Endress+Hauser Academy

Customer Seminar for Mining, Metal and Cement Industry

25 - 28 March 2013 Technical program Social program Organizational information

Endress+Hauser Academy

Klaus Endress, CEO of the Endress+Hauser Group

Company profile Swiss-based family company, founded in 1953 9,414 employees (late 2011) Net sales in 2011: 1.525 billion euros Company structure 94 companies in 43 countries Production facilities in Switzerland, Germany, France, United Kingdom, Italy, Czech Republic, China, Japan, India, South Africa and the USA Holding company in Reinach, Switzerland Areas of activity Level, flow, pressure and temperature measurement technology, liquid analysis and measurement recording Automation solutions Services Net sales by region (2011)

A strong partner worldwide

Endress+Hauser supports customers around the globe with a wide range of instruments, services and automation solutions for industrial process engineering. The Swiss family-owned enterprise has consistently aligned itself to the needs of markets and customers for more than 55 years. A flexible structure and lean organization characterize the Endress+Hauser Group. Production centers combine research, development and production in their respective business sectors and a closely knit network of company-owned sales centers and representatives ensures worldwide distribution and service. Endress+Hauser supports its customers as a competent partner in the realization of instrumentation and automation projects and the optimization of their process engineering operations. Our products set the standard in terms of quality, availability and technology. The focus is on reliability, economic efficiency, safety and environmental protection. The balance sheet of Endress+Hauser demonstrates sound handling of earnings. For CEO Klaus Endress: Profit is not the goal but the result of good economic activities. The strategy of the Group focuses on sustained growth by its own strength. The basis for this endeavor is a sound equity ratio of more than 60 percent. Profits are predominantly returned to the Group this also ensures success and independence. Endress+Hauser was founded by the Swiss Georg H. Endress and the German Ludwig Hauser as a sales office for level instruments in Lrrach, Southern Germany, in 1953. Over the years, the company thrived and is now a global enterprise since 1975 wholly owned by the Endress family. In 1995, Klaus Endress assumed the leadership of the company from his father. Up to his death at the end of 2008, the company founder was involved in the successful development of Endress+Hauser as a member of the Supervisory Board. We are pleased to welcome you at Endress+Hauser. It is our desire to provide you an inside view of our company, our production sites, calibrating and quality procedures. Endress+Hauser AG

America 18.5 % AsiaPacic 23.1 %

Africa/ Middle East 3.8 %

Europe 54.6 %

Customer Seminar for Mining, Metal and Cement Industry

Our location during the week

Endress+Hauser Headquarters in Reinach, Switzerland

Product Center Maulburg Germany Level, Pressure, Tank Gauging, R&D, Production and Calibration

Product Center Flowtec Switzerland Flow Measurement Headquarters R&D, Production and Calibration

