great Movie Ride - Jan 2010-present

Disney Exploration Series: Exploring Leadership (Completed) Campus Information and Visitor Relations Boston, MA Communications Assistant Boston University Experience Media VIP Tour Internal/Alumni Communications at Boston University EDUCATION Boston University Boston, MA Bachelor of Science, Journalism (Broadcast/Multimedia), Magna Cum Laude Bachelor of Arts, Hispanic Language and Literature, Magna Cum Laude Deans List all semesters MULTIMEDIA EXPERIENCE
Studios News Main Host and Package Host created, wrote, and starred in multiple segments Published in Disneys Eyes & Ears news magazine Boston University Newsroom Writing/Editing/Anchoring/Producing/Switchboard/Cameras Social Networking Sites: Twitter, Facebook, Youtube, Blogspot, DISboards Terrier Nation Broadcast Journalist Boston Universitys WTBU Radio Host/DJ Boston University Magazine Journalism Co-editor in Chief Daily Free Press Photographer

2008-2009

January 2010

AWARDS/ACCOMPLISHMENTS
Andre de Coizart Award for Excellence in Spanish Great Service Fanatic Cards/Applausogram Graduated with 3.65 cumulative, unweighted GPA with two degrees in 3.5 years

COMPUTER SKILLS
Apple (Final Cut Pro/iMovie) Windows (Moviemaker) Adobe (Photoshop CS4/InDesign/Illustrator/Dreamweaver/Acrobat) Microsoft Office (Word/Excel/PowerPoint/Outlook)

Disney Communication Tools (SharePoint/GoPublish)

* Please browse my website for a portfolio of my work References available upon request

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