AUGUST 2008 REV 1.

ALLSAI ENPOWER 33 C SERIES USER MANUAL 10-40 kVA

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Presentation Thank you for choosing high-tech Enpower33 C SERIES UPS. This unit is produced with advanced technological equipment in accordance with ISO9001 quality system. Please read this manual thoroughly and keep it for a fruitful and safer use. For further information, visit our website www.allsai.com or contact with the nearest sales and technical support centre.

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PREFACE ...................................................................................................................... 3 IMPORTANT SAFETY INSTRUCTIONS................................................................... 3 INTRODUCTION.......................................................................................................... 4 INSTALLATION ........................................................................................................... 5 FRONT PANEL............................................................................................................14 MENU CONFIGURATION .........................................................................................17 BASIC FEATURES ......................................................................................................28 COMMUNICATION ....................................................................................................45 SERVICE AND MAINTENANCE ...............................................................................51 TROUBLESHOOTING................................................................................................53 TECHNICAL PROPERTIES.......................................................................................56

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PREFACE
This user manual provides all the instructions about the installation and the operations of Enpower33 C Series UPS in the power range of 10-40 kVA. Please read this user manual before operating your UPS. Be cautious to the warnings stated in this user manual. Apply the instructions step by step. In case you face any problem while applying the instructions as per stated in this manual, please inform our head-office through telephone or e-mail printed at the back-cover of this manual.

IMPORTANT SAFETY INSTRUCTIONS

Electrical shock risk: Never open the enclosures of the UPS system. No parts are suitable to be fixed except by the authorised technical personnel. In case of internal fault call on the technical service. Only the authorised and professional technical personnel are allowed to deal, maintain or repair the parts of the unit that contain life risk. It might be inconvenient for pacemaker and/or similar electronics equipment users to get closer to the UPS system. In order to reduce the burn-out risk, while replacing the fuses take extreme care to replace with fuses of same type and model. Provide suitable ambient conditions properly before installation Nothing should enter or close the air inlets and outlets. You can clean inlets, outlets and filters during the periodical maintenance. Do not place any magnetic data storage equipment nearer than 30 cm to the UPS system. It can destroy or damage the datum stored in similar equipment. Do not use the UPS in sites that contain flammable and explosive materials. Keep the batteries away from fire. They may explode. Do not mutilate the batteries. Otherwise released electrolite may cause harm to the skin and eyes. It might be toxic. Touching the battery poles with bare hands may cause dangerous electrical shock or high short circuit current. The following precaution must be observed while working on batteries: -Remove watches, rings or other metal objects -Use tools with insulated handles -Do not lay tools or metal parts on top of batteries Electrical shock risk Even after disconnecting the source from the unit, the inside components contain electrical shock risk. Since the unit must only be dealt with qualified personnels, the manufacturer will not take any responsibility in case any fault, damage or health risk is caused due to wrong handling of the unit. In addition to this the UPS will not be under warranty in situations like this. 3/62

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INTRODUCTION
Enpower33 C Series UPS is a high technology product manufactured to be used in industrial fields, hospitals, schools, banks, business centers (offices), computer and communication systems and in any other places where the hi-tech devices are used. Besides being an on-line system it also provides a by-pass system, contains all the protection systems and able to feed all kinds of loads. As it is constructed with Double Conversion (Online) methodology, the system feeds the loads with stable voltage (frequency and amplitude). In the case of mains blackout or back to the normal mains, there is no transfer time in question in an online structure. With a view to provide stable operation of the load, responsive microprocessor control mechanism is implemented in UPS design thus ensuring quality output, especially needed for the devices sensitive to minor voltage changes. The static by-pass unit of the UPS continuously keeps the mains as a stand-by supply. In an overload case, UPS transfers the load to the mains to protect itself from damage. As soon as the load conditions returns to the normal, with static bypass system the UPS starts to provide pre-defined, stable frequency and voltage. In an UPS fault case, the static by-pass unit behaves the same as it was mentioned above and protects the load from energy interruption. During the mains failure, UPS feeds the load from the batteries. During that autonomy time, depending on the capacity and number of batteries, UPS is run by the batteries. In that time, if mains come back again, UPS passes to Normal Mode and continues to feed the load. Meanwhile charging of the batteries begins. While the UPS is connected to a PC system by RS232, with compatible software program all the functions of UPS can be monitored. By means of a Modem, connecting to a remote device (UPS), the device related functions and problems could be acquired in PC. Moreover, it is possible to make suitable changes in the parameters of UPS from the connected PC. The system in Enpower33 C Series UPS is shown as a block diagram below in Figure-1.

Figure-1 UPS block structure 4/62

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INSTALLATION
SITE SELECTION
The UPS system should be installed in a cool and dry place where the temperature is maintained at required ambient temperature range. There should be enough ventilation. If necessary, in order to provide air circulation in the room, fanning system should be installed and suitable air-filters should be used. The floor on which the UPS is to be placed should be flat-leveled, plastic coated and strong enogh to sustain the weight of the UPS. Ensure that the installation should not have extreme dusty and oily surroundings. Ambient humidity should be in range of recommended values. The selected place should not be under direct sunlight and should be far from any heat source.

UNPACKING
If the unit is kept for a long time in warehouse, please do not unpack till the installation. Cut the circles wrapped up at the front and back sides of the UPS. Cut the protective nylon wrapped up the UPS. Take out the cardboard box. Take out other protective stuff if available like wedge. Cut the second protective nylon wrapped up the UPS and take it out. Examine the UPS system carefully for any equipment damage that may occur during the shipment. If you find any peculiarity with the equipment, please contact your supplier without delay. Check the auxiliary stuff such as control program, communication cable, user manual and the warranty. If any, please check the extra hardware.

LOCATING THE UPS

Carry the UPS with its palette to the installation place on a forklift. Take apart the front and back fixer parts. Bring down the UPS over the palette carefully. It is suggested to keep a space at the backside of the UPS for ventilating. Enough places should be kept open around the UPS so that a man can pass by its sides.

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LOCATING THE BATTERIES

There are four pcs battery trays inside Enpower33 C Series UPS. Please see the following table to learn the battery types and numbers to be connected into the trays. The cross-sectional areas in the table are for the inner connecting cables. Battery type (Ah) 4.5 7 9 12 Battery quantity (pcs) 64,128 64 64 64 Cross sectional 2 area (mm ) 2.5 2.5 2.5 4 Explanation 32 pcs batteries on each tray. If 64 pcs batteries are connected, please use only the bottom two shelves. 16 pcs batteries on each tray. 16 pcs batteries on each tray. 16 pcs batteries on each tray.

Table-1 Battery information for internal battery trays If the battery type or quantity are different from the values in the table, you have to use battery cubicle(s). Before performing the steps below, be sure that all the circuit breakers must be OFF Please pay attention to the following points while making the connections. Take out the top and left side covers of the UPS. Dismount the fixing parts of battery trays. Draw the trays and dismount the battery side and top tightening parts. Put and locate the batteries onto the lowest tray. Mount the battery side tightening part. Fill up the free space on the tray with a material such as sponge wedge. Mount the battery top tightening parts. Make the inner connections of the tray. Push the tray and mount it to the UPS by means of fixing part. Make the necessary socket connections of the tray. Carry out the same steps for the other battery trays. Put the top and left side covers of the UPS again.