Product Center Cernay France Flow Production and Calibration

Your contact persons during the week

Andrew Reese Global Industry Manager Primaries

Knut Neugebauer Internal Sales Supporter

Sandra Bucher Event Manager

Endress+Hauser Academy

Program Program Endress+Hauser Instruments International AG Program

Occasion Occasion Date Date Language Language Place Place

Endress+Hauser Instruments International AG

Customer Seminar Mining, Metal and Cement Industry Customer Seminar Mining, Metal and Cement Industry 25 - 28 March 2013 25 - 28 March 2013 English English Endress+Hauser Headquarters, Sternenhof, Reinach, Switzerland Product Center Flowtec, Reinach, Switzerland Endress+Hauser Headquarters, Sternenhof, Reinach, Switzerland Product Center Flowtec, Cernay, France Product Center Flowtec, Reinach, Switzerland Product Center Maulburg, Germany Product Center Flowtec, Cernay, France Product Center Maulburg, Germany Hotel Stcki Badenstrasse 1 Hotel Stcki Basel, Switzerland Badenstrasse 1 http://www.welcomegroup.ch/de/stuecki/ Basel, Switzerland http://www.welcomegroup.ch/de/stuecki/ Check in: 24 March 2013 Check in: 29 March 2013 Check out:24 March 2013 Check out: 29 March 2013 Bus Will mobile: +49 176 111 78 633 Bus Haydar phone: +49 76 217 24 24 mobile: +49 176 111 78 633 Taxi Will Taxi Haydar phone: +49 76 217 24 24 Andrew Reese Andrew Reese Knut Neugebauer Knut Neugebauer Sandra Bucher Sandra Bucher mobile: +41 76 553 89 44 mobile: +41 76 553 89 89 mobile: + 41 76 553 89 44 mobile: + 41 76 553 89 89 mobile: +41 76 552 15 59 mobile: +41 76 552 15 59

Hotel Hotel

Transfers Transfers Contact Persons at Contact Persons Endress+Hauser at Endress+Hauser

Sunday, 24 March 2013 Sunday, 24 March 2013 Time Time

Sunday, 24 March 2013

Program Program Individual arrival of participants Individual arrival of participants

Speaker/Escort Speaker/Escort

Location Location

19h00 19h00

Welcome Welcome at the hotel Stcki reception at the hotel Stcki reception afterwards afterwards Welcome Dinner Welcome Dinner

Hotel reception Hotel reception ground floor ground floor Hotel Restaurant st Hotel Restaurant 1st floor 1 floor

27.11.2012 27.11.2012

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Customer Seminar for Mining, Metal and Cement Industry

Monday, 25 March 2013

Monday, 25 March 2013 Time 08h30 Program Speaker/Escort Location Transfer to Endress+Hauser Headquarters Andrew Reese Knut Neugebauer Reinach, Switzerland Meeting point: hotel lobby Time: 08h20 Welcome at Endress+Hauser Andrew Reese Global Industry Manager, Primaries Sandra Bucher Event Manager Endress+Hauser Sternenhof Auditorium

09h00 09h30

Organizational Topics

09h30 10h30

The Endress+Hauser Group in the Mining, Metal and Cement Industries

Jens Hundrieser Global Industry Manager

(MP)

Endress+Hauser Sternenhof Auditorium

10h30 11h00

Coffee break

Endress+Hauser Sternenhof Atrium All Endress+Hauser Sternenhof Auditorium

11h00 11h30 11h30 12h30

Introduction of participants

Oliver Seifert Energy Management Solutions Day International Gas & How Endress+Hausers Products and Services exceed the demands of your plants Energy Manager Energy expectations

12h30 13h15

Lunch

Endress+Hauser Sternenhof Atrium

27.11.2012

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Endress+Hauser Academy

Monday, 25 March 2013

13h15-14h00 Introduction to Application Training Center Holger Knau Head Training Endress+Hauser Product Center Application Center Process Solutions Application Training Center Holger Knau Head Training Application Center Joachim Lauer Marketing Manager Endress+Hauser Sternenhof Auditorium Application Training Center

14h00-15h30

Guided Tour through System World Field Bus Test Facility + Laboratory

Endress+Hauser System World Endress+Hauser Sternenhof Auditorium

15h30-16h00

Coffee break

16h00-17h00

Wireless Solutions The newest developments on the market

Jrgen Ganzmann Marketing Manager

Endress+Hauser Sternenhof Auditorium

17h00

Transfer back to the hotel Stcki

Andrew Reese Knut Neugebauer

18h00

Transfer to Sport Center Impulsiv Meeting point: hotel lobby Time: 17h50

Andrew Reese Knut Neugebauer

18h30 20h30

Bowling & Skittles Sport Center Impulsiv Beim Haagensteg 5 79541 Lrrach, Germany phone: +49 7621 954 11 35 Dinner at Restaurant Impulsiv Beim Haagensteg 5 79541 Lrrach, Germany phone: +49 7621 954 11 35 Transfer to hotel Stcki Andrew Reese Knut Neugebauer

afterwards

22h00 22h30

27.11.2012

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Customer Seminar for Mining, Metal and Cement Industry

