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    Asset Tracking at Monitoring: (A Friendly GPS For Asset Management)

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    avi996r
    The document describes Asset Tracking @ Monitoring (AT@M), a GPS-based asset management system. AT@M aims to strengthen asset recovery, protect a bank's interests, and improve operational efficiency through coordinated follow-up efforts. It involves tracking loan accounts from risk grades 2 through 4, identifying and allocating ownership of slippages, and providing monitoring, reporting and escalation tools. The system covers all business segments, branches, accounts and communication channels. It defines monitoring roles at various levels and provides for scaling to additional functions over time.

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    Asset Tracking at Monitoring: (A Friendly GPS For Asset Management)

    Uploaded by

    avi996r
    44 views10 pages
    The document describes Asset Tracking @ Monitoring (AT@M), a GPS-based asset management system. AT@M aims to strengthen asset recovery, protect a bank's interests, and improve operational efficiency through coordinated follow-up efforts. It involves tracking loan accounts from risk grades 2 through 4, identifying and allocating ownership of slippages, and providing monitoring, reporting and escalation tools. The system covers all business segments, branches, accounts and communication channels. It defines monitoring roles at various levels and provides for scaling to additional functions over time.

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    The document describes Asset Tracking @ Monitoring (AT@M), a GPS-based asset management system. AT@M aims to strengthen asset recovery, protect a bank's interests, and improve operational efficiency through coordinated follow-up efforts. It involves tracking loan accounts from risk grades 2 through 4, identifying and allocating ownership of slippages, and providing monitoring, reporting and escalation tools. The system covers all business segments, branches, accounts and communication channels. It defines monitoring roles at various levels and provides for scaling to additional functions over time.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    44 views10 pages

    Asset Tracking at Monitoring: (A Friendly GPS For Asset Management)

    Uploaded by

    avi996r
    The document describes Asset Tracking @ Monitoring (AT@M), a GPS-based asset management system. AT@M aims to strengthen asset recovery, protect a bank's interests, and improve operational efficiency through coordinated follow-up efforts. It involves tracking loan accounts from risk grades 2 through 4, identifying and allocating ownership of slippages, and providing monitoring, reporting and escalation tools. The system covers all business segments, branches, accounts and communication channels. It defines monitoring roles at various levels and provides for scaling to additional functions over time.

    Copyright:

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    Download as PDF, TXT or read online from Scribd
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    of 10

    Asset Tracking @ Monitoring

    (A friendly GPS for Asset Management)

    AT@M intro
    Proactive to early warning signals Strengthen Recovery Mechanism Warranted due to greater growth in Loans Higher Staff Involvement

    Better Governance of Assets


    Augmentation of Support Towards Professional Asset Management

    2/14/2011

    Team AT@M : BID Corporate Centre

    AT@M Scope
    Asset Ownership Coordinated Efforts in Follow-up Better Customer Relationship Improves Operational Efficiency

    Guard against slippages


    Protects Banks interest in Assets Awareness among Staff / Borrowers

    2/14/2011

    Team AT@M : BID Corporate Centre

    AT@M Features
    Handle RG2 to RG 4 Identification of Slippages for monitoring Focused follow-up Identification / Allocation of Ownership

    Well Defined Follow-up Hierarchy


    Efficient MIS reporting Tools Security Features

    Scope for further scaling


    Team AT@M : BID Corporate Centre

    2/14/2011

    ..contd

    AT@M Features

    All Segments (Excl. Misc) All Branches (excl. SARB) All Accounts (in RG2-R4) All Channels (SMS / eMail / Landlines / Visits)

    Involvement of All Levels of Staff


    Escalation Mechanism Standardised Comments (+Addl.Comments)

    Multiple follow-up Mechanism


    Team AT@M : BID Corporate Centre

    2/14/2011

    AT@M Roles
    Corporate Administrator (Systems) Corporate Monitoring Executives (Chairman / MD / DMDs / Group Executive /BU Heads) Circle Administrators (Systems) Circle Monitoring Executives (CGM/GM/BU Heads/AGMS) Regional Monitoring Executives (AGMs/CMs/Manager (NPAs)) Heads of Operating Units (BMs /AGM / CM (CPCs)) AT@M CC Administrator AT@M CC Supervisor ( To be Introduced in cases of Large Call Centres)

    Allocatee at Branch / CPC / Call Centre (CC) Executives

    2/14/2011

    Team AT@M : BID Corporate Centre

    AT@M Critical Points


    Managing High Volume of Data Data Frequency Issues Extension of SMS to new RG-1 Integration of Decentralised (Circle) Data T-1 Dash Board at Corporate Centre Escalation End Points Back up / Recovery Mechanism Avoidance of Overlapping of Roles
    Team AT@M : BID Corporate Centre

    2/14/2011

    AT@M Scaling Provision


    Extending beyond RG-4 Off-line Process flow from Br/CPC to SARB and Vice versa Addressing Data quality Issues Strengthening coordination between outfits Better Role Clarity in Asset Follow-up Increasing Data load Frequency Synergy of Citizens for better Governance

    2/14/2011

    Team AT@M : BID Corporate Centre

    AT@M - Workflow
    Accounts with empty contact details for allocation / updation in CBS / AT@M

    CPC
    P Accounts with updated correct contact details in CBS/ AT@M Accounts with wrong contact details for allocation /updation

    P,SME and AGR accounts for allocation

    First Time data upload

    P-seg Accounts with contact details

    AT@M CC
    P Accounts with updated correct contact details in CBS / AT@M Accounts with wrong contact details for allocation /updation

    P,SME and AGR accounts for allocation

    Branch

    Accounts with empty contact details for allocation / updation in CBS / AT@M

    2/14/2011

    Team AT@M : BID Corporate Centre

    AT@M

    THANK YOU!!

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