Mrs. Amrali Nigam 700, Bhagirathpura , Indore (M.P) M/No- 9826682729 E-mail:Amrali14@gmail.

com CAREER OBJECTIVE anagement position where I can effectively utilize my expertise in human Relations, Administration brand management, project management and staff recruitment and relations. ACADEMIC PROFILE B.A. from Bundelkhand University Jhansi (U.P.) WORKING EXPERIENCE B.A Graduate from Bundelkhand University, Jhansi. Working with DHL Infrabulls International Pvt. Ltd. As a Human Resources Manager, Front office Administrator, Event manager from 5th August 2012 to till present. Plan develop and implement strategy for HR Management and development ( including recruitment and selection policy/practices, discipline, grievance, counseling, pay and conditions, contracts, training and development, succession planning, moral and motivation, culture and attitude development, performance appraisal and quality management issues) Establish and maintain appropriate systems for measuring necessary aspects of HR development Monitor, measure and report on HR issues, opportunities and development plans and achievement within agreed formats and timescales Manage and develop direct reporting staff. Manage and control departmental expenditure within agreed budgets. Maintain awareness and knowledge of latest HR development theory and methods and provide suitable interpretation to directors, managers and staff within the organization Contribute to the evaluation and development of HR strategy and performance in co-operation with the executive team. Ensure activities meet with and integrate with organizational requirement for quality management, health and safety, legal requirement, environmental policies and general duty of care.

Audit and authenticate all documents related to legal, salary statements and distribution, policies etc. Plan for employees performance appraisal; develop tools for appraisal, job evaluation and development. Plan and direct for Training of employee including senior managers, maintain contact with outside resources for training.

Front office Administration: Responsible for training staff members in the proper procedures for answering phones, interacting with guests, scheduling reservations, and related matters Responsible for Field complaints or questions from, and occasionally manage different departments, including guest relations, housekeeping and maintenance. Responsible for facilitating communications between different departments and for holding regular staff meetings to give employees the opportunity to express their concerns and ask questions. Review all work of related person who is responsible for Front office. Review all records & register of front office. Have report of Full day from related person. Have all records related front office documents. Development and maintenance of Department Manual. Implementation and Maintenance of daily statistics reports for the purpose of yield management. Review atmosphere. Responsible to meet any new customer & person coming in organization. Handle all query related customers. Always update bulletin board with current news of company. Prepare monthly summery related all work of front office.

Media Branding

Prepare release orders for organization those are the organizer of the program.

Follow up with contact person about each and every activity of program & Events. . Demand all things & proof regarding event from organizer. Release all information day by day on bulletin board related company. Maintain all record related sponsored event & programs. Making sure all employees understand what the brand stands for. Ensure to all that the brand has an attractive personality Making sure the brand stands for something important to the target customer Ensuring that the brand acts with consistency and integrity. Maximize the awareness of the brand. Keep the brand alive and "vital Manage & have records of inwards & outwards stationary & printing stocks. Have records of available stock & stationary.

Worked with Sarthak Builders & Developers as an Administrator Officer from 2nd Feb.2011 to 31st July 2012 Job Responsibilities Review the work of staff. Manage all Documents of the company. Supervise customer services and respond to customer enquires. Assist in coordination and implementation of the company development plan. Ensure that client and Land records are maintained. Liaise with various community groups. Ensure computer systems and office equipment is maintained. Maintain the insurance coverages and the entire license. Manage all the documents of the Director. Assist with preparation. Organize the Awards for the achievers. Hold the conversation to solve problems of the office staff and client. Organize meeting to Director.

Work with council to develop the implement a strategic plan.

Worked with Nandini Marketing Pvt. Ltd. (Indore) as an Administrator from August 2010 to Jan 2011. Job Responsibilities Review the working of the staff working under my control and put up report to the Managing director periodically. Ensure proper distribution of inward and onward. Ensure proper maintaining of personal files .service registers. Etc of all the staff. Arrange for purchase of stationeries and other things also. Arrange for insurance for all properties, vehicles and furniture. For ensuring safety security of office records and property etc. For carrying out the instruction/orders of the managing Director. All the vouchers countersigned by me.

Worked with G.M. Shoppe (P) Ltd. Indore as a Operation Executive from June 2009 to July 2010. Job Responsibilities Performing daily operation activities in the business area, apply standard concepts, practices and techniques for target and Turn around time achievement. Handling document control for various loan schemes and Aviva Life Insurance. Handle customer queries which including solving customer queries and routine service requirement. Counseling to the property seekers for various township plans.

Worked with Vivekananda English Training Academy as a counselor, Jhansi from Aug. 2007 to May 2009. . Job Responsibilities: Counseling to the candidates for Enrolment in Training session. Conducting and coordination independently all rounds of interviews from start to offer negotiation till a candidate gets himself/herself registered. Tele calling to the students to join the various Program run by institute.

Worked with Zentex (call center training institute) Jhansi as a trainer from Feb. 2005 to 2007. Job Responsibilities:

Conducting workshops for the candidates on the topics like How to face an interview, body language, impression management, personality development, How to improve communities skills, extempore, group discussion. Conducting classes for the course like communities skills and personality development.

ACADEMIC QUALIFICATION: B.A. from Bundelkhand University, Jhansi (U.P) 2009. Higher secondary from U.P. Board, Allahabad (U.P) 2006. High School from U.P. Board, Allahabad (U.P) 2004.

COMPUTER PROFICIENCY: Good Command on MS-Office. Basic computer diploma from APTECH. Well knowledge of internet. Commendable typing momentum.

ACHIEVEMENTS Awarded as a Best Counselor in Veta (Vivekananda English Training Academy), Jhansi. Achieve Shield as a winner in singing competition at State level.

PERSONAL DETAILS Name Date of Birth Name of Husband Marital status Nationality Passport Present CTC Expected CTC Notice period : : : : : : : : : Mrs. Amrali Nigam 28th Sep. 1989 Mr. JItendra Nigam Married Indian Applied for. 2.40 Lac per Annum. 30 t0 40% more (Negotiable subject to place of India). 10 days from the date of offer letter

REFERENCE

Dr.S.K.NIGAM Retired from AIRFORCE M/No. +919889642042

Mr. Sudhir Nigam Research Officer Tribal Department Education, M/No. 99070-07710 DECLARATION: I hereby declare that all the above information is true & correct to the best of my knowledge & belief. Date: Place: AMRALI NIGAM