Tuesday, 26 March 2013 Time 08h30 Program

Tuesday, 26 March 2013

Speaker/Escort Andrew Reese Knut Neugebauer Location

Transfer to Endress+Hauser Headquarters Reinach, Switzerland Meeting point: hotel lobby Time: 08h20 Flow Measurement Flow measurement of slurries Effective Gas measurement Fuel measurement systems Coffee break

09h00 10h30

Romeo Rocchetti Application Consultant

Endress+Hauser Sternenhof Auditorium

10h30 11h00

11h00 12h00

The Endress+Hauser Culture and its Value for our Customers

Michael Ziesemer COO of Endress+Hauser Group Photographer

Endress+Hauser Sternenhof Auditorium

12h00

Group Picture with the COO

Endress+Hauser Sternenhof Atrium Endress+Hauser Sternenhof Atrium

12h00 13h00

Lunch

13h00 14h00

Transfer to Product Center Flowtec Cernay, France

Andrew Reese Knut Neugebauer

14h00 15h30

Factory Tour at the Magnetic Flowmeter Product Center Flowtec Cernay, France

Winfried Amann Customer Training Manager

Endress+Hauser Product Center Cernay, France

15h30 16h00

Coffee break

Endress+Hauser Cernay, France Andrew Reese Knut Neugebauer

16h00 17h00

Transfer to Freiburg in Germany

27.11.2012

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Endress+Hauser Academy

Tuesday, 26 March 2013

17h00 19h00 19h00 22h00

Shopping in Freiburg Dinner at Restaurant Martins Bru Kaiser-Joseph-Strae 237, 79098 Freiburg Freiburgs famous bar and in house brewery Transfer to hotel Stcki Andrew Reese Knut Neugebauer

22h00 23h00

Customer Seminar for Mining, Metal and Cement Industry

Wednesday, 27 March 2013

Wednesday, 27 March 2013 Time 08h30 Program Transfer to Endress+Hauser Product Center Maulburg, Germany Meeting point: hotel lobby Time: 08h20 Speaker/Escort Andrew Reese Knut Neugebauer Location

09h00 09h30

Welcome and Introduction Product Center Maulburg, Germany

Ullrich Schinle Marketing Director

Endress+Hauser Maulburg

09h30 11h00

Level Measurement Radar Evolution Series Product selection in mining, metals & cement applications Coffee break

Andrew Reese Marketing Manager

Endress+Hauser Maulburg Auditorium Endress+Hauser Maulburg

11h00 11h30

11h30 12h30

Pressure Measurement Secrets of the Ceraphire measuring system

Matthias Schuetzeberg Marketing Manager Tanja Rtzel Product Manager

Endress+Hauser Maulburg

12h30 13h15 Radiometric Measurement Systems

Safety Products for mining, metals & cement applications Gamma Modulator Level-, Density- & Interface Applications

Endress+Hauser Maulburg

13h15-14h00

Lunch

Endress+Hauser Maulburg Restaurant

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Endress+Hauser Academy

Wednesday, 27 March 2013

14h00 16h00 Factory Tour at Product Center Maulburg
Mechanical Production CNC Machining, Quality Inspections Pressure Transmitter Production Ceramic Cell and Diaphragm Seal Transmitters Differential Pressure Transmitters Level Transmitter Production Tests in Production (Leakage test, X-ray Inspection, Pressure Test, Dye Penetration Test) Final Assembly of Level Transmitters Packaging and Dispatching Test Center EMC Laboratory Field Application and Safety Tests Calibration Rig for Radar Custody Transfer (PTB, NMI) Free Space, Stilling Wells, Guided Radar Electronics Production Assembly, Functional Tests, Insert Production

