Naomi Kjer

5775 Talquin Ave Pensacola, Fl. 32526 (850) 375-8288 nkjer90@gamil.com

Objective ___________________________________________________________________________
Public Relations position that affords the opportunity to utilize customer service, time management, organization and writing skills obtained through college education and over five years of work experience.

Profile _____________________________________________________________________________
Level headed individual able to defuse intense situations with poise, develop alternative solutions to time sensitive tasks and thrives in deadline driven environments. Possesses motived and self-driven qualities demonstrated through maintaining part-time jobs, receiving two scholarships in the mist of completing high school and obtaining four year degree debt free.

Skills Summary ______________________________________________________________________

Customer Service Organization Problem Solving Speech Writing Multitasking

Microsoft Office Grant Knowledge Press Release Writing Media Relation Education Reliable

Crisis Relation Education Journalism General Office Skills Public Speaking Knowledgeable of Social Media

Professional Experience

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COMMUNICATION: REPORTS/PRESENTATIONS/MICROSOFT OFFICE/SOCIAL MEDIA

Prepared and given informative, persuasive, instructive, testimonial and entertaining speeches for small classroom audiences and international audiences overseas. Gained speech and press release writing skills though classes in writing for PR, crisis relations and media relations among other classes taken. Submitted and received Marine Corps Scholarship each year in college by completing essays. Given presentations using PowerPoint, and Microsoft displaying computer understanding as well as clear communication skills. Regularly uses Twitter, Facebook, and Pinterest accounts to inspire new ideas in projects and maintain relationships across the country and globally. Obtained over five years of customer service through my positions at Dominos, Publix and serving. Able to asses intense situations, impressive in the moment and follow through with a decision while maintaining tact and poise. Multitasking is demonstrated through serving; o Maintaining awareness of each table your responsible for while taking orders, staying on top of hot food being served, knowing the menu, accommodating customers request and defusing problems while staying calm and personable. Second official day serving at Chilis was on Veterans Day with an extremely fast paced, constant crowd of people. Took advantage of team service to make up for not knowing the computer system yet. My partner and I decided to pull in our tips together and treat every table as both of our tables. Used my strengths with greeting tables, being charismatic, filling drinks while my partner took over the big orders with the computer. This plan kept both of us on top of our duties while still being able to give our tables the attention they deserved which resulted in high tips. While working at Publix, the week before Thanksgiving and Christmas entailed taking, and organizing hundreds of customer preorders and then packaging and disturbing those orders in an efficient manner which resulted in our most profitable holiday deal.

CUSTOMER SERVICE/MULTITASKING/PROBLEM SOLVING

DETAIL MASTERY & ORGANIZATION

Naomi Kjer
Employment History _________________________________________________________________
Chilis Pensacola, FL

Waitress, 10/2012 to present

Shark fin Pensacola, FL Waitress, 06/2011 to 10/2012 Publix Pensacola, FL Deli clerk, 10/2009 to 07/2011 Dominos Pensacola, FL CSR; Assistant Manager, 04/2007 to 10/2009

Education __________________________________________________________________________
University of West Florida Pensacola, FL Communications Major, 2010-present International Studies Minor Pensacola Junior College Pensacola, FL 2009-2010 West Florida High School Pensacola, FL Graduated 2009

References __________________________________________________________________________
Warren W. Zurell Shark Fin General Manager Tony Olesky Leader of UWFs BCM (850) 982-7906 (850) 293-5049

5775 Talquin Ave Pensacola, FL 32526 (850) 375-8288 nkjer90@gmail.com Page 2