Professional Documents
Culture Documents
Ccbootcamp'S Ccie Voice Lab Technology Workbook: Email
Ccbootcamp'S Ccie Voice Lab Technology Workbook: Email
CCBOOTCAMPs
CCIE Voice Lab Technology Workbook
Version 1.0
Email :
sales@ccbootcamp.com
Toll Free :
(877) NLI-CCIE (654-2243)
Int: +1 (702) 968-5100
WebSite :
www.ccbootcamp.com
www.routerie.com
www.securityie.com
www.voiceie.com
Version 1.0
Cisco the Cisco Logo, CCNA, CCNP, CCDP, CCDA, CCVP, CCIE,
Cisco Certified Network Associate, Cisco Certified Network Professional, Cisco
Certified Design Professional, Cisco Certified Design Associate, Cisco Certified
Voice Professional, and Cisco Certified Internetwork Expert, are registered
trademarks of Cisco Systems, Inc. The contents contained wherein, are not associated
with or endorsed by Cisco Systems, Inc.
Table of Content:
TABLE OF CONTENT:............................................................................................................................III
FROM THE AUTHOR:............................................................................................................................. VI
GENERAL INFO: ................................................................................................................................... VIII
PRE CONFIG: ...........................................................................................................................................VIII
VERIFYING EQUIPMENT STATE AND READINESS:.....................................................................................VIII
RECOMMENDED HARDWARE: .................................................................................................................VIII
TIPS FOR THE INITIAL SETUP: .................................................................................................................... IX
CISCO'S NON-DISCLOSURE AGREEMENT: ................................................................................................. IX
CHAPTER 1 - BASIC CAMPUS DESIGN................................................................................................ 1
TOPICS INCLUDED IN THIS CHAPTER: .......................................................................................................... 1
TASKS TO ACCOMPLISH: ............................................................................................................................. 1
SOLUTIONS ................................................................................................................................................. 2
TROUBLESHOOTING TIPS:......................................................................................................................... 12
CHAPTER 2 - CALL MANAGER AND CALL MANAGER EXPRESS CONFIGURATION ......... 12
TOPICS INCLUDED IN THIS CHAPTER: ........................................................................................................ 12
TASKS TO ACCOMPLISH: ........................................................................................................................... 12
SOLUTIONS:.............................................................................................................................................. 15
TROUBLESHOOTING TIPS:......................................................................................................................... 30
CHAPTER 3 - VOICE GATEWAY AND SIGNALING........................................................................ 31
TOPICS INCLUDED IN THIS CHAPTER: ........................................................................................................ 31
TASKS TO ACCOMPLISH: ........................................................................................................................... 31
SOLUTIONS:.............................................................................................................................................. 33
TROUBLESHOOTING TIPS:......................................................................................................................... 58
ANNEX 1 ANOTHER MGCP GATEWAY SAMPLE...................................................................................... 60
CHAPTER 4 - CALL ROUTING ............................................................................................................. 68
TOPICS INCLUDED IN THIS CHAPTER: ........................................................................................................ 68
TASKS TO ACCOMPLISH: ........................................................................................................................... 68
SOLUTIONS:.............................................................................................................................................. 71
TROUBLESHOOTING TIPS:......................................................................................................................... 94
CHAPTER 5 - VOICE CODEC................................................................................................................ 97
TOPICS INCLUDED IN THIS CHAPTER: ........................................................................................................ 97
TASKS TO ACCOMPLISH: ........................................................................................................................... 97
SOLUTIONS:.............................................................................................................................................. 98
TROUBLESHOOTING TIPS: ....................................................................................................................... 101
CHAPTER 6 - CALL ADMISSION CONTROL .................................................................................. 102
TOPICS INCLUDED IN THIS CHAPTER: ...................................................................................................... 102
TASKS TO ACCOMPLISH: ......................................................................................................................... 102
SOLUTIONS:............................................................................................................................................ 103
TROUBLESHOOTING TIPS: ....................................................................................................................... 104
CHAPTER 7 - HIGH AVAILABILITY FEATURES........................................................................... 106
TOPICS INCLUDED IN THIS CHAPTER: ...................................................................................................... 106
The platform for the tasks provided here are the voice racks of ccbootcamp and it will be
the easier way to use this book. One can also use it on a home LAB with some
modifications.
