PRODUMA Produma Questions for analysis and discussion: JOAN -2. Company Profile 7.

What layout innovation can you proposed for Sensible and Basic Trading? ANJOY -1. Mission and Vision 8. What are strategies that Sensible and Basic Trading needs to improve its service/product quality? ARIANNE -5. What is the strategic importance of layout design for Sensible and Basic Trading? 11. How can you apply Kaizen (if there's no to imrpoved) at Sensible and Basic Trading? IRENE -9. Sensible and Basic Trading SWOT Analysis 6. What are the two major trends influencing office layout? KRISTEN -4. How could layout design affect operating efficiency of Sensible and Basic Trading? 3. Service/Product Definition 10. What is the business doing at present to alleviate or solve the issue (with regards to business operation like wrong delivery of materials)? MINIMUM REPORTS DIVISION IRENE -- executive summary and recommendation KRISTEN -- introduction JOAN -- objectives and scope ARIANNE -- analysis and discussion / methods and approach ANJOY -- findings and conclusion ____
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o yan,, binigay ko na yong isang madali kay joan.. para fair. Kung nahihirapan kau sa pag sagot... pwde nyo rin namang baguhin (dagdagan) o irevise as long as align sa tools natin na lay-out at kaizen...
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Guys and deadline nto sa monday na sana.. :)) salamat.

IRENE >>>1. What are the determinants of Service Quality for Sensible and Basic Trading? ANJOY>>>2. Why is Six Sigma considered a powerful strategy? If you could apply this to Sensible and Basic Trading how could this strategy help the business? JOAN>>3. What key questions should you consider if your organization is ready for and can benefit from Six Sigma? KRISTEN >>>4. How do you measure service quality of your company? ARIANNE >>>10. How do you handle customer concerns regarding the quality of your service?

QUALITY Guys ito yong division ng sa quality project natin.

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INPUT AND OBSERVATION (BY GROUP, AREAS AND TQM METHOD) IRENE, SHANE AND KRISTEN >> Top Management, Business goals and Mission >> Plan , do, check and act ARIANNE, JOAN AND ANJOY >>Operation Management and production area >> Juran, Deming and Crosby Teaching in TQM ALFRED, RUSSEL, DENISSA AND MARTI >> Employee Satisfaction/Compensation and Environment indoor quality >> Steps in good house keeping MAU, FELICE AND ANDREW >> Customer Service and Satisfaction >> Customer Value Strategy ______________________________________________ QUESTIONS DIVISION PER GROUP ARIANNE, JOAN AND ANJOY 1. How frequent do you evaluate and monitor total quality of production? 4. Do you have a particular department that handles quality control of the company? 11. Do you have written policies or procedures/ standard regarding production? IRENE, SHANE AND KRISTEN 5. What is the organizational structure of the branch? 2. How do you do inventory? 6. How ofter do you conduct meetings with the senior management to discuss about the products findings and review? 8. What is your company's mission and vision? ALFRED, RUSSEL, RINO AND DENISSA 7. How do you encourage your employees to follow internal policies of your company? 3. Do you have an in house quality control program? 9. How long has you been practicing your quality management style? 12. How happy and contented are your employees regarding their salaries/compensation and benefits? MAU, FELICE AND ANDREW 10. How do you handle customer complaint and concerns? 13. How do you measure customer satisfaction regarding your product/service? 14. Do you have present/future plan on how to improve your customer service strategy? Ang dati tlga by pair lang yan kaso dahil nga sa na move na yong mga sumama ng Itour isinama ko na para sa observation... Ok na ba? if my suggestions message n lang dito.
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ERPSYS1

Topic: Sales A/R Credit Memo Research: 1. What's the purpose of the feature? 2. When is the feature used? 3. Simulate a scenario. 4. What type of business is the feature best used? Application: 1. Problems of the company. 2. Solutions needed (Sales A/R Credit Memo) 3. Simulate a scenario.