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Sanjay Rajpal Founder and Head-Operations

About Us: The venture is started in 2006, in order to provide services to manage businesses with a never ending approach and mindset for improvement. The company is a not-for- profit organization with focus on relentless strive to serve corporate houses and individuals in achieving their business/professional growth (potential). In 2008, the company went into expansion with the help of a US based joint venture to improve capabilities and capacities to cater to wider markets and in-depth implementation services. Our Vision: To provide Simple, Effective and Robust services at affordable cost.... Our Values: Customer Focus Long Term Relationships Making Things Happen Our Quality Policy prompt services keep promises communicate stay in touch with clients and associates fair deals cost effective higher value to clients develop people @ client building network of services provide output without being asked Our Services: Facilitation, Assessments and Trainings for implementation of: ISO 9001-Quality Management System ISO 14001-Environmental Management System

[2] ISO 18001-Occupational Health & Safety Management System ISO27001-Information Security Management System TL 9001-Quality Management System for Telecom Hardware, Software and Services Providers. SA 8000-Social Accountability Management System TS 16949-Quality Management System for Automobile Sector Suppliers ISO 22001/HACCP based Food Safety/Hygiene Management System Q7A (GMP requirements for APIs) CMMI Integrated Management Systems to incorporate requirements for all above and a common certificate. AICTE/ DPRs/ Feasibility studies for projects CE/UL/CSA Marking Customized Management Solutions Our Approach: We follow a vigorous project management approach involving: Acquisition/ Development of competence to meet projects quality, efforts and time goals Process development for systematic/ in-depth reviews to ensure progress and deliverables are verified and validated Resources at a Glance: We have highly competent resources to handle wide range and type of services. The programmes to continuously capability building is ensured for acquiring and training human resources, to help them act as change agents, to bring transformation in our clients organizations Head-Strategy BE (Electronics & Communication) / MBA (Marketing) Certified Six Sigma Master Black Belt-Dr. James Harrington Institute Certified Quality Manager and Certified Software Quality EngineerAmerican Society for Quality Certified Quality Analyst-Quality Assurance Institute, USA Project Management Professional-Project Management Institute, USA Lead Assessor for ISO 9001 certification

[3] Six month certification course in Statistical Process Control Indian Statistical Institute Participated in 7 CBA IPI (CMM Based Internal Process Improvement) assessments and 3 CMMI mini assessments, Microsoft Project 2000 and Project Central course (5 Day), Train the Trainers course (5 Day), 2 weeks Software Web Testing, Introduction to CMMI (3 Day), Intermediate Course for CMMI (5 Day), Value Clarification (5 Day), Assertiveness Skills (2 Day), JIT (3 Day), TPM (1 Day), Team Building (1 Day), Six Sigma for Software Development Conference (3 Day), QS 9000 courses (20 Days). Worked for Health Care/ Software/ Systems Consultancy/ Manufacturing companies for a span of more than 15 years in the areas of process improvements/ systems implementation and quality assurance Head-Operations BE (Electronics & Instrumentation) / M.Tech (Digital Communication)./ MBA (Marketing) Certified Quality Engineer (CQE-ASQ-American Society for Quality) Lead Assessor ISO9001 (Quality Management System)/ ISO14001 (Environmental Management System)/ ISO 27001 (Information Security Management System)/ OHSAS18001 (Occupational Health & Safety Management System) TL9000 (Quality Management System for Suppliers of telecom Hardware, Software and Services) ISO 22000 (Food Safety Management System) Tutor for IRCA (International Register for Certificated Auditors, UK) approved Lead Auditors Courses for Quality Management Systems and Environmental Management Systems. Tutor for Diploma in Quality Management and QMS/EMS/ISMS related courses at AMA, Ahmedabad Training for Quality Problem Solving Techniques at AOTS, Japan Sr. Consultant registered with Quality Council of India, Delhi More than fifteen years of full-time practical workplace experience in technical, managerial or professional positions for Quality Management Systems development and implementation, Product Quality Management and Technical Services (design, vendor development, value engineering and after sales service support), Conducted more than 400 third party quality, environment, information security and safety audits, Conducted more than 300 training programmes on quality, environment and other management aspects., Facilitated more than 150 organizations for