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Figure-2 A battery tray inside UPS

Figure-3 Configuration of 4.5 Ah batteries

Figure-4 Configuration of 7 Ah and 9Ah batteries

Figure-5 Configuration of 12 Ah batteries

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MAKING THE ELECTRICAL CONNECTIONS

The front and back appearances of the UPS are shown below.

Figure-6 The front and back appearances of the UPS Take out the protective cover of terminals. The detailed appearance of terminals is shown below. That detailed appearance is also found as a picture under the terminals.

Figure-7 Appearance of terminals You can use the open space located under side of the UPS while connecting the power cables.

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Before making the cable connections, all the circuit breakers must be OFF. The cross-sectional areas of the cables are given in the table below . For a safer operation, please use the recommended ones. Ups Power (kVA) 10 15 20 30 40 Input Cable C.S. Area 2 (mm ) 4x4 4x4 4x4 4x6 4x10 Output Cable C.S. Area 2 (mm ) 4x4 4x4 4x4 4x6 4 x 10 Earth Cable C.S. Area 2 (mm ) 1x4 1x4 1x4 1x6 1 x 10 Battery Cable C.S. Area 2 (mm ) 3x4 3x4 3x4 3x6 3 x 10

Table-2 The cross-sectional (C.S.) areas of the cables to be used The cross-sectional areas of battery cable stated in the table above are for the cable between UPS and battery cubicle. For a safer operation, the earth connection must be done. Before making the other connections, please make the appropriate earth connection carefully. There may be dangerous high voltage at the battery terminals of UPS that have internal batteries. Connect the earth cable to the terminal marked as EARTH (E). Connect the input three phase cables to the terminals marked as INPUT (L1), (L2), (L3) sequentially. Be careful about the phase sequence. In case of any mistakes in phase sequence, the rectifier and static bypass stages of UPS do not work. Connect the input neutral cable to the terminal marked as INPUT (N1). Connect the output / load three phase cables to the terminals marked as OUTPUT (L1), (L2), (L3) sequentially. Connect the output neutral cable to the terminal marked as OUTPUT (N2).

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If there are internal batteries, do not make connection to the battery terminals. If battery cubicle used, please see the following figures for the connections. Be careful about the polarity while making the battery connections. In case of a mistake in polarity, UPS will be damaged.

Figure-8 Battery cubicle connection (for one battery cubicle)

Figure-9 Battery cubicle connection (for two battery cubicles) If there are two battery cubicles, both of them must have the same type and number of batteries.

If the distance between the UPS and the battery cubicle(s) is more than 3 m, please connect the battery cubicle cables twisted to each other. 10/62

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TURNING ON THE UPS

Before turning on the UPS, be sure that all the circuit breakers must be OFF. Please be sure of all the electrical connections made correctly. Turn on the input circuit breaker. At this point, please DO NOT turn on the battery circuit breaker!

After a short beep siren, front LCD screen turns on. While the bypass exists, the UPS passes to Stop Mode (Bypass Mode) and connects the bypass to the output. In case the bypass voltage does not exist or if it is beyond the defined limits, UPS passes to System Off Mode.

STARTING THE UPS

Press the EXT button on the front panel for a while then stop pressing. Mimic diagram is seen on LCD panel and at that time the rectifier stage of the UPS begins to run. After the rectifier stage of the UPS runs, the inverter stage starts automatically. After the inverter stage is ready, the UPS passes to Normal Mode (Online Mode) and the mimic diagram of Normal Mode is seen on LCD panel. Turn on the battery circuit breaker. Turn on the output circuit breaker to the UPS position. Thus the UPS system is ready for continuous operation. You can switch on your load.

If any unexpected event occurs during the above procedure, please contact with the technical support department.

STOPPING THE UPS

Press the EXT button for a while on the front panel. If the bypass is within the limits, UPS passes to Stop Mode. Otherwise, it passes to System Off Mode. The mimic diagram of System Off Mode is seen on LCD panel.

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TURNING OFF THE UPS

Stop the UPS. Switch off all the loads connected to the UPS. Turn off the output, battery and input circuit breakers sequentially. After turning off the UPS, there may be still dangerous high voltage inside the UPS. If needed to service and maintain, please wait for at least five minutes.

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FRONT PANEL
The following sections are found on the front panel. 1. LED Bar It gives information about the operational mode of the UPS by using different colors and forms of warning leds. 2. LCD Screen This display is used for monitoring. It shows operational mode of the UPS, input, output and battery data, active failure warnings, date, time and internal temperature. 3. Keypad The keypad is used for starting and stopping the UPS, also for monitoring and -if needed- adjusting the data by going through the menus.

Figure-10 Front panel

LCD SCREEN
There are two windows which can be shifted sequentially by the user on the LCD screen. Mimic Diagram Window This window consists of two subwindows. Mimic diagram and alarm information window.

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Mimic diagram shows the icons of input, output, battery, rectifier and inverter stages and lines expressing the operational modes. There is also a bar inside the battery icon showing the battery level and one more bar inside the output icon showing the load level. By this way, it becomes very easy to understand the status of the UPS at first glance.

Figure-11 Mimic diagram Alarm Information Window Active failure (alarm) warnings of the UPS can be observed by following this alarm information window below the mimic diagram on the LCD. As long as the failure case continues, the warning of the failure is seen on that window. If there are more than two warnings, these are seen on the window alternately.

Figure-12 Alarm information window If there is no failure on the system, date/time information, internal temperature of the UPS and some other important data are seen on that window.

Figure-13 Alarm information window when there is no failure

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ENPOWER33 C SERIES Data Monitoring Window

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This window shows the detailed information of the UPS in a menu structure. Status information and data of the UPS can be monitored. According to the values on that window, changes in settings and parameters of UPS are made.

Figure-14 Data monitoring window

Press the EXT button to access mimic diagram window. Press ENTER to return to the data monitoring window.

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MENU CONFIGURATION
DEFINITION AND FEATURES
A menu configuration is formed in Data Monitoring Window to allow user to access the menus easily. Thus user can observe and change the related data of the UPS. Configuration comprises three menus named Main Menu, Inter Menu and SubMenu. By using the keypad, user can go through the menus and make changes.

Figure-15 Menu configuration To go through the menus, apply the steps stated in Table-3 below.

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Access to the menu level where the list of all main menus are seen by using ESC button. There are special icons Going through the Main for each main menu. Then use down arrow or up arrow Menus to go the main menu that you prefer. Press ENTER to access this menu.

Going through the Inter Menus

Access to the menu level where the list of all inter menus is seen by using ESC button. Use down arrow or up arrow to go the inter menu that you prefer. Press ENTER to access this menu. Sub menus are changed by using down arrow and up arrow buttons.

