i

ACKNOWLEDGEMENT
I take this opportunity to express my gratitude to all persons who has held hands with me till the successful completion of my project report. I would like to thank our beloved Chairman Commander K.Velu, M.Tech, FIE, Secratory V.Mekala Velu, Sri Venkateswara group of Institutions. I would like to thank Dr.A.Ashraf Ali, M.Com, M.Phil, MBA, BL, PGDCA, PGDHRM, Ph.D., CEO, Sri Venkateswara group of Institutions. I express my deep sense of gratitude and sincere thanks to Dr. S.R.Suresh, Director, Department of Management Studies, for his inspiring and commendable support throughout the project. I also take immense pleasure in conveying my sincere gratitude to my faculty guide, Lt.Col.(Retd), A.E. Charles. Head of Department, Department of Management Studies I also express my deep sense of gratitude and sincere thanks to Dr. D.Visagamoorthi, MBA, MPhil, PhD, Assistant Professor, Department of Management Studies, for his inspiring and commendable support throughout the project. I would like to thank the management of FENNER (INDIA) LTD., MADURAI for providing me the opportunity to do the project in their esteemed organization. I would like to thank to S.VEERASAMY DEPUTY MANAGER (HR & ADMINSTRSTION) AND for having provided me this opportunity to do a project in their organisation. I extend my thanks to Ms. DIVYA, Management Trainee, for her co-operation without whom I would not have completed the project. I would like to thank my faculty members who have guided me in several areas which helped me to complete the project. I thank my family members for their moral support rendered without which this project would have remained a distant dream. I express my deep gratitude to my well wishers who have a direct or indirect responsible for the successful completion of the project work.

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CONTENTS

S. No.

Description List of Contents Abstract List of tables List of charts

Page No. ii iii iv vi

1.

Introduction 1.1 Introduction about the project 1.2 Industry profile 1.3 Company profile 1.4.Objective of the study 1.5.Scope of the study 1.6.Limitations of the study 1.7. review of literature 1 4 9 15 15 16 16 20

2. 3.

Research Methodology Analysis and Interpretation 3.1 simple percentage analysis 3.2 chi- square analysis

22 55 65 68

4. 5.

Findings & suggestions Conclusion Annexure Bibliography

ABSTRACT

iii

The

topic

of

the

project

is

"A

STUDY

ON

EMPLOYEE

SATISFACTION IN FENNER (INDIA) LTD., MADURAI . The main objective of the study is to find out the satisfaction of employees in their job which is being influenced by various factors like pay, working conditions, supervision, subordinate relationship, job security participation in decision making and welfare facilities. Individuals in the organization have certain expectations upon these factors. The data were collected through survey method. company. The collected data were classified and analyzed by using research methodology by adopting techniques such as percentage analysis and chi-square analysis. The study reveals that the employees have overall job satisfaction. A few areas of dissatisfaction are also identified and relevant suggestions are also made to improve the position. A well structured

questionnaire was prepared and the sample size selected were 50 employees in that

LIST OF TABLES

iv

S.NO 3.1.1 3.1.2 3.1.3 3.1.4 3.1.5 3.1.6 3.1.7 3.1.8 3.1.9 3.1.10 3.1.11 3.1.12 3.1.13 3.1.14 3.1.15 3.1.16 3.1.17 3.1.18 3.1.19 3.1.20 3.1.21 3.1.22

TABLE TITLE Department wise distribution Designation wise distribution Gender wise distribution Age wise distribution Marital status distribution Experience wise distribution Educational qualification Aware about vision and mission of the company Individual goals are linked with company goals Aware about HR policy Working environment and safety aspects are good Management has created comfortable work environment Company infrastructure is exciting Relationship with peer Relationship with superior Opportunity to develop skills and abilities Chances for career development Work life balance Opportunity to give suggestions Work assignments Performance management system Performance appraisal system

PAGE.NO 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43

v 3.1.23 3.1.24 3.1.25 3.1.26 3.1.27 3.1.28 3.1.29 3.1.30 3.1.31 3.1.32 3.1.33 Compensation and benefits Recognition for good work done Support from other departments Freedom for decision making Medical facilities Drinking water facilities Urinal and latrine facilities Canteen facilities Feel proud to work in fenner Would recommend fenner as a best place to work Part of team and mostly own 44 45 46 47 48 49 50 51 52 53 54

vi LIST OF CHARTS

S.NO 3.2.1 3.2.2 3.2.3 3.2.4 3.2.5 3.2.6 3.2.7 3.2.8 3.2.9 3.2.10 3.2.11 3.2.12 3.2.13 3.2.14 3.2.15 3.2.16 3.2.17 3.2.18 3.2.19 3.2.20

TABLE TITLE Department wise distribution Designation wise distribution Gender wise distribution Age wise distribution Marital status distribution Experience wise distribution Educational qualification Aware about mission and mission of the company Individual goals are linked with company goals. Aware about HR policy Working environment and safety aspects are good Management has created comfortable work environment Company infrastructure is exciting Relationship with peer Relationship with superior Opportunity to develop skills and abilities Chances for career development Work life balance Opportunity to give suggestions Work assignments

PAGE.NO 22-A 23-A 24-A 25-A 26-A 27-A 28-A 29-A 30-A 31-A 32-A 33-A 34-A 35-A 36-A 37-A 38-A 39-A 40-A 41-A

vii

3.2.21 3.2.22 3.2.23 3.2.24 3.2.25 3.2.26 3.2.27 3.2.28 3.2.29 3.2.30 3.2.31 3.2.32 3.2.33

Performance management system Performance appraisal system Compensation and benefits Recognition for good work done Support from other departments Freedom for decision making Medical facilities Drinking water facilities Urinal and latrine facilities Canteen facilities Feel proud to work in fenner Would recommend fenner as a best place to work Part of team and mostly own

42-A 43-A 44-A 45-A 46-A 47-A 48-A 49-A 50-A 51-A 52-A 53-A 54-A