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Earthsoft-To Face Interview and Succeed in Getting A Dream Job
Earthsoft-To Face Interview and Succeed in Getting A Dream Job
Edge-Aggressive-Reliable-Trust-Honesty-Soft-Obedient-Fun-Transparent
Index
Interview Before interview During interview Preparation - Likely questions Entire process Dos & Donts Attire
Definition of interview
Face-to-face contact & communication with anyone having authority to hire or supervise, to evaluate based on your education, experience & skills and personality
They want to know that what you know instead of that what you dont know.
Objectives
To understand the purpose of the interview To prepare for your interview To develop strategies & techniques for a good interview
The Purpose
To evaluate Your abilities, talents, interests, personality, work experience, education, and motivation Communication between employer & you Employer needs, history, work environment, business activities, and future plans To test your ability to operate under pressure To demonstrate your problem-solving skills To conclude compatibility about the job How effective you communicate? How successfully you both close it?
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Need of interview
To evaluate your personality & check Smartness, Energy Education, Knowledge, Expertise Experience, Reliability, Ability to execute Vision Convincing power, Communication skill Decision making ability Leadership quality, Team work Personality Habits, Hobbies, Health Body language, Attitude
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Interview Skills
Have a Plan Demonstrate your desire to work Verbal & Non-Verbal Communication Smile, make eye contact Bonding Moment Concise vocabulary Hand Shakes Demonstrate Energy Precise Time in & Time Out Be Flexible Be honest , sincere & polite
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Interview process
Based on quality of your resume & credentials mentioned Initial employment interview Pre-screening process Ability tests Language tests Personality tests
Followed by 2nd / 3rd interviews till closure Letter of appointment Acceptance Joining
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Know Yourself
List adjectives that describe yourself Create table of job satisfaction factors Rank personal values Analyze past work experiences Assess strengths & weaknesses List life & career goals Stay aware of current events Assemble and review job portfolio Review notes on employer Match your qualifications to their needs Formulate questions to ask
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Need to know
Size & Age of company Number of employees Divisions and subsidiaries Locations/length of time there Services or products New products or projects Growth pattern Sales/assets/earnings Reputation, Culture and values Competitors within the industry
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Get Organized!
Greeting Small talk Confident, Can-Do statements Strategy Deliver topic sentences Provide concrete examples Organize for conciseness Adapt to audience Closing (memorize) Summarize qualifications Reinforce interest in position
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Convey Confidence
Appearance Dress Posture Gestures Attitude Attention Eye contact Voice quality Resume Preparation
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While at interview
Do find out the exact time and place of the interview arrive 10 minutes early and relax! Be in a neat appearance Dress appropriately, Keep perfume to a minimum, check personal cleanliness Pay particular attention to fingernails. Freshen up Be energetic and with self-confidence Do bring a copy of resume and other supporting data, perhaps in a portfolio
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Interview DOs
Treat people with courtesy & respect Address interviewer Mr. or Ms. First / last name Maintain good eye contact during the interview. Sit still in seat; avoid fidgeting and slouching. Offer a firm handshake, make eye contact, and have a friendly expression when greeted Listen & be sure to understand interviewers name and the correct pronunciation Organize your thoughts and apply your knowledge, skills and abilities Switch off the mobile/wireless device
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Interview DOs
Think globally! Relate experiences to demonstrate your qualifications & skills Back up statements with specific examples Ask clarification if question is not understood Be thorough in responses, be concise in wording, be affirmative Use good grammar & diction Say yes, not yeah Dont fill pauses with um uh or ah. Dont punctuate sentences with you know, I like that, I see , okay, wonderful or great, etc
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Interview DOs
Treat the interview seriously and show interest in the employer and the opportunity presented Respond to questions in a positive manner. Answer the question, use professional experiences & descriptive to demonstrate how you would respond to a situation
Interview DOs
Watch the tone of your voice Make sure answers have a definite flow. In the beginning state major points; in the middle expand upon those points or ideas, and in the end reinforce your key points and end on a positive note. Make sure you understand the employers next step in the hiring process; know when and from whom you should expect to hear next Evaluate the interviewer and the organization. An interview is a two-way street.
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Interview Donts
Dont treat the interview casually Dont keep on talking Dont bring up the subject of salary, Dont impress that you are only interested in salary Dont be afraid to ask questions Dont make excuses. Dont avoid taking responsibility for your decisions and your actions. Dont make negative comments about previous employers or supervisors (or others) Dont act as though you would take any job or are desperate for employment.
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Successful Interviewees
Analyze situation & audience Organize knowledge and experience Convey confidence Handle questions Reduce anxiety
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Differentiating yourself
Briefing about yourself What are your strengths? What are your weaknesses? Your understanding about job description What do you know about the company? Why you feel more suitability about the job Why do you want this job? Why are you looking to leave current position? Light moments - How would your colleagues & boss describe you at work? Outside of work?