Going through the Sub- Menus

Note: In Parameter Change mode, down arrow and up arrow can not be used to change the sub menus. In this mode these buttons are used to increase or decrease the values. Table-3 How to go through the menus

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MAIN MENUS
Displays This Main Menu is used to observe the data of mains, output, battery, bypass, inverter and general information of UPS. To go through the menu, use the keypad. Sub-Menus are seen in a page format. Inter Menus forming that Main Menu are explained below. Mains The mains supply voltages (phase-neutral), currents drawn from mains, apparent and active powers drawn from mains, power factor, crest factors of drawn currents and the mains voltage frequency can be observed. UPS output voltages (phase-neutral), output load currents, load percentages, apparent and active powers drawn by load, output power factor, crest factors of load currents and output voltage frequency can be observed. Battery voltage and current, capacity (%), elapsed time (resets in every battery operation) and remaining time during the discharging can be observed. While charging, remaining time is seen as zero. Moreover, battery test functions are also observed here. Please see the Battery Test section. Bypass voltages (phase-neutral) and frequencies can be observed. The voltages (phase-neutral) at the output of the inverter can be observed. In this Inter Menu, UPS model, serial number, power rating, program name, program date, total operating time and the guarantee status can be observed. There are three options under the Guarantee Status SubMenu. If guarantee time is set and does not expire, guarantee finishing time is seen. If guarantee time expires, expired warning is seen. If guarantee time is not set, not set warning is seen.

Output

Battery

Bypass Inverter

Device

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This menu is also used for observing. It gives information about essential parts of UPS. In this Main Menu, there are no Inter Menus. Sub-Menus are seen in a page format. Input It shows the mains voltage status. If the mains voltages are between the defined limits, seen normal. If they are under the minimum limit seen low and if they are over the maximum limit seen high. If there is phase sequence fault, phase sequence fault warning is seen. If the mains frequency is out of the certain limits, Mains Frequency Fault warning is seen. In that case rectifier stage of UPS does not work but inverter stage of UPS is able to work. It shows the bypass voltage status. If the bypass voltages are between the defined limits, seen normal. If they are under the minimum limit seen low and if they are over the maximum limit seen high. If there is phase sequence fault in bypass voltages, Phase Sequence Fault warning is seen. In that case bypass static switch stage of UPS does not work. When bypass frequceny is out of limit, Freq. Outside Limit warning is seen. It shows that which source is feeding the output. Please see the following warnings to see how the output is fed. manual bypass------------------------- service static bypass stage---------------------bypass normal mode--------------------------- normal battery operation --------------------- battery no energy at the output-------------- low Fan It shows failure and speed (%) of the fans mounted on the heatsink unit. Depending on the load and temperature of heatsink, the velocity of fans controlled by the microprocessor dynamicly. When the load increases, fans rotate faster and when it decreases, they rotate slower. In case of a failure in any fans, failure warning is seen instead of the velocity. It shows the status of fast fuses placed on power stages. In case any of the fuses blows, a warning is seen. This warning states which units fuse has blown. Those units are input, bypass, rectifier, and battery. If all of the fuses are OK, normal warning is seen.

Bypass

Output

Fuse

Heatsink It shows the temperature status of the heatsink that cools the system. Power semiconductors are mounted on that heatsink. When the temperature of the heatsink exceeds 80 C, over heat shutdown warning 20/62

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is seen and the UPS stops running in Normal Mode and passes to Stop Mode. SCR It shows the status of thyristors (SCR) placed on the power stages. They are used as static switches. In case any of the thyristors blows, failure warning is seen. Otherwise normal warning is seen. It shows the status of IGBTs placed on the power stage. They have switching function in rectifier and inverter stages. In case any of the IGBTs blows, a warning is seen. This warning shows which units IGBT has blown. Those units are rectifier and inverter. If all of the IGBTs are OK, normal warning is seen.

IGBT

Warnings The past warnings of failures and operational modes are observed. UPS gives user the opportunity to observe 512 messages with date and time. By using keypad, you can go through in warnings and get information about the past failures of UPS. Warnings are seen in a page format. The last warning is seen in the first line. In date part, you can see only time and date. You can access to the following page by using down arrow, the previous page by using up arrow.

Figure-16 Warnings main menu The list of all the possible warnings in Warnings Main Menu are given in Table-4. Name Power On Stop Mode Rectifier Start Explanation The UPS is switched on by turning on the input circuit breaker. The UPS has been stopped and it is in Stop Mode. The rectifier stage begins to run. 21/62

ENPOWER33 C SERIES Inverter Start Normal Mode Battery On Battery Low Battery Depleted Battery Test Synchron Control Standby Mode Generator Mode Eco Mod Awaiting Shutdown Awaiting Restore Mains Low Mains High Bypass Low Bypass High DC Low DC High Battery High The inverter stage begins to run.

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The UPS is running in Normal Mode. Rectifier and inverter are active and the load is fed by the inverter. The UPS is running by battery. (battery operation) In Battery On mode, battery voltage drops under the limit of minimum battery voltage. (is about to finish) Battery voltage has depleted. The manual or periodical battery test mode of the UPS. Inverter voltage and bypass voltage are synchronized. This mode is displayed on the front panel of the redundant device in parallel system configuration. A generator is supplying the UPS. The UPS is running in eco mode. The UPS has received a shutdown command through control program in computer. The UPS has received a command through control program in computer to restart within seconds. Mains voltage is below the defined limit and the UPS begins to run by battery. Mains voltage is above the defined limit and the UPS begins to run by battery. Bypass voltage is below the defined limit and static bypass stage will not give it to the output. Bypass voltage is above the defined limit and static bypass unit will not give it to the output. DC bus voltage at the output of the rectifier is below the defined limit. DC bus voltage at the output of the rectifier is above the defined limit. The voltage at the terminals of batteries is above the defined limit. 22/62

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During the battery test, it is determined that there are faulty batteries. While the rectifier works, the desired voltage can not be obtained at the rectifier output and there may be a problem in rectifier. While the charger works, the desired voltage cannot be obtained at the charger output and there may be a problem in charger. While starting the UPS, there occurs any problem in inverter and output voltage of the inverter reaches beyond the defined limits. Load is transferred to the static bypass line. Output voltage is beyond the defined limits. Load is transferred to the static bypass line. There is a problem in synchronization between the inverter and bypass voltages. Any of the fans in the system gets failure. The UPS is stopped by EPO (Emergency Power Off) button. The UPS is in manual bypass mode. The temperature of the heatsink is above the level of shutdown (80C). Load is transferred to the static bypass line. While running by inverter or battery, there occurs an overload at the output. The device continues to run in Normal Mode. It is suggested to decrease the load. Overloading time is exceeded. Load is transferred to the static bypass line. It is suggested to decrease the load. There occurs an overcurrent at the rectifier, load is transferred to the static bypass unit and the UPS is restarted. There is a short circuit at the output of the UPS or a very high peak current is drawn by load momentarily or there is a problem in inverter stage of the UPS. Load is transferred to the static bypass line and the UPS is restarted.

Rectifier Fault

Charger Fault

Inverter Fault

Output Fault Synchron Fault Fan Failure Emergency Stop Service Over Heat Shutdown

Over Load

Over Load Shutdown

Overcurrent Rectifier

Overcurrent Inverter

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Overcurrent Fault

There are overcurrent problems repeatedly and the UPS goes to failure mode. Load is transferred to the static bypass line and the UPS will not be restarted automatically. Table-4 List of warnings

Custom Settings Some of non-critical UPS settings for the customer can be found in this Main Menu. Without passwords the user can customize (change and save) some settings under various menus by using keypad. To make a change, please carry out the following steps. Choose the parameter that you would like to change by using Up arrow and down arrow buttons. The chosen line is showed with a graphical bar.

