Etiquettes and manners regarding to an interview

An Assignment In Sst5 SYBBA

Submitted by: Group 3 Sinclair Furtado Oswinda Gomes Cliff Gonsalves Heloise Monteiro Rincy Johnson Duncan Rodrigues Lemar Khan R-11-15 R-11-17 R-11-19 R-11-21 R-11-31 R-11-32 R-11-38

Department of Bachelor of Business Administration Rosary College of Commerce and Arts

2011-2014

A job interview requires good etiquette as it is a formal communication. It is not a casual gettogether. It is a formal business appointment and the job candidate will be judged on their appearance and behaviors. Interview etiquette is all about showing as much respect to the interviewer. Knowledge, experience, determination, and communications skills will help, but etiquette is the first picture the employer should have. It takes 15 seconds to make a first impression and the rest of your life to undo it. Etiquette is about presenting yourself with the kind of polish that shows you can be taken seriously. There is no better way to secure your interview than to know and understand proper interview etiquette. What you wear, how you greet, what you say, it can all affect the outcome.

Be punctual
Arrive early. If you are running late, you are going to be worried. If you are worried, you will not be at your best; in addition, the interviewer will be annoyed. No one likes to be kept waiting. The interviewer will assume that if you are not on time for this first meeting, you will not be on time for work either. Being on time is usually interpreted by the interviewer as evidence of your commitment, loyalty, and professionalism. It is good to be 10-15 minutes early. Drive to the company the day before to make sure you know where the company is situated and how to get there. If you drive by early in the morning, you will see how employees dress as well. You might stop in at the lobby and introduce yourself to the receptionist and pick up some company literature. You can study it all night.

Look Professional
Do not smoke, chew gum, play on the cell phone or listen to music. Its best to try and find some college literature to read. Breathe deeply to calm yourself down. Take off your outer coat if necessary and organize your belongings. When the interviewer arrives, you will be balanced and prepared. One should be enthusiastic. If you don't express confidence and capability that you can do the job, the employer will recognize that you probably can't do the job.

Greet your interviewers as Ms or Mr.

If the interviewer introduces himself or herself with a first and last name, use the last name when addressing them. If the interviewer is a woman do not ask if it is Mrs. or Miss.

Handshakes
Be ready for the handshake. You are probably going to have to shake the interviewers hand so dry your palms if they are sweaty. You do not want to offend the interviewer. Bring a tissue with you or go the bathroom and run your hands under cool water. Be sure to smile when you shake hands. Your interviewer is going to make judgments based on your handshake. This means you want to have a strong handshake that shows you are confident and sure of yourself. Wait for the interviewer to extend his hand first. Greet the interviewer with a smile, and offer a firm handshake. Nothing creates a poorer impression than a week, couple-of-fingers handshake.

Don't underestimate the power of a smile

A smile shows not only confidence, but a pleasant nature. It invites others to get to know you. Smile when you meet the interviewer, with a smile that reaches into your eyes.

Go prepared for an interview

Be prepared and organized. Carry your interview folder with you so you can take notes and have a short list of questions prepared. If you need to refer to your resume you will have it handy as well as the other material you have prepared. This will project preparedness. Find out about the history of the company, the key players and the companies vision statement. When you are asked why you would like the position you can use this knowledge to back up your reasons for wanting to work for the company

Communication and body language

After you shake hands with all of your interviewers, stand behind a chair until you are invited to sit down, or politely ask where the interviewer would like you to sit. When you take your seat at an interview table, do not place personal items on the table; no cell phones, handbags, briefcases, water bottles or coffee cups. All of these things should be placed under your chair or on a chair beside you. You may place a portfolio or notepad and pen in front of you. Introduce yourself before you are seated or after the committee has been introduced, which ever feels most comfortable. Show self-confidence. Make eye contact with the interviewer and answer questions in a clear voice. Remember to listen. Communication is a two-way street. If you are talking too much, you will probably miss cues concerning what the interviewer is asking for. When the interviewer starts to explain something or wants to show you something, lean towards him/her. This shows you are paying attention.