Roman Maurer Head Customer Care

Endress+Hauser Product Center Maulburg

16h00 16h15

Coffee break

Endress+Hauser Maulburg

16h15 16h15 18h30

Transfer to the Lake Titisee in the Black Forest Sightseeing & Shopping at Lake Titisee Home of the German cuckoo clock Transfer to the Restaurant Dinner at Restaurant Thoma Scheune Bruderhalde 37, Hinterzarten, Germany Phone: +49 7652 6115 th 16 century Black Forest Log Cabin Transfer back to the hotel Andrew Reese Knut Neugebauer Andrew Reese Knut Neugebauer

18h30 19h00 19h00 21h30

21h30 22h30

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Customer Seminar for Mining, Metal and Cement Industry

11

Black Forest, Germany

The Black Forest covers a triangular section southwestern Germany, roughly 145 km (90 miles) long and 40 km (25 miles) wide. The Feldberg as highest mountain reaches about 1493 m (5000 feet) - excellent for skiing in winter and hiking or mountain climbing in summer. The name Black Forest (Schwarzwald) is a little misleading, as the forest is neither darker nor blacker than anywhere else. In fact, the whole area receives considerably more sunshine than the overall average for the rest of Germany. It is a bright, open land of tree-covered mountains, intermittent pine and birch forests and mountains alive with fairytale villages. There is hardly a section of the Black Forest that is lacking in beauty and charm. Weathered great farmhouses dress the landscape.

Endress+Hauser customers in front of the Restaurant

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Endress+Hauser Academy

Freiburg, Germany
Welcome to Freiburg, sunny capital of the Black Forest, close to the French and Swiss borders. Freiburg is located in southwest Germany, between the Black Forest and the Rhine valley. For centuries it has been attracting people from near and far. Many have come to Freiburg and many have stayed. Today, Freiburg is one of the few German cities where both the population and the economy are growing. The large number of start-up companies in recent years has helped to make Freiburg the environmental capital of Germany. Today, the city of Freiburg has around 200,000 inhabitants, among them 30,000 students at the university, polytechnical colleges and the teaching college. Many research institutions also benefit from the proximity of the university. Typical: Freiburgs Bchle, little streams running through gullies, are one of the historic old towns trademarks. They are thought to have been originally designed to supply the city with water, and for sewage. Today, the streams create a pleasant atmosphere and in the summer entice people of all ages to have a bit of fun. But beware - the legend goes that those who accidentally step into one of the little streams will end up marrying a Freiburger.

Customer Seminar for Mining, Metal and Cement Industry

13

Thursday, 28 March 2013

Thursday, 28 March 2013 Time 08h30 09h00 Program Transfer to Endress+Hauser Headquarters Reinach, Switzerland Meeting point: hotel lobby Time: 08h20 Analytical Measurement Liquid analysis products for environmental solutions Discover why Memosens is the new world standard Speaker/Escort Andrew Reese Knut Neugebauer Location

09h00 10h30

Emily Serrano Marketing Manager Aleksey Zhidkov Area Manager

Endress+Hauser Sternenhof Auditorium

10h30 11h00

Coffee break

Endress+Hauser Sternenhof Atrium Endress+Hauser Sternenhof Auditorium

11h00 12h00

Jrg Muser Temperature Engineering Find out how to increase the lifetime of your Application Consultant sensors dramatically by installing the new range of special thermocouple alloys in your kilns, smelters and furnaces.