Figure-17 Choosing the parameter Access to the Change Mode by pressing Enter button. In this mode, a graphical bar shows the parameter to be changed.

Figure-18 Changing the parameter 24/62

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With Up arrow and down arrow buttons, set the value that you prefer. By pressing Enter button, save the new value and exit from the Change Mode. Meanwhile the graphical bar shifts to the following line.

The parameters in this Main Menu and their functions are showed below. Menu Sub-Menu Password-1 Function

Passwords

Password-2

Password-3 Test Time Test Period Battery Auto Start

These passwords are needed to access CALIBRATIONS, SET VALUES and TEST SETTINGS main menus. All three passwords must be entered correctly otherwise the menus remain invisible to the user. Those passwords must be obtained from the manufacturer. The passwords are changed weekly.

These parameters are necessary for the battery test. See the Battery Test section. On : After discharging of batteries, if mains is back, the UPS is re-started and passes to Normal Mode. Off : After discharging of batteries, if mains is back, the UPS is not re-started. It must be operated manually by the user. The display can be set to any of the available eight languages: Turkish, English, French, Geman, Polish, Hungarian, Italian and Spanish On : During start-up of the UPS, a logo is seen. Off : The logo is not seen.

Display

Language

Start-up Picture

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USER MANUAL rev1.0 In this Sub-Menu, you can define standby period of front panel. If front panel is not used during that period, the front panel display passes to standby mode. It is used to decrease the power consumption.

Illumination

Off : The display does not pass to standby mode. It stays bright continuously. 1-30 min : The standby period. After that period passes, the front panel fades. When the front panel is used, it brightens up automatically.

RL1 RL2 RL3 Relays RL4 RL5 RL6 RL7 Hour Date Clock time value is changed in a form of hour and minute sequentially. Date value is changed in a form of day, month, year and day of the week sequentially. Alarm is set in a form of status, day of the week, hour and minute sequentially. When the status is on, alarm becomes active. The guarantee period of the device is entered, changed or cancelled. The serial number of the device is entered. It is only entered during the production and test process by the authorised staff. Seven relays are programmed as a user relay. Please see the User Relays section.

Settings

Alarm

Guarantee

Serial Number

Table-5 Custom settings main menu CALIBRATIONS, SET VALUES and TEST SETTINGS Main Menus are not explained in this user manual. Since those menus can only be used by authorised technical personnel. Careless and unconscious changes that made by end users 26/62

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may cause harm to the UPS. If done so, in that case manufacturer does not take any responsibility.

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BASIC FEATURES
OPERATIONAL MODES
Normal Mode (On-line Mode) The rectifier and inverter stages run together. The load is fed with the inverters stable sinusoidal voltage. The inverter is fed with the DC voltage produced by the rectifier stage. Inverter and bypass voltages are synchronized. Output voltage is the same as the inverter voltage. The batteries are charged with charging voltage steadily. The mimic diagram of the mode is shown in figure below. In this mode LED bar lights in green continuously.

Figure-19 The mimic diagram of normal mode In case the following conditions occur, the UPS stops running in this mode. Mains voltage or frequency is out of limit Battery test Overheat or overload shutdown Any failure

Running by Battery Mode (Battery Operation) The rectifier stage does not run, inverter stage runs alone. The load is fed by inverters stable sinusoidal voltage. The inverter is fed by the batteries. Output voltage is the same as the inverter voltage. The batteries are in discharging state. The mimic diagram of the mode is shown in figure below. For a detailed explanation, please see the In Case Mains Fail section. In this mode LED bar lights in green winking.

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Figure-20 The mimic diagram of running by battery mode In case the following conditions occur, the UPS runs by battery (passes to Battery Operation). Mains voltage and/or frequency is out of limit Mains phase sequence fault Battery test Overcurrent rectifier

Stop Mode (Bypass Mode) Both the rectifier and inverter stages do not run. Load is fed with static bypass source through the static bypass line. Output voltage is the same as the bypass voltage. The batteries are not in charging or discharging state. The mimic diagram of the mode is shown in figure below. In this mode LED bar lights in red continuously.

Figure-21 The mimic diagram of stop mode In case the following conditions occur, the UPS passes to Stop Mode. After the UPS is turned on Cases of overheat shutdown, overload shutdown or overcurrent inverter Stopping the UPS manually by pressing EXT button Stopping the UPS by remote bypass switch While activating the manual bypass Any failures in rectifier and/or inverter stages

System Off Mode All power stages including the static bypass line do not run. There is no voltage at the output. The mimic diagram of the mode is shown in figure below. In this mode LED bar does not light.

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Figure-22 The mimic diagram of system off mode In case the following conditions occur, the UPS passes to System Off Mode. Stopping the UPS by EPO switch. Stopping the UPS through a computer. (Shutdown) During Stop Mode, bypass voltage or frequency is out of limit During Stop Mode, there is a static bypass switch failure During Stop Mode, shutdown due to overheat or overload In a parallel system, while the other units are in Normal Mode, the UPS is stopped

SIREN SYSTEM
UPS has an internal siren system that expresses failures, warnings and messages to user. Siren system becomes active in cases stated below. During the turn on procedure of UPS, steadily ( for a short moment) When pressed any buttons on keypad on the front panel, steadily ( for a short moment) During Battery Operation, periodically In case of overload, periodically In case of overheat, periodically In all failures, periodically

When the reason that makes the siren system active disappears, the system becomes inactive automatically. For instance when there is overload, the siren begins to sound. And when the overloading finishes, the siren system stops. In case of any failures, when the UPS is stopped by pressing EXT button, the siren system becomes inactive. Please push (press and leave) EXT button to make the siren system silent temporarily without stopping the UPS.

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MANUEL BYPASS OPERATIONS

Activating Manual Bypass For a safer manual bypass operation without dropping the load, perform the following steps. Press EXT button for a while. UPS passes to Stop Mode. The load is transferred to static bypass line without interrupting. Switch the output circuit breaker into MBYP position. With the siren sound, Maintenance Switch On warning is seen in both Alarm Information Window and Warnings Main Menu. Service message is seen in Output Menu of UPS Status Main Menu. The mimic diagram is seen as showed in figure below.

Figure-23 The mimic diagram of manual bypass operation Turn off the battery and the input circuit breakers. UPS will be turned off (completely shutdown) after a while. After switching the output circuit breaker into MBYP position, the load is fed without interrupting as long as the mains voltage exists. During manual bypass operation, there are still dangerous voltage at the terminals of input, battery and output terminals. Do not take out the protective cover of terminals. This operation should only be made by authorized personnel. Starting the UPS During Manual Bypass Operation While the manual bypass is active, the UPS can be started for testing. To do this, execute the steps stated below. Turn on the input circuit breaker. The UPS will pass to Stop Mode. Start the UPS. After the UPS passes to Normal Mode, turn on the battery circuit breaker. 31/62

ENPOWER33 C SERIES Deactivating Manual Bypass

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During manual bypass operation and the UPS is OFF, do not switch the output circuit breaker into UPS or OFF position. Otherwise your load will be dropped. For a safer transfer, execute the following steps stated below. Turn on the input circuit breaker. The UPS passes to Stop Mode. Switch the output circuit breaker into UPS position. Start the UPS. After the UPS passes to Normal Mode, turn on the battery circuit breaker.

