Commission on Higher Education Citizens Charter

Issuance of Certification, Authentication and Verification (CAV) of Academic Records for Private and Locally Funded Colleges and Universities
Clients College students and graduates thru HEI representative Individual college student and graduate Requirements: A. For Graduates of Bachelors Degree/Graduate and Post-Graduate Degree 1. Indorsement from the HEI Registrar 2. Copy of Transcript of Records (TOR) and/or Diploma and other records duly certified by the School Registrar 3. Certified photocopy of Special Order (SO) B. For College Students/Undergraduates 1. Indorsement from the HEI Registrar 2. Certification of Enrolment 3. Copy of Transcript of Records (TOR)/earned units certified by the School Registrar Schedule of Availability of Service Monday to Friday 8:00 am 5:00 pm Fees: Php 40.00 Total/Maximum Duration of Process: Abroad:10 -15 working days Local: 5 working days How to Avail of the Service
No. Applicant/Client Step Agency Action Office/Person in Charge Location of Office Duration of Activity
(under normal condition per transaction)

Submits required documents

Receives and verifies/validates the documents submitted and certification of Registrar, and issues order of payment

Receiving Staff

CHEDRO Administrative Division

2 minutes per application

Proceeds to the Cashier for payment of CAV Fee

Issues Official Receipt (OR)

Cashier/Cash Clerk

CHEDRO Administrative Division

2 minutes

Commission on Higher Education Citizens Charter No. Applicant/Client Step Agency Action Office/Person in Charge Location of Office Duration of Activity
(under normal condition per transaction)

Submits accomplished form and OR. Receives claim stub

Issues Claim Stub to be presented to the DFA for issuance of the authenticated documents with Red Ribbon or CHEDRO, for local purposes

Receiving Staff

CHEDRO Administrative Division

5 minutes

Processes the submitted documents: a. Prepares the CAV for signature of the Chief Administrative Officer b. Stamps the document with dry seal c. Releases the CAV and files the second copy of the application and certification

Staff - in-charge

CHEDRO Administrative Division

20 minutes

Claims the CAV (local employment) at CHEDRO

Releasing Staff

CHEDRO Administrative Division

3 minutes

CAV for employment abroad: a. Prepares masterlist and transmits application received through DFAs official courier for DFA authentication on a daily basis

Staff-In-Charge/ Releasing Staff

CHEDRO Administrative Division

30 minutes

END OF TRANSACTION References: CHED Memorandum Order 14, s 2007: Authentication of School Documents per Executive Order Number 582 and expanding the coverage of Higher Education Graduates Database as basis for Preliminary Authentication of School Documents Memorandum from the Chairperson dated January 16, 2002: CHED Policies on Issuance of Certification, Authentication and Verification (CAV) CHED-NCR Memorandum No. 3, s. 2000: New Procedures and Guidelines in the Delivery of Student Services (For CHED NCR Only)