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Remember
Nervousness is normal Take a deep breath and try to R E L A X without getting noticed Dont let nervousness interfere with your answers or conversation Remind This is just part of the process to see if you are a good fit for the position If you are not selected, sky is not going to fall! Think whatever happens for good!!
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Questions
STAR Approach
Interview Questions
Directive Questions What skills do you have to deliver responsibilities of this position? Non-Directive Questions Tell me about yourself? Hypothetical or Case Questions Suppose you were working on a guest floor, and a fire broke out. What would you do? Behavioral Questions
Communication tools
Most FAQ
Tell me about yourself. Your education qualification & performance Which courses did you enjoy most? Why? Describe your research / project work? Why did you choose this field of study? What are your strengths and weaknesses? What are your most significant accomplishments? What motivates you? What do you know about this organization? Why do you want to consider us? Where do you see yourself five years from now?
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Most FAQ
How can you benefit this organization? Describe a problem you have had to deal with. How did you handle it? Do you prefer well-defined responsibilities or flexibility? Why? Tell me about your past jobs. Describe your experience and/or education. Describe your ideal job What are your short-term & long-term goals, how do you expect to achieve them? What salary are you expecting?
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Most FAQ
When you have gone beyond to satisfy a customer. Tell me about a conflict with a co-worker and how you resolved it? What qualities a successful manager should have? What is the last book you have read? Who is your role model? What is your family background?
Your Strengths
2 or 3 strengths related to position Relate them to the job Give examples & demonstrate these How were they developed Identify your mentors and/or role models
Your Weaknesses
Relate these to your work Show the positive side of these Steps you have taken for improvement Detail the results and/or time frames expected Share criticism you have received and its effects
Result
Action
Identify an incident where your leadership proved to be valuable to the operation? Prepare Examples of SAR Situation Action Result
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Behavior-based Questions!
When did you face problems or stresses at work that tested your coping skills. What did you do? A time when you were quick while deciding An important goal you had to set and tell me about your progress in reaching that goal. A problem you faced on the job, and how did you solve it A situation in the past year in which you had to deal with a very upset customer or co-worker If a customer yelled at you, what would you do? Time you dealt with an angry guest to ensure the situation was corrected to their liking?
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Leadership qualities
Describe a time when you needed to work extra hours to meet a deadline or complete a task. Identify an incident where your leadership proved to be valuable to the operation? Describe a time you assisted an angry guest to ensure the situation was corrected to their liking Provides insight on how the candidates mind works Do you have leadership traits? What are they?
Unlawful Questions
Do you have children? How old are you anyway? What is your date of birth? Where is your birthplace?
When it is done
ASK when you can expect a decision or if you should call Express thanks for their time FOLLOW UP the interview with a thank-you note or letter or email ANALYZE your performance in the interview (for later interviews)
Dont get discouraged if you are not selected! Learn from the process and be patient
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About Salary
Salary topic is addressed in a second interview or after the job is offered Research the average salary Know what you want, and be realistic Evaluate situation well Dont undersell yourself Understand clearly what is being offered to you Evaluate is it worth for the considerations & communicate clearly Know what youre getting !
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Questions to ask
What would my responsibilities and duties be? How would my performance be evaluated? How would I be supervised? What opportunities for advancement exist? Is there a training program? How much travel is required? Who would I be working with? Where will I be working?