12h00 13h00

Lunch

Endress+Hauser Sternenhof Atrium Winfried Amann Customer Training Manager Endress+Hauser Sternenhof Auditorium Product Centre Flowtec, Reinach

13h00 13h30

Welcome and Introduction to Product Center Flowtec

13h30 15h30

Winfried Amann Factory Tour of Product Center Flowtec Customer Training Reinach, Switzerland Manager Production of Coriolis mass flow meters Vortex shedding meters Ultrasonic flow Accredited gravimetric liquid flow meter calibration rig Accredited gas flow meter calibration rig Conclusion & Wrap up Certificates of participation - Handout DVD - Certificate - Feedback Andrew Reese Knut Neugebauer

15h30-16h30

Endress+Hauser Sternenhof Auditorium

27.11.2012

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Endress+Hauser Academy

Thursday, 28 March 2013

16h30 Transfer to hotel Stcki Andrew Reese Knut Neugebauer Andrew Reese Knut Neugebauer Andrew Reese Knut Neugebauer Andrew Reese Knut Neugebauer

17h30 18h00

Transfer to Basel City

18h00 19h00

Guided Sightseeing Tour Historical City, Basel Farewell Dinner with entertainment at the Restaurant Safran Zunft Freistrasse 25, Basel, Switzerland Transfer back to hotel Stcki

19h00 21h30

21h30 21h45

Andrew Reese Knut Neugebauer

Friday, 29 March 2013

16h30 Time 17h30 18h00

Transfer to hotel Stcki Program

Individual departure of participants Transfer to Basel City

Andrew Reese Speaker/Escort Knut Neugebauer Andrew Reese Knut Neugebauer Andrew Reese Knut Neugebauer Andrew Reese Knut Neugebauer

Location

18h00 19h00

Guided Sightseeing Tour Historical City, Basel Farewell Dinner with entertainment at the Restaurant Safran Zunft Freistrasse 25, Basel, Switzerland Transfer back to hotel Stcki

19h00 21h30

21h30 21h45

Andrew Reese Knut Neugebauer

Friday, 2013 March 2013 29 Friday, 29 March

Time Program Individual departure of participants Speaker/Escort Location

27.11.2012

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Customer Seminar for Mining, Metal and Cement Industry

15

Basel, Switzerland
Nestled in the border triangle of Germany, France and Switzerland, Basel is a city full of surprises. The choice of leisure facilities available in Basel is great. This is true not only because of its above-average cultural range, its many high-class museums such as its Kunstmuseum (Museum of Fine Arts), the Beyeler Foundation, or the Antikenmuseum (Museum of Antiquities). Besides culture, Basel also offers many other possibilities for amusing oneself: at sports, walking through the old town, or a stroll to the shops in the inner city. Passenger ships on the Rhine run regular excursions throughout the year. Visitors may also stroll through the town to see works by famous contemporary architects: Gehry, Botta, Diener & Diener, Herzog & de Meuron the last two have their offices in Basel, and Hotz. They all have set new accents in Basel in recent years. Basels foundation goes back to the first century BC, when the earliest fortified settlements were built on the Mnsterhgel (Minster Mount) In the 14th century, Basel liberated itself from its episcopal overlords, but kept the bishops crook in its coat of arms. But that century was also a period of great trials for Basel: first came the Black Death, followed in 1356 by a severe earthquake. One of the great moments in Basels history was the Great Council of Christendom, held in the city from 1431 to 1448, which brought the city to world attention. One of the results was the founding of Basels university, ceremonially opened in 1460. In 1501, Basel joined the Swiss confederation.