[4] development, implementation and certification of various management systems Worked for BVQI-Bureau Veritas Quality International-Certifying Body, Hitachi-Consumer Durables Manufacturing, Parikh Micro-Hybrid Circuits, Components and Electronic Material Manufacturing, Mafatlal MicronConnectors Manufacturing, Engineers India Limited-Engineering Consultancy Organization Books & Articles Published for AMA, Times of India and Indian Express such as Understanding Information Security, 8 S of an Organization, System Driven Vs Symptom Driven Organization, Saying No to Paper and Yes to Quality, Constructing Time, Macro Deficiencies of ISO 9000-Indian Context Memberships of ICRA-UK, ASQ-USA, AOTS-Japan, AMA-Ahmedabad, QCI-Delhi Project Manager-Chemicals/ Pharma Sector BE (Chemical)/ PGD (Production Management) Fifteen Years of Rich Experience in Production/ Process Development areas Trained on Kaizen, 5s, improvement of shop floor productivity, and customer satisfaction. Auditing for ISO 9001 / TS 16949 Project Manager-Engineering/ Service Sector Masters of Science (Environment)/ Diploma (Electronic and Communication)/ PGD (Marketing Management)/ MBA (HR & Marketing) Fifteen Years of Rich Experience in HR/Process Development areas Trained on HR/ Environment and Laboratory Practices Auditing for ISO 9001 / ISO 14001/ OHSAS 18001 Project Manager-Electronics/ Laboratory/ Testing Sector BE (Electronic and Communication)/ MBA (Operations Management-in progress) Fifteen Years of Rich Experience in Production/ / Customer Care/ Process Development areas Trained on Statistical Techniques, FMEA, customer care and training. Auditing for ISO 9001

[5] Team Leaders-Multiple Project Execution (3 members) Masters in Quality and Productivity Management/ Graduates Work Experience in handling QMS/ EMS certification projects Auditing for QMS/ EMS auditing Project Coordination-Project Execution (6 members) Masters in Quality and Productivity Management/ Graduates Work Experience in handling QMS/ EMS certification projects Trained for data analysis/auditing

[6] Organization Structure:

Head-Strategy (US)

Head-Operations

Project ManagerChemicals/ Pharma

Project ManagerEngineering/ Services

Project ManagerElectronics/ Lab/ Testing

Team LeaderSouth Gujarat

Team LeaderNorth Gujarat

Team LeaderSaurashtra/ Kutch

Project Coordinator QMS

Project Coordinator EMS

Project Coordinator OHSMS

Project Coordinator ISMS

Project Coordinator FSMS

Project Coordinator SAMS

Depending on client requirements/ skills/ geographical location and workloads/ training objectives, the project based organization structure is followed for team leaders and project coordinators.

[7] External resources are also used to compliment the skills and time constraints though a system of selection, involvement and monitoring of such outsourced activities Necessary Infrastructure and IT support/ work environment is provided to above employees to ensure effective and efficient working.

References of Assignments Education Sector Directorate of Employment and Training/ITI/Employment Exchanges under EQDC (11 Offices/ Institute) (ISO 9001) Bhavan School, Nadiad (ISO 9001) Vatsalya International School (ISO 9001) Kanoria Centre for Medical Education (ISO 9001) A for Apple School (ISO 9001) Ahmedabad Management Association (ISO 9001) SAI Technology Civil Aviation Sector Airports Authority of India, Ahmedabad (ISO 9001, ISO 14001 and OHSAS 18001) Airport Authority of India, Rajkot (ISO 9001 and ISO 14001) Construction Sector Savvy Infrastructure(ISO 9001/ ISO 14001/ SA) Venus Infrastructure (ISO 9001 and ISO 14001) Digvijay Construction (ISO 9001) Creative Infocity (ISO 9001) Basic Infrastructure Sector Uttar Gujarat Vij Company Limited corporate, circle, divisional and subdivisional offices (140 offices) (ISO 9001) Gujarat State Road Transport Corporation -Traffic and Workshops (9 offices) ONGC Petro additions Limited (ISO 9001)

[8] Software/ IT/ BPO Sector BISAG (ISO 9001 and ISO 27001) e-procurement Technologies (ISO 27001) Cygnet Infotech (ISO 9001 and ISO 27001) Paperchase (ISO 9001 and ISO 27001) Anmol InfraSoft (ISO 9001) Etech Inc (ISO 9001) Easy Transcript (ISO 9001) Nilpa Soft (CMMI) Motif (ISO 27001) Orange Web (ISO 9001) Health Care Sector Memon Diagnostic Centre (ISO 9001) Dr. Shailesh Shah Endoscopy Clinic (ISO 9001) Smruti Hospital (ISO 9001) Kanoria Hospital (ISO 9001) Chemicals/ Pharma Sector Pharma/Dyes/Intermediates Industries of Ankleshwar (about 60 units for ISO 9001 and ISO 14001) o Shree Ganesh Remedies (ISO 9001) o Shree Ganesh Chemicals (ISO 9001 and ISO 14001) o Ganesh Corporation o Agricare (ISO 9001 and ISO 14001) o Krimasil (ISO 9001) o Subhlaxmi (ISO 9001) o SPC Life Sciences o Dayaram Chemicals (ISO 9001 and ISO 14001) o Petrochem Industries (ISO 9001 and ISO 14001) o Avdhoot Pigments (ISO 9001) o Godwish Rasayan (ISO 9001) o Shree Chemopharma (ISO 9001) o Shree Sulphamic (ISO 9001) o Proyosha Healthcare (ISO 9001 and ISO 14001) o KC Laboratory (ISO 9001) o Satyam Industries(ISO 9001)