Interview
The three most important things you should do before your interview
Attitude
Be on time for the interview Treat the receptionist with respect Be enthusiastic, eager, and smile Dont sit until youre invited to, and sit up straight Practice good eye contact Walk with confidence Adapt to your surroundings Use Mr. or Ms. unless asked to use first name
Your goal is to show the employer why you are the best person for the job Relate your strengths and experience to the job
First Impressions
Your Resume Your Application Your Clothes & Appearance Your Body Language
Personal attributes
Energy
Health, Dreams, Liking, Consistency, Nature, Life style, Commitment, Self Motivation, Flexibility,
Energise
Attitude, Team Player, Delegation, Interpersonal skills, Stability
Edge
Aptitude , Ability ,Skill, Expertise Management, Teaching ability
Execution
Etiquettes
Ethics
Family support, Ability Self discipline, Value, Character to close successfully, Well planned, Believes, Reliability Organising Religious, Trustworthy
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Professional attributes
Energy Deep willingness to excel,Fun & working under Pressure, Need & availability ,Travel Edge To gain Knowledge, Enhances algorithmic & Logical Sharpness, Quick learner Energise Respect, Making a difference Recognition Connecting with people Execution Good management, Cost, Passionate to grow, To contribute, Quality & timely deliveries
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want concrete examples Identify your skills: adaptive, transferable, and job-related Present a good story Use data - numbers, volume, %, etc. Emphasize results: what happened as a result of your skills/efforts? Link up what youre good at & how you can help the employer out in this job
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Follow-up
Send
a Thank You note Call back in a few weeks Get a next interview/meeting Send a short thank you note within 24 hours Remind them of key points from the interview Emphasize your interest State when you expect the next contact to be
Dont Give Up
It takes time and persistence to reach your goal Consider every interview a learning experience
Illegal Topics
Topics to avoid include Nationality/race Marital status Religion Affiliations Disability or medical history Pregnancy, birth control, child care Age
Evaluate
How did you do overall? What were your strengths? What right things you did? Which mistakes did you make? What needs improvement? Develop a follow-up chart for tracking
Revisiting
Describe appropriateness of your attire/ appearance Specifics on what you did well Specifics on what you can improve What you thought of the questions the interviewer asked and their interview style How well you responded to the questions If you think you should have been hired or not Describe your nonverbal behaviors Describe anything that surprised you
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Attire
Interview Attire
Ladies- Closed-Toe Shoes and Hose Minimal Jewelry Make-Up and Earrings for Balance Purse/Portfolio Conservative Length Skirts Groomed Hands
Do NOT Wear
Clothes with printed logos
Formal wear
Hats indoors
T-shirts, Shorts
For Men
Suit matching of good quality (Navy, dark grey) Silk tie, no extremes Long sleeved shirts in white or light blue Leather, lace-up business shoes in black Belt should match shoes Facial hair well-groomed Conservative watch and other jewelry Removing earrings is safest Do not leave the tags on outside of apparel Long socks to match color of suit
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For Women
Two-piece matching skirt or pant suit Full sleeved blouse If skirt, no minis! Navy, grey, brown, black Wool, wool blends, microfibers Conservative watch Avoid extreme or excessive jewelry Keep makeup conservative Shoes should be leather or fabric, closedtoe; belt to match Purse/bag should be small, simple, coordinate with shoes, leather is best
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numbers
of
Reference slides
Types of interviews
Screening Telephonic interview Campus interview Walk in interview Confrontational / Stress interview Personal interview / One-on-One Technical interview Panel / Group Task or Technical Presentation
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Types of Interviews
The Directed Interview In-person - one to one, seeks to reveal facts Interviewer takes notes of outline & checklist Compares you to others The Undirected Interview Unstructured, an open discussion The Stress Interview Creates discomfort The Behavioral Interview Interested in past behaviors The Audition
A simulation to evaluate your skills
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Types of Interviews
The Group Interview Several applicants at one time Provides a sense of leadership & style How do you interact with peers? The Panel/Board Interview Several interviewers are present Maintain eye contact when answering questions
Types of Interviews
The Second/Follow-Up Interview Focused on specific job, to seek re-confirmation Conducted by department or senior manager Serious & the best candidates are called To understand issues candidate would have To negotiate & finalise compensation The Telephone Interview Have copy of resume nearby, speak a bit slower Dont worry about pauses Make sure roommates or family are quiet or other telephone should not disturb you
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Telephone Interviews
Be available on scheduled time Check voice quality of instruments Have your notes organized, highlighted, and within easy access Without non-verbal communication, be aware that it is difficult to read the interviewer Make sure your voice conveys enthusiasm If more than one person on the other end, have them identify themselves
Research
To whom are you meeting? Check LinkedIn to read their profiles Where is meeting? Know exact location & transport arrangement? Be before time! Company Background Google Search Year established? Size of business and their locations? What do they primarily do? Read last Annual Accounts to familiarise yourself Press releases on company website Job description know whats entailed inside out and be able to give examples on each aspect Practice psychometric testing / technical testing online beforehand or topics related to your expertise Prepare two questions to ask at the end of the interview Thank them for their time while expressing level of interest
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There are things we can do to prepare ourselves and become more self-confident and relaxed.
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Breathing Exercise
Relax shoulders, neck, and jaw Place fingertips on diaphragm Inhale slowly and silently count to 5 Hold 3 seconds Exhale while counting to 5 Repeat sequence for 5 minutes
Practice!
Practice answering questions out loud Mock interview w/ different people Get videotaped Keep a journal about interview experiences to aid future preparation
stress performance
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Consideration
Why should I consider you a strong applicant for this position? Articulate whats in your resume. Be self-assured, not arrogant. Relate your knowledge, skills and abilities directly to the job Demonstrate your passion Tell and sell your story
For Everyone
Hair should be neat and clean Shoes should be in good condition Clean fingernails Clothes should fit properly Use appropriate deodorant Details
Everything clean and well-pressed Slim leather briefcase if needed
Thank You