IN CASE MAINS FAIL

In case mains fail, the battery bank begins to feed the load without interrupting. At that moment, the UPS; Passes to Running by Battery Mode (Battery Operation). The mimic diagram shows Running by Battery Mode. (Figure-20) Mains Out Of Limit message is seen on Alarm Information Window and Mains Failure message is seen on Warnings Main Menu. DISPLAYS/ Battery Menu is seen in Data Monitoring Window. The periodic siren begins to sound. The LED bar lights in green winkly. This period of winkling depends on the voltage level of the batteries. LED winkling period gets more frequent proportional with discharging the batteries.

After passing to Running by Battery Mode, the battery voltage begins to drop depending on the load and the capacity of the batteries. The battery voltage is compared with the reference values defined in SET VALUES/Battery Menu. According the result of this comparison, the periodic siren system changes as shown in table below. Battery Voltage Higher than Nominal Voltage Higher than Low Voltage Higher than Shutdown Voltage Lower than Shutdown Voltage Periodic Siren Twice in every four minutes Twice in every two minutes Three times in every ten seconds Four times in every five seconds Warning Message Mains Low Battery On Battery Low Battery Depleted

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During Running by Battery Mode, if the mains come back, the UPS passes to Normal Mode uninterruptingly. In case the batteries deplete completely, battery depleted warning is given and four minutes later both the rectifier and inverter stages are shut. Meanwhile no energy is transferred to the load. After depleting, if mains come back, the UPS is restarted and passes to Normal Mode. If you want the UPS to be started automatically when the mains come back after shutting entirely, do not turn off the any circuit breakers. Otherwise you will have to start it manually.

EMERGENCY POWER OFF (EPO)

The UPS can be turned off (completely shutdown) in emergency cases like fire, flood etc. When Emergency Power Off (EPO) is used, rectifier and inverter stages are shut and static bypass unit is stopped and the UPS passes to System Off Mode. Moreover Emergency Off is seen in Warnings Main Menu. Periodic siren system becomes active. After shutting down the unit by using EPO, there is still dangerous voltage at the input and battery terminals. Do not take out the protective cover of terminals. This operation should only be made by authorized personnel. EPO operation executed by means of a switch connected to 8 and 9. pins of CUSTOM CONTACTS (DSUB-9F) female socket on the communication unit. While the UPS is working, if external EPO switch is turned OFF, EPO is executed. To make EPO option active, please select on under TEST SETTINGS/ Hardware/ Emergency Power Off menu. After executing EPO, UPS can not be started. To do this, please turn off all the circuit breakers of the UPS and turn them on again. If EPO option not preferred, select off under TEST SETTINGS/ Hardware/ Emergency Power Off menu.

REMOTE START/STOP PROCEDURE (REMOTE BYPASS)

The UPS can be remotely stopped and started again by means of an external switch. Tips of the external swich must be connected 1 and 2. pins of CUSTOM CONTACTS (DSUB-9F) female socket on the communication unit. While the UPS is working, if external switch is turned OFF, it passes to Stop Mode. Both the rectifier and inverter stages are shut. Load is fed by bypass line. When the switch is turned ON, the UPS is restarted and after a while it passes to Normal Mode.

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To make the remote start/stop procedure option active, please select on in TEST SETTINGS/ Hardware/ UPS Shutdown.

RUNNING BY GENERATOR
When the UPS is fed by generator instead of mains, battery charge feature of UPS can be made passive to operate the generator more productive. To do this, a contact data from generator must be given to the UPS. The tips of that contact must be connected 3 and 4.pins of CUSTOM CONTACTS (DSUB-9F) female socket on the communication unit. When the generator begins to run, the UPS passes to Normal Mode but the batteries are not charged. Thus the generator is not overloaded. Furthermore, while passing from running by battery to Normal Mode, the genarator is loaded softly. The generator does not fall down because of loading. When the mains is back and running by generator stops, the batteries will be charged again. To make that option active, please select on in TEST SETTINGS/ Hardware/ Generator Active.

BATTERY TEST
The batteries can be tested in two different ways. Manual ve Periodical Test. Battery test can only be executed while the UPS in Normal Mode. Manual Test In this way, end users test the batteries manually whenever they want. Test procedure is explained in steps below. Access the CUSTOM SETTINGS/Battery/Test Time menu. Determine that time as minute. Factory default value is 1 minute. Access the DISPLAYS/Battery menu. By using Down Arrow button, enter Test Monitoring page.

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Test Time : It shows the date and time of the previous test. If any tests have not been made so far, this information is not seen. Test Result : It shows the result of the previous test. If any tests have not been made so far, no test warning is seen. If made and a problem about the batteries had been diagnosed, failure is seen. If made and there had been no problem, ok is seen. If test procedure had been cancelled, cancel warning is seen. Press ENTER button. The UPS passes to running by battery mode and it stays at this mode during the determined test period. Meanwhile running by battery mode figure is seen on the mimic diagram.

Figure-25 Appearance of test monitoring menu during battery test In this page, during the battery test, there exists information belongs to the present test. Here is the information that can be observed in that page: Test Time : It shows the time and date when the test has started.

Test Result : While on progress, since the result is not certain, xxx is seen. Test Monitoring : The battery test voltage and the remaining test time are seen here. During the battery test, if the battery voltage decreases under the reference battery test voltage, it is understood that there is a problem in batteries. When that time finishes and battery test stops, the UPS passes to Normal Mode again. During the battery test, if ENTER button is pressed, test is cancelled and the UPS passes to Normal Mode again.

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During the battery test, if any problems are determined, the UPS stops the test and passes to Normal Mode. Battery failure is notified by means of periodic siren. failure message is seen on the Test Result part of Test Monitoring page.

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In this way, batteries can be tested automatically at determined period intervals. In CUSTOM SETTINGS/Battery/Test Period menu, test period can be determined as time of days. Factory default value for test period is 7 days. If you do not want to use the periodical test, please select the off under CUSTOM SETTINGS/Battery/Test Period menu. Test procedure is the same as in the manual test.

OVERLOAD
If there is an overload case at the output of the UPS, the operation of the UPS changes as explained below. Overload is seen in both Alarm Information Window and Warnings Main Menu. Periodic siren system becomes active. It buzzes three times in every 5 seconds. Overload counter begins to run. This counter is situated on the third page of DISPLAYS/Output menu. Counting rate depends on the amount of load.

After the moment of overload, the load percentage is continuously compared to reference values determined in SET VALUES/Output menu. According to the result of that comparison, loading time changes as stated in table below.

Load percentage Higher than Nominal Current Higher than %110 Load Current Higher than %130 Load Current Higher than %150 Load Current

Overload Duration Steadily As %110 Load Time (Factory default value is 1 hour) As %130 Load Time (Factory default value is 10 minutes) As %150 Load Time (Factory default value is 1 minute)

Table-7 Loading duration according to the overload duration If the overload case is still going on at the end of the overload time, the UPS transfers the load to the static bypass line. Both the rectifier and inverter stages are shut. Overload Shutdown warning is seen in both Alarm Information Window and Warnings Main Menu. Its waited for approximately 4 minutes to allow the UPS to get cool. 37/62

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If the load percentage drops under nominal load value at the end of that time, the UPS restarts and passes to Normal Mode. If overload is going on, the UPS does not restart. If overload case stops before overload time expires, periodic siren system becomes silent. The value of overload counter begins to decrease. Overload warning disappears in the Alarm Information Window. It is recommended not to run the UPS at overload for the maximum lifespan of the UPS. In case of overload, decrease your load!

