MANPOWER REQUIREMENTS

As of February 2013
GROUP: POSITION

RETAIL BANKING GROUP

DEPARTMENT Calamba, Agora, F. Cabahug , Puerto Princesa-Palawan BCs DIVISION Sales REQUIREMENTS Must be graduates of any business-related course Must have 3-5 years related banking experience in aggressive account generation Must attain the business centers target financial volume through deepening of existing accounts and acquisitions Very good leadership & people management skills Excellent interpersonal and communication skills Will service account opening requirements and maintenance while ensuring compliance with the banks regulatory policies Will also be in charge of providing support to the Business Center Manager in generating, maintaining and expanding client relationships through in-house selling Must be graduates of business related courses Must have very good communication skills Must have 2-3 years experience in the same capacity and in a banking industry Must be graduates of any business-related course, preferably Accounting; CPA license an advantage Must have at least 3 years experience in the same field and capacity Will be responsible for developing, managing, executing, monitoring, and implementing service strategies while ensuring compliance to internal and regulatory policies and procedures Must be graduates of any business-related course, preferably Accounting; CPA license an advantage Must have at least 2- 3 years experience in the same field and capacity Must be familiar with the operational policies and procedures of the branch Must be college graduates Must have very good communication and interpersonal skills Will service account opening requirements and maintenance Must support the BCMs volume objectives through cross selling

BUSINESS CENTERS/CASH CENTERS

BUSINESS CENTER MANAGERS

SR. CUSTOMER RELATIONS OFFICERS

Edsa Pasay, Pasig Town, Sangandaan, Puerto Princesa-Palawan For pooling:Pantok-Rizal, Binangonan Extension BC

Sales

CUSTOMER SERVICE HEAD

Edsa Pasay, La Paz, Jalandoni ,Puerto Princesa-Palawan BC; For pooling-, Pantok-Rizal, Binangonan Extension BC

Service

BC SPECIALIST

Mindanao

Sales

CUSTOMER RELATIONS ASSISTANTS

Ortigas Extension, Rizal Ave-Caloocan, Puerto Princesa-Palawan BCs For pooling- Binangonan Extension BC

Sales

CUSTOMER SERVICE ASSISTANTS

Edsa Pasay,Rizal Ave.-Caloocan, Carmen, Gensan,Puerto Princesa-Palawan BCs For Pooling-, Pantok-Rizal, Binangonan Extension

Service

Must be graduates of business related courses; preferably with units in accounting Must have very good communication and interpersonal skills Must provide competent, timely and error-free service to customers Graduate of a four-year business course; preferably Accounting Must have good communication and interpersonal skills Computer Literate Preferably with knowledge in bank clearing operations, counterfeit detection & signature verification

POSTING PROCESSOR

Bian Cash Center

Cash and ATM

HEAD OFFICE

PRODUCT MANAGER

E-banking

Product Development & Channel Management

Graduate of a four-year Business course Highly knowledgeable of e-banking services and products With expertise in brand, project, and people management Excellent presentation skills Must be a graduate of IT related course; preferably with background in Programming Must have very good planning, organizing, analytical, communication, writing, and presentation skills Must be familiar with bank policies & procedures With strong sense of urgency to meet deadlines Must have a pleasing personality and willing to interact with clients and work out of town

IMPLEMENTATION OFFICER

Business Solutions & Implementation Dept.

Business Solutions & Retail System Division (BSRSD)

GROUP: POSITION

CONSUMER LENDING GROUP

DEPARTMENT/LOCATION Antipolo, Tarlac, Puerto Princesa-Palawan, Sta.Rosa, Lipa, Tuguegarao DIVISION Vismin PLC & Luzon PLC REQUIREMENTS Must be a Business or Economics course graduate; MBA an advantage Knowledgeable in lending operations & credit policies With excellent marketing skills With sufficient knowledge in portfolio management Highly experienced in credit evaluation of all products offered Very good leadership & people management skills

PLC/PLD HEADS

ACCOUNT OFFICERS

***

HEAD OFFICE: Housing, Auto, PLCs/LDs: Must be graduates of any business-related course Naga,Tarlac, Laoag, Cabanatuan, Lucena, Must have very good Zambales, Santiago, Puerto PrincesaPalawan, Iloilo, Roxas, Bacolod, Cebu, communication/presentation/negotiation skills Ormoc, Butuan, Pagadian Must have 2-3 years experience/strong background in account solicitation of housing/personal/auto loans Must be willing to do field work

MARKETING SPECIALIST

***

HEAD OFFICE: Housing, Auto; PLCs/LDs: Antipolo, Laguna, San Fernando, Naga, Lucena, Zambales, Bacolod, Cebu, Iloilo, CDO, Davao, Puerto Princesa-Palawan

Must be a graduate of any business course Must have good communication & interpersonal skills With related banking experience Computer literate

GROUP: POSITION

CREDIT MANAGEMENT GROUP

DEPARTMENT DIVISION Customer Fulfillment REQUIREMENTS Must be a Business course graduate Knowledgeable in lending operations & credit policies; with at least 3 years experience Very good leadership skills Willing to do field work (for reserve officers) Must be a Business course graduate Familiar in lending operations; preferably with related experience With good communication skills Computer literate Must be graduates of any 4-year course; preferably with units in Accounting Must have good communication skills Must be willing to do field work Must know how to drive a motor cycle; must have a driver's license Preferably with knowledge in appraisal

LOAN DOCUMENTATION OFFICERS/PLC Naga, Visayas & Mindanao PLCs SECTION HEADS

LOAN DOCUMENTATION ASSOCIATE

Lucena PLC

Customer Fulfillment

CI/APPRAISERS

Escario & Davao PLCs

Acceptance

GROUP: POSITION

OPERATIONS & TECHNOLOGY GROUP

DEPARTMENT Business Systems and Analysis DIVISION Business Support & Services Division REQUIREMENTS Must be a degree holder; Masters units or degree is a plus. Knows all Microsoft Office applications. Has a strong understanding of database. Very good in report writing (such as Crystal) and web. Excellent interpersonal and communication skills. Have strong project-management skills and excellent writing and documentation skills. Must be a graduate of any business course Must have excellent customer service skills; with at least 1 year experience in the same capacity Very good communication skills

BUSINESS SYSTEMS ANALYST

CONTACT CENTER OFFICER

***

Customer Services & Quality

GROUP: POSITION

ASSET MANAGEMENT & REMEDIAL GROUP

DEPARTMENT/LOCATION Remedial Dept.-Head Office, Puerto PrincesaPalawan PLC & Tuguegarao PLC DIVISION Collection & Remedial REQUIREMENTS Must be a graduate of any business course Must have good oral and written communication skills Knowledge in legal procedures related to collection; at least 2 years experience in collection and remedial job function (auto and retail housing loans) Knows how to drive a car/motorcycle

REMEDIAL ACCOUNT OFFICER

GROUP: POSITION

DIRECT REPORTS
DEPARTMENT/LOCATION DIVISION REQUIREMENTS

CORPORATE PLANNING OFFICER

***

Strategic Services

Must be a graduate of any business course; preferably Economics or Statistics Must have very good planning, organizing, analytical, communication, writing, and presentation skills Must be familiar with bank policies & procedures With strong sense of urgency to meet deadlines