Cathedral of Basel, Switzerland with the river Rhein in the front

Dinner at Restaurant Safran Zunft with Endress+Hauser customers

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Endress+Hauser Academy

Travel Information
Location

Organizational Information

Seminar Venue Endress+Hauser Headquarters Sternenhof 4153 Reinach, Switzerland Product Site Visits Product Center Flowtec, Reinach, Switzerland Product Center Maulburg, Maulburg, Germany Product Center Flowtec, Cernay, France Hotel Accommodation will be booked and prepaid at the hotel Stcki according to your flight schedule. The hotel Stcki is located at the border triangle of Switzerland, Germany and France. 15 min drive from the EuroAirport Basel, Mulhouse and from the Basle SBB Railway Station. Kindly settle all extras like minibar, phone, laundry etc. upon check out. Hotel Stcki, Badenstrasse 1, 4019 Basel, http://www.welcomegroup.ch/de/stuecki/ Visa Please check with the Swiss Embassy if visa is required. Kindly ensure that you get a Schengen Visa. Please let us know in due time if visa invitation letter for the Embassy is needed. Costs Endress+Hauser sponsored you the costs of the seminar which is around 1950. The following costs are included; accommodation including breakfast, food during seminar, diners, organized social activities, transfers, speaker fees and training facilities. Flight arrangements EuroAirport Basel, Mulhouse Most convenient airport to fly to is EuroAirport Basel, Mulhouse, which is a shared airport between the French and Swiss governments. Upon arrival please ensure to take the SWISS EXIT and not the French Exit. Zrich Airport From the Zrich Airport to Basel is it a 1 hour ride by train. Kindly find your train connection www.sbb.ch. Transfers Please note that transfer will be organized airport hotel airport according to your flight schedules. EuroAirport, Basel Mulhouse Please ensure to take the SWISS EXIT, a driver with an Endress+Hauser sign will wait for you after baggage claim and Swiss customer exit. Railway Station Basel SBB Please take the main exit of the railway station. A driver with an Endress+Hauser sing will wait in front of the Hotel Victoria. The hotel Victoria is located vis--vis of the Railway Station Basel SBB. Zrich Airport Please take a train from the Zrich Airport to Railway Station Basel SBB. A driver with an Endress+Hauser sign will wait in front of the hotel Victoria. The hotel Victoria is located vis--vis of the Railway Station Basel SBB. Taxi reference: Haydar phone + 49 76 217 24 24.

Customer Seminar for Mining, Metal and Cement Industry

17

Organizational Information
Airport restriction and security Check with your airline for any specific hand luggage policies and the number of items of baggage that can be taken onto the aircraft. Limited quantities of liquids, gels and pastes can be included in your hand luggage. 100 ml bottles with a maximum capacity per bag up to one litre. These items needs to be contained in a single, transparent, re-sealable plastic bag (about the size of a small freezer bag) - 20cm x 20cm. Please do not put any sharp, pointed or dangerous items in your hand luggage. Weather The day temperature is around 10 15 C and at night around 05 10 C. It is the beginning of spring and snow is still possible. Warm jacket and a pullover are required. Umbrellas are available in case of rain. Please check out your weather forecast: http://www.weather.com/weather/tenday/Basel+SZXX0004:1:SZ Dress code On Monday for the official start and on Tuesday for the group picture business suit is required. For the other days and the evening activities smart casual or casual will be accepted.

Currency Local currency in Switzerland is Swiss France CHF and in Germany Euro . Most Swiss Shop may accept Euros. 1 U$ Dollar = 0.92 CHF 1 U$ Dollar = 0.76 1 = 1.20 CHF 1 = 1.30 U$ Dollar Electricity The Swiss and German electricity is 230 Volts alternating at 50 cycles per second. If your device does not accept 230 Volts at 50 Hertz you will need a voltage converter.

We are looking forward to welcoming you at Endress+Hauser!

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Endress+Hauser Academy

Registration form
Please address to your regional contact person.

REGISTRATION

Customer Seminar Primaries Industry 25 28 March 2013

Mr Mrs

Family name First name Date of birth Company Country Industry Position in company E-mail Visa required Data for embassy invitation letter Passport No. Expire Date Embassy address

Travel details
Arrival date & time Flight no. Arrival airport Departure date & time Flight no Departure airport Special Food requirements

Customer Seminar for Mining, Metal and Cement Industry

19

Map

Instruments International Endress+Hauser Instruments International AG Kgenstrae 2 4153 Reinach Swizerland Tel +41 61 715 7575 Fax +41 61 715 2775 info@ch.endress.com www.ch.endress.com

Program Customer Seminar for Mining, Metal and Cement Industry 25 - 28 March 2013 CCS/INDD CS5 Date 27.11.2012