ECO-MOD OPERATION
In eco-mode, the load is fed by bypass source instead of inverter voltage. In this mode, both the rectifier and inverter stages run different from Stop Mode. Bypass voltage, its frequency and waveform are continuously observed. Inverter voltage is kept ready by synchronizing with bypass voltage. When the bypass voltage and/or frequency is beyond the defined limits or the waveform is corrupted, the load is automatically transferrred to the inverter line. When the bypass source comes back into the range of defined limits, the load is automatically transferrred to the static bypass line. In this mode, the batteries are continuously kept charged. When the mains fail, the rectifier stage is shut and the batteries begin to feed the inverter. The batteries pass to discharging state. When the mains come back, the rectifier stage is operated again and the batteries begin to be charged. The LED bar lights in red winkly. Activating Eco-Mod Stop the UPS and verify that it is in Stop Mode. Select the eco-mod under TEST SETTINGS/General/Operating Mode menu. Press EXT button on the front panel for a while. Wait for the recitifier and inverter stages to run. After they begin to run, Eco Mod warning is seen in Warnings Main Menu. From that moment Eco-Mod is active.

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Figure-26 Mimic diagram of eco-mod operation During Eco-Mod operation, if the UPS is stopped, Eco-Mod becomes passive temporarily. While it is passive, if bypass voltage fails, no energy is transferred to the load. To make Eco-Mod active again, please carry out the steps stated above. Deactivating Eco-Mod Press EXT button on the front panel for a while and verify that it is in Stop Mode. Select the normal under TEST SETTINGS/General/Operating Mode menu. Press EXT button on the front panel for a while again. Wait for the recitifier and inverter stages to run. After both of them begin to run, the UPS passes to Normal Mode.

PARALLEL OPERATION
Definition and Features ENPOWER33 C SERIES UPS with parallel option can be connected together parallel to feed a load system. Parallel configuration is a system, which ensures more sensitive and reliable operation of the UPS to continue feeding the load during electrical blackout. Because, in a parallel configuration even if one unit of the UPSs goes out of order, the other units still operate and thus ensure a continuous feeding of the load. At that moment it is not necessary to feed the load by bypass. Also if one of the units is taken out of circuit for service and maintenance, the other units are still able to feed the load alone. In this situation it is not required to transfer the load to bypass. This is why parallel configuration plays a key role for more secured operation. The failure probability in a parallel system is comparatively less than that of the single unit because of the under capacity operation. Thus it provides more reliable operation. In case all the units go out of order, the system switches the load to bypass automatically and when they return to normal condition they start operating automatically in parallel mode. In a parallel configuration, the units feed the total load together and share it equally. Thats to say, they equally distribute the necessary load current. There can also be a unit remains as stand-by. The stand-by unit is a passive one that begins to feed the load in case of failure one of the active units or in case of an increase in the total load. When the failured active unit is OK or the load is decreased, the stand-by unit is taken out of circuit automatically. This system is generally named as (N+1). N, the active units feeding the load together and +1, the unit remains stand-by. 39/62

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In C SERIES, a new control technology is used for paralleling that increases the reliability and flexibility. Installation The electrical connections must be done as stated in INSTALLATION section. Additionally please pay attention the following points. Locate the units closer to each other as much as possible. Connect the input/output cables of the units to the mains/load panels separately and make a common output bus for on that panel. Also take special care of the phase sequence while doing these connections. While connecting the output phase cables to the common output bus on the panel, pay attention to phase sequences. A load disconnector should be used between the common output bus and the load system on the load distribution panel. Use a separate battery cubicle for each unit. Do not use a common battery cubicle. Use a separate earth cable for each unit. The cooling system of the UPS room must be designed according to the total power of the parallel configuration.

Finally, connect the parallel cables provided with the UPS to the parallel DSUB-9M port of the communication unit of the UPS and tighten the screws. Settings Please carry out the following steps for each unit in the same way. Turn on the UPS as explained in Turning On The UPS section. Wait for the UPS to pass to Stop Mode. Access TEST SETTINGS/Parallel/Parallel Option menu and make it on. Access TEST SETTINGS/Parallel/Device Count menu and enter the count of the units connected in parallel. Access TEST SETTINGS/Inverter and verify the following parameters.

KPRO4: 040 KINT4: 010

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Please carry out the following steps for each unit depending on the UPS status in the parallel configuration. Access TEST SETTINGS/Parallel/Device Number menu and enter the number of the unit among the connected units in parallel. It must be different and consecutive for each unit. Access TEST SETTINGS/Parallel/Device Status menu, please choose Master-1 in one of the units. Choose Master-2 for the other units. If you would like to use a unit as a stand-by, in this unit, please access TEST SETTINGS/Parallel/Standby Feature and make it on. If there is no stand-by unit leave it as off.

Commissioning Please execute the following steps for each unit to start the parallel operation. Start the UPS by pressing EXT button. Wait for the rectifier and inverter stages to operate. After the UPS passes to Normal Mode, turn on the battery circuit breaker.

After all the units start, carry out the following points. Ensure that the load disconnector is OFF. Turn on the output circuit breaker to the UPS position to UPS of one of the units. In this case, the output voltage of the first unit will be seen/measured at the output terminals of the other units. In another unit, measure the voltage difference between the top and down probes of the output circuit breaker with the help of a digital multi-meter. If this value is lower than 10 V AC, turn on the output circuit breaker to the UPS position of that unit. Do the same for the rest of the units. After turning on all the output circuit breakers, turn on the load disconnector. At this point, the parallel system is ready for operation.

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PROGRAMMABLE RELAY UNIT

Definition and Features This unit consists of 7 relays that notify the status signals of the UPS to the end user. Each relay can be programmed by the end user freely. A status can be chosen on the front panel for each relay that makes it active. When the chosen status occurs, relay becomes active and contacts change position. Maxium 220V/1A AC or 30V/3A can be applied to the contacts of the relays It can be reached to the voltage free contacts of the relays through the RELAY OUTPUTS (DSUB-25F) female socket on the communication unit. Positions of the contacts in the socket are given in Table-8 below. Contact \ Relay NO (normally open) NC (normally closed) COM (common) RL1 1 14 2 RL2 15 3 16 RL3 4 17 5 RL4 18 6 19 RL5 7 20 8 RL6 21 9 22 RL7 10 23 11

Table-8 Positions of the contacts in the socket Programming Access CUSTOM SETTINGS/Relays menu. In this menu, there are 7 sub menus for relays as RL1, RL2, RL3, RL4, RL5, RL6 and RL7. Select the relay that you want to program by using keypad. Select one of the options (status) stated in table below. Save it by pressing ENTER button.