Focus your mind and take in what the interviewer is saying. If you miss a detail or dont understand what is said, ask politely for it to be repeated. Jot down items that are of importance to you. You might even tell the interviewer ahead of time that youll be taking notes because you dont want to miss anything. That too, is a sign of good manners. Youre letting the other person know that youre serious about the job in question. Movements, gestures, posture and facial expressions are an important part of your overall performance. A sincere smile sends a warm, confident message. Avoid negative body language. An interviewer wants to see how well you react under pressure. Avoid these signs of nervousness and tension: Frequently touching your mouth, faking a cough to think about the answer to a question, gnawing on your lip, tight or forced smiles, swinging your foot or leg, folding or crossing your arms, avoiding eye contact etc

Tone
Do not yell or whisper. Try to match the volume of your voice to that of the interviewer.

Control your mouth

Maintain a professional distance and don't get too personal. Do not talk too much, do not talk too little. Your responses to the interviewers questions should be concise. Show you want the job. Display your initiative by talking about what functions you could perform that would benefit the campus, and by giving specific details of how you have helped past employers.

Be truthful
One key element of job interview etiquette is to be truthful. If an interviewer discovers you are lying, then he will not want to employ you, and often inconsistencies may give you a way. Honesty also impacts how much you can claim you have done yourself. It may be difficult when you are trying to follow all of these guidelines, but being natural is probably the most important rule. Think of the interview as a conversation, not questioning.

Dress appropriately
When attending an interview, the way you dress is of particular importance. First impressions are all important, and the way you present yourself by dressing will be one of the major elements in creating the right or wrong impression. There are a few styles to avoid. In particular it is wise not to dress provocatively. For men tight shirts, etc that show muscular figures are not normally appropriate. Similarly for women, low cut or tight tops and short skirts are to be avoided. Even if

you are applying for a job behind a steam table in a fast-food restaurant or in the relaxed environment of an IT company, this is a strategy that works. Remember how your parents told you to dress up to go to church. Their reasoning was that we show respect for an organization or an individual by dressing up. Your polish indicates that you think the interview and potential employer matter and that you respect them and the situation. Neatness is as important as wearing appropriate attire. Your shoes should be shined and your clothes should be pressed and spotless. No hanging threads, tears or missing buttons. Hair should be freshly combed and nails clean and trimmed. Women should keep make-up simple and hairstyle tidy. Use an extra swipe of antiperspirant, but lay off the cologne.

Thank you
One final piece of job interview etiquette is to thank the interviewers for their time. Interviewers will generally be busy and will often have many interviews to conduct beyond undertaking their normal job. A short thank you at the end of the interview will help the interview to end on the right note. It is also worth writing a short note as soon after the interview as possible - possibly that evening - to thank the interviewers. Make sure to thank them both for their time as well as for your own opportunity. Much like arriving on time, thanking them in this way sends a message that you understand and appreciate the value of one's time. Don't consider the interview completely over until, that evening, you have written a short thank you note. Keep it short. Email is acceptable but snail mail is preferred. Since this is a business communication, it shouldn't be handwritten.

Reference
http://www.job-interview-site.com/interview-etiquette-tips-manners-to-follow.html http://manners.quickanddirtytips.com/job-interview-etiquette-part-3-how-to-follow-up.aspx http://www.dailyfinance.com/2010/05/14/job-interview-etiquette-11-mistakes-to-avoid/ http://www.etiquette-and-manners-for-the-contemporary-woman.com/interview-etiquette.html http://www.jobdig.com/articles/566/Interview_Etiquette.html http://www.emilypost.com/getting-the-job/the-interview/217-job-interview-tips-101 http://www.dba-oracle.com/consultant_etiquette_manners.htm http://info.shine.com/Career-Advice-Articles/Career-Advice/Job-interview-etiquettes/3887/cid2.aspx http://theundercoverrecruiter.com/job-interview-etiquette-mind-your-ps-and-qs/