[9] o Vishal Industries(ISO 9001) o Vishruth Organics (ISO 9001) o Shreenath Chemicals (ISO 9001 and ISO 14001) o Ramdev Chemicals (ISO 14001) o Ashok Pharma (ISO 9001 and ISO 14001) o Omshiv Industries (ISO 9001) o Ronak Chemicals (ISO 9001) o Saffron Exim (ISO 9001) o Kohinoor Chemicals (ISO 9001) o Krishna Industries (ISO 9001) o Shreeji Chemicals (ISO 9001) o Makson Fine Chem (ISO 9001) o Shree Colosperse (ISO 9001 and ISO 14001) o Riddhi Pharma (ISO 14001) o SBS Group (ISO 9001 and ISO 14001) o Finor Piplaj (ISO 9001) o Chemox Chemopharma (ISO 9001 and ISO 14001) o Navadia Group (ISO 9001) o Yash Rasayan (ISO 9001) o Vihita Chem(ISO 9001 and ISO 14001) o Glindia (ISO 9001 and ISO 14001) o Chemcrux (ISO 14001) o Agropack Ankleshwar (ISO 9001 and ISO 14001) o Agropack Panoli (ISO 9001) o Nivika Chemopharma (ISO 9001) o Mayur Dyechem (ISO 9001) o Deep Pharma (ISO 9001) o Rajesh Chemicals (ISO 9001) o K Patel (ISO 14001) o K Patel Dyestuff (ISO 14001) o Devanshi (ISO 14001) o Deep Chem (ISO 9001) o Sky & Skylark (ISO 9001) o Raviraj Chemicals (ISO 9001) o Siddhi Dyes (ISO 9001) o Suyog Dyechem (ISO 9001 and ISO 14001) Riddhi Siddhi Gluco Biols Ltd (ISO 9001/ ISO 22000) Nitrex Chemicals (ISO 9001)

[10] Dishman Pharmaceuticals (ISO 9001, ISO 14001 and OHSAS 18001) Eden Healthcare (ISO 9001) Farmson Analgesic (ISO 9001/ ISO 14001/ OHSAS 18001/ Q7A) Synthetics & Polymers (ISO 9001) Polylink Polymers (ISO 9001) IFFCO (ISO 9001and ISO 14001) Jayant Oils (ISO 9001) Sharda Industries (ISO 9001 and ISO 14001) JNP Products (ISO 9001 and IS0 14001)

Engineering Sector TLT Engineering (ISO 9001) AirOil Flaregas (ISO 9001 and ISO 14001) Vinayak Equipments (ISO 9001) Styro Steel Cast (ISO 9001) Pioneer Steel Cast (ISO 9001) Multitech (ISO 9001) Buch Plastics(ISO 9001) Dyke Engineering (ISO 9001) Citizen Industries (ISO 9001) Citizen Industries Limited (ISO 9001) Indian Steel (ISO 14001) Heavy Metals & Tube (ISO 9001, ISO 14001 and OHSAS 14001) Sahajanand Lasertech (ISO 9001) Rajshanti Metals (ISO 9001) Safex Equipments (ISO 9001) Harsha Engineers (ISO 14001) Electronics Sector Neelam Electronics (ISO 9001) Xsis Enterprises (ISO 9001) Masibus (ISO 9001) Secure Meters (ISO 9001 & ISO 14001) Hycron Electronics (ISO 9001) Ames Implex

[11] Health Care Sector Memon Diagnostic Centre (ISO 9001) Dr. Shailesh Shah Endoscopy Clinic (ISO 9001) Smruti Hospital (ISO 9001) Kanoria Hospital (ISO 9001) Textile Sector RG Faith (ISO 9001) Service Sector Naman Integrated (ISO 9001) AF Ferguson (Feasibility Study-EMC/EMI) The above list is not comprehensive. Any omissions of names of esteemed clients regretted.

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Typical Requirement of various standards ISO 9001

Demonstrate leadership by example Involve people and associates Establish Processes Focus on customer (internal and external) Make user friendly systems Establish a culture of continual improvement using peoples creativity Use statistical techniques to predict trends and robustness of processes

ISO 14001

Prevent Pollution Land Air Water Bodies Noise Green House gases emissions Conserve resources Raw Material Consumables

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Packing Material Improve Yield Innovate for use of environmental friendly materials Prevent environmental emergencies

OHSAS 18001

Prevent accidents Falls from height Trips due to disorganized workplace Injuries from sharp Objects Electrical Shocks Acid burns Eye injuries Prevent poor health Eye straining Back aches Dust/Fumes inhalation Stresses Hazardous Food and water intake
ISO 27001

Handle information systematically Ensure information is correct and complete Ensure information is saved with correct name and location

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Ensure information is protected from Virus Access by unauthorized people Accidental delete Crashes Loss of information asset