Status normal operation bypass operation Battery operation standby mode mains out of limit bypass out of limit

Relay RL1 RL2 -

Explanation UPS is in Normal Mode UPS is in Stop Mode UPS is in Battery Operation Mode Working stand-by in parallel system Mains voltage is out of limit Bypass voltage is out of limit 42/62

ENPOWER33 C SERIES output out of limit battery low battery fault overload overheat fan failure fuse failure general failure RL3 RL4 RL5 RL6 RL7

USER MANUAL rev1.0 Output voltage is out of limit The batteries are about to deplete A fault is determined in batteries There is an overload case There is an overheat case There is at least one faulty fan There is at least one faulty fast fuse There is a general failure in the system

Table-9 List of status

REMOTE MONITORING PANEL

This panel is used for monitoring the UPS remotely. It is an optional hardware and it is not given with the UPS standardly. It shows the operational status of the UPS, voltage, current, load and frequency. Here is the basic features of the panel. Pin 1 2 Signal B A Explanation Receive Signals

3 Z Transmit Signals It is only for monitoring. No control ability. 4 Y It uses the RS485 communication 5 GND Signal Ground protocol. A number of panels (max 32 pieces) can be connected in Table-10 Inner structure of the parallel. Thus monitoring of the remote monitoring panel UPS can be provided in different places. Panel can be located 1000 m far away from the UPS.

Remote monitoring panel is connected to the UPS by means of a CAT-5 cable. The cable must be put on the REMOTE (DSUB-9F) female socket on the communication unit. To active the remote monitoring panel, please select the choice on in the TEST SETTINGS/Communication/Remote Monitoring menu.

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Figure-27 Front appearance of the remote monitoring panel For more detailed information, please see the User Manual of Remote Monitoring Panel.

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COMMUNICATION
ENPOWER33 C SERIES UPS support the following communication protocols. Standard RS232 RS422 / RS485 MOD BUS (RTU) JBUS (RTU) CAN BUS Optional SNMP USB GPRS SMS For the connection of communication, it can only be used one of the three sockets situated on the communication unit at the same time. These sockets are shown in bold on the Figure-28.

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RS232
It is used to communicate the UPS with a computer that is located near to the UPS (max 20 m) upon through the RS232 protocol. For connection, RS232 socket is used. To active that feature, please select the choice rs232 in the TESTSETTINGS / Communication / Hardware Protocol. Communication speed can be chosen in TEST SETTINGS/ Communication/ Baudrate menu. C SERIES UPS provides advanced options for monitoring upon through the RS232 protocol. By this way, the status of the UPS can be monitored synchronously. It is possible to see the parameters of the UPS and status changes. Pin 1 2 3 5 6 8 9 Signal DCD TX RX GND DSR RTS RI Explanation Data Carrier Detect Transmit Data Receive Data Signal Ground Data Set Ready Request to Send Ring Indicator structure of the

Table-11 Inner RS232 socket

RS232 softwares, due the auxiliary program modules, allow to the network users to get information about the UPS synchronously. Moreover, computers in network can be shutdown safely in the system. These softwares are developed to be able to run in a number of operating systems. Information about the softwares are given below. It runs in Windows, Unix and Macintosh operating systems. It uses direct cable connection or RS232 ports. It monitors and saves the status changes of the UPS. It gives the status information of the UPS to the network users. It sends e-mails the status information of the UPS to the required addresses. When needed, it closes the open programs and shuts down the computer. It saves the data measured by the UPS.

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RS485
RS232 standard is desinged to be effective in short distances. In case it is exceeded the limits of distances, RS485 protocol can be used to get the facilities of RS232 softwares. Thus the same softwares can be used in long distances with the same efficiency. RS485 communication is a kind of signal converting process. So a converter is needed at the side of the computer to make the signals suitable for the computer. This converter (RS485 adapter) is presented optionally with C SERIES UPS and it supports a number of industrial standards. Pin 1 2 3 4 5 Signal B A Z Y GND Signal Ground structure of the Transmit Signals Explanation Receive Signals

Table-12 Inner RS485 socket

RS485 socket situated on the communication unit is used for connection. To active that feature, please select the choice rs485 in the TEST SETTINGS/Communication/Hardware Protocol menu. Communication speed can be chosen in TESTSETTINGS/Communication/Baudrate menu.

MODBUS
It is a standard communication protocol that allows the UPS to transfer data to industrial systems such as PLC. It provides mutual data flowing in these systems. To activate that feature, please carry out the following steps. Please choose rs485 under TEST SETTINGS/ Communication/ Hardware Protocol menu. Please choose modbus (rtu) under TEST SETTINGS/ Communication/ Software Protocol menu. Please enter an address between 1-255 under TEST SETTINGS/ Communication/ Modbus Address menu. The defined address mustnt be assigned to the bit which exists on modbus network. If needed, you can change the number of stop bits under TEST SETTINGS/ Communication/ Stop Bit. If needed, you can change the type of parity under TEST SETTINGS/ Communication/ Parity. If needed, you can change the baudrate under TEST SETTINGS/ Communication/ Baudrate. Please use RS485 socket for the connection. 47/62

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SNMP (SIMPLE NETWORK MANAGEMENT PROTOCOL)

Definition and Features In modern era, a widely used protocol SNMP is used in order to monitor and control more than one UPS (at the same time) connected to a large-scale network environment, from a center. To that purpose, each of the UPS connected to the network should be accompanied by an SNMP adapter and then be connected to the network. SNMP adapter ensures control of a UPS installed in a different area just as easy as monitoring a UPS that is connected to LAN (Local Area Network). The UPSs installed through SNMP adapter are given one IP address each and in this way they are connected to the center. As a result, all the information of the UPSs regarding their operational status can be known from the center. The system provides: Monitoring of UPS operational status on computer screen. Easier modification of certain parameters of the devices from computer screen. While the device is running by batteries, the battery information is continuously obtained and thus it provides safety operation. Easy monitoring of the input, output and battery status information of the device from the computer screen. The failure conditions of the device can be learnt from any computer connected to the network and thus provide an opportunity to take care on time. More than one UPS connected in a network environment can be monitored just from one computer of the network.

Figure-29 Connection of a UPS to the network through SNMP adaptor

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ENPOWER33 C SERIES Making Connections

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In order to connect the UPS to a network environment at first an SNMP adaptor is needed. For this reason you have to obtain an SNMP adaptor packet. It is put on the communication unit as a internal card. So this connection must be done by a qualified and authorized technical personnel.

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SERVICE AND MAINTENANCE

Since only the professional, qualified and authorized technical personnel are allowed to deal this UPS system and as the user has agreed to ensure this condition, the UPS producer will not take any responsibility in case any fatality occurs due to wrong handling of the device by the user. In order to avoid any fatality, only the qualified and professional persons are allowed to deal with any tasks related to the dangerous parts of the device. Most of the information (except Start / Stop operation and such) in this user manual is written for those who have technical educational background. Only those who are expert and knowledgeable about the system and all the parts inside it, are authorized to deal with it. They are allowed to open the case of the UPS to maintain or for repairing or to do the tasks of these sorts. Only experienced and specialist persons in this field are supposed to be involved in fault detection and trouble-shooting. The experts are those who do not need a detailed analysis of the problems. All these warnings, rules and regulations are only to protect the user against any sort of fatalities. This system is designed under the supervision of experienced and professional personnel ensuring the laws regarding security, management and service to yield a safe, reliable and well running device. Necessary measures are taken at all the connection points, which might be dangerous to life. Following the technical data provided in the design can ensure the longer life of the device. When the case of the UPS is kept open, there remains a probability to touch the high voltage carrying points accidentally. Consequently, in this condition, the personnel dealing with it should be concerned and should not touch the points with bare-hand. So, when the UPS runs, the enclosures should be kept closed.

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PERIODICAL SERVICE
C SERIES UPS is designed in such a way that a little maintenance is necessary. In order to guarantee healthy condition of UPS system for a long time the following cares should be taken. At first the UPS should be shutdown and then all the voltage connections (at input and output) should be disconnected from the UPS by turning off the circuit breakers. Then wait for at least 5 minutes before any other tasks (so that the capacitors are discharged by this period of time). Clean the case of the UPS with a piece of wet cloth in every two months. Clean the dust deposited on the front panel with a piece of cotton cloth in every three months. It is recommended to replace the display illumination unit in every three years. The fans should be checked and cleaned once in every three months. Lifespans of the fans depend on the ambient temperature and the usage method. It is recommended to replace the fans in every four years. It is recommended to replace the AC and DC capacitors in the system in every five years. Lifespans of the batteries depend on the ambient temperature, number of charging-discharging process and the amount of deep discharging. It is recommended to replace the batteries in every five years maximumly.

FAULT
Since there are fatal (dangerous) parts inside the unit, only the authorized, trained and qualified technicians are allowed to provide services to the UPS.

BEFORE CALLING THE TECHNICAL SERVICE

Before you call the technical service please be sure to check the following. Read the user manual thoroughly. Check whether the input, output and battery circuit breaker connections of the UPS are well connected or not. In case any fault occurres, shutdown the UPS and then start it again. Define the problems exactly.

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TROUBLESHOOTING
The following information is for frequently met problems. It is aimed to make the troubleshooting easier with such information. For more details, please see the Service Manual. Front Panel does not open at all Possible Reason Input circuit breaker is off or faulty. Battery circuit breaker is off or battery fuses put out. LCD failure. Mains cut-off. Internal failure. Action Check the circuit breaker. Check the circuit breaker / fuses. Change if necessary. Turn off the UPS and on it again. Call on an electrician to check the mains voltage and related surroundings. Call on the service. Over Heat Shutdown warning seen on front panel Possible Reason Action

Ventilation holes might have been Check out all the ventilation holes. If needed, clean closed. the dusts deposited at the ventilation holes. The room temperature where the UPS had been placed is beyond the temperature range mentioned in the technical properties section. Choose a more suitable place or install required ventilation to keep the temperature in the range.

Ambient temperature is not suitable.

The problem might be with the Call on the service. temperature sensing components. Fans, which mounted to heatsink, Call on the service. may be corrupted. Internal failure. Call on the service.

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The UPS is in Normal Mode but there is no output Possible Reason The output circuit breaker might be off or faulty. Fuses placed in the inverter unit might put out. The output contactor might fail to be energized or broken down. Internal failure. Action Check the circuit breaker. Check the fuses and change if necessary. Call on the service. Call on the service. Autonomy time is shorter than the stated one Possible Reason Batteries are not fully charged. Ambient temperature is not suitable. Some batteries may break down. Lifespan of batteries is finished Action Charge the batteries at least 10 hours then check again. Check the ambient temperature. Call on the service. Call on the service.

There may be a problem in charging Call on the service. unit. The batteries appropriately. are not selected Call on the service.

Commucation Failure between the computer and the UPS Possible Reason Action

There is no earth connection of the Check the earth connection. UPS. Different kind of communication Check the cable cable is used or the cable is broken communication cable. down. and use the stated

The distance between the UPS and User a shorter cable or select a different the computer is too long (for RS232 communication protocol. communication). There is electrical noise. Pass the cable through a more convenient place. 54/62

ENPOWER33 C SERIES Software problem.

USER MANUAL rev1.0 Check the configuration of the software.

Bypass CPU Fault, Rectifier CPU Fault or Inverter CPU Fault Possible Reason Possible Reason

An overheat may occur inside of the An overheat may occur inside of the UPS. UPS. Internal failure. Internal failure.

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TECHNICAL PROPERTIES
POWER - KVA UPS topology Efficiency (AC AC) % Heat dissipation at nominal load Watt Calori BTU Required air flow rate mt/h UPS ambient temperature- C UPS storage temperature- C Relative humidity % Cooling type Noise level (according to EN 50091) Protection type Case color Installation Dimension (mm), without palette Static weight (Kg), without battery Input-output cable connection Transportation User dry-contacts Communication Parallel property 900 750 3000 700 1330 1150 4500 700 GENERAL PROPERTIES 10 15 20 30 40

On-line Double Conversion, transformerless > 92

1770 1500 6000 850 (0) / (+45) (-25) / (+75)

2660 2280 9000

1100

3200 2750 11000

1450

90 Forced fanning < 65 IP 23 RAL 7035 20 cm distant from walls (Width x Depth x Height) 480 x 850 x 1075 480 x 900 x 1075 160 165 170 190 220

At the bottom to the terminals Suitable to lift and carry with forklift Standard 7 pcs voltage free dry contacts RS232 / RS485 / SNMP / MODEM / MODBUS / CAN BUS / GPRS / SMS support / Remote monitoring Optional

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RECTIFIER
POWER - KVA Topology Nominal input voltage Vac Input voltage range Nominal input frequency Hz Input frequency range Maximum input current (At nominal input voltage) Amper Input current harmonic (THD) Input power factor DC output voltage stability DC output voltage ripple Maximum charging current (At nominal load) Amper Input protection 10 15 20 30 40 Vector controlled IGBT technology 220/380, 230/400 25% 50 / 60 10% 15 22 30 < %5 > 0.99 1% 1% 1.2 2.0 2.5 Fast fuse 3.5 4.5 45 60

BATTERY
POWER - KVA Standard battery type Battery ambient temperature - C Battery storage temperature - C Battery storage period (At +25C) Numbers of cells Floating voltage (At +25C) V DC Minimum discharge voltage V DC Battery protection Battery test property 10 15 20 30 Dry, maintenance free (0) / (+25) (-10) / (+60) 3 Months 384 864 665 Fast fuse Manual and periodical (adjustible) 40

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USER MANUAL rev1.0

INVERTER
POWER KVA Topology Nominal output voltage -Vac Output Voltage Stability Static balanced load %50 unbalanced load %100 unbalanced load Dynamic %50 load trans. %100 load trans. Recovery time Output harmonic distortion At linear load At non-linear load Phase angle At balanced load At 100% unbalanced load Output frequency Hz Output frequncy regulation Mains synchronization Original synchronization Nominal output power kVA kW Output power factor Overload capacity %110 load %130 load %150 load Short circuit protection Crest factor 1 hour 10 minutes 1 minute Electronic short circuit protection 3:1 10 8 15 12 20 16 0,8 30 24 40 32 1%, 5% (optional) 0.05% 120 1% 120 2% 50 or 60 < 2% < 5% 1% 2% 2% 2% 3% < 2 ms 10 15 20 30 40 Vector controlled IGBT technology 220/380, 230/400 (optional)

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ENPOWER33 C SERIES

USER MANUAL rev1.0

BYPASS
POWER - KVA Nominal voltage - Vac Voltage range Nominal frequency - Hz Frequency range Overload capacity %150 load %200 load Manual bypass Continuous 1 minute Standard 10 15 20 220/380,230/400 %15 50 / 60 %10 30 40

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AUTHORISED TECHNICAL SERVICE