The book can give you tips and knowledge which will definitely improve your chances to
pass the LAB, please keep notes of things you know and things you should learn more
about.
If you run into commands that you dont know what they do, search for them on CCO
and make sure you know how and where to use them.
We also strongly recommend going into Ciscos (www.cisco.com/go/ccie) web site and
following the recommended study tips and material.
We will provide support for this book at our forums on www.voiceie.com, please use it to
contact us if needed.
It is also recommended to attend a boot camp, you can gain benefit from it even if you
think you know enough. The frontal study and direct feedback from a trained teacher can
boost you up a lot. Also sharing study tips with peers will help you to understand your
level and perhaps teach you some time saving tricks.
Good Luck,
Avner Izhar, CCIE VOICE #15999
General info:
Pre config:
The pre config files for the voice racks of ccbootcamp can be downloaded from
http://www.ccbootcamp.com/download/Files-For-NLIs-CCIE-Voice-Lab-Workbook.
They contain basic configuration for networking and routing things, which will be
configured for you after loading those files to the routers.
You are expected to verify the configured things in them and might run into problems
which you should know how to solve.
Also verify that on BR2 you have the CME files, which include phone loads and GUI
files.
Recommended hardware:
The currently published hardware is:
We also presume that one of the remote sites will contain NM-16ESW, since there are
three sites with only two switches (6503 and 3550).
DHCP, TFTP
B.
C.
Tasks to accomplish:
1. Configure voice and data VLANS in all three sites according to the following
table:
HQ
BR1
BR2
Servers
Data
10
20
30
Voice
110
120
130
2. Make sure you set all voice traffic to use the voice vlan and so on for all other
types of devices.
3. Configure phones on HQ site to have ip addresses 10.110.0.120 10.110.0.130,
use the publisher call manager dhcp server to accomplish that.
4. Configure BR1 phones to have ip addresses of 10.120.0.130 10.120.0.140
using the same dhcp server (the publisher).
5. Configure the BR2 phones to have ip addresses 10.130.0.210 10.130.0.220
using the BR2 IOS dhcp capabilities.
6. Configure HQ router as an NTP source clock for local time zone in Los
Angeles and configure BR1 and BR2 to synchronize their clocks to HQ. BR1 is
in New York time zone and BR2 is in India.
Solutions
1. Start with show vlan and make sure you have all VLANS defined:
3550 IOS:
NM-16ESW:
For the NM-ESW define the port as trunk port (switchport mode trunk), the rest
would be the same
Non tagging devices, such as servers (call manager and unity) ATA, VG248 and
6608 ports, should be set as access vlan voice with no voice vlan or auxiliary
config.
Dont forget to verify 802.1Q trunk between the switch and the router for inter vlan
routing.
b. Configure global option 150 and assign publisher and subscriber to it.
Tip: Mark the array checkbox in order to send more then one tftp server to
phones (for redundancy).
c. Assign the previously created option 150 to the servers options by right
click on the servers option, selecting configure options and marking
the correct checkbox. Your screen should display the following:
e. Make sure we have dhcp relay enabled from the phones vlan to the dhcp
server.
interface FastEthernet0/0.110
description HQ Voice Vlan 110
encapsulation dot1Q 110
ip address 10.110.0.1 255.255.255.0
ip helper-address 10.1.200.21
no snmp trap link-status
f.
4. Use the same procedure for BR1 site, as described for HQ site.
5. Configure the IOS dhcp services according to the following commands:
TIP: Make sure you first exclude the address and only then declare the pool;
otherwise the phones will acquire addresses from the pool and will keep them until
you would clear the binding.
10
6. First set the time zone for HQ router, then configure it as NTP source and
finally verify:
HQ_Rtr(config)#clock timezone utc -8
HQ_Rtr(config)#ntp master
Then go into BR1 and point it to HQ, after setting the time zone for New York:
BR1(config)#clock timezone utc -4
BR1(config)#ntp server 10.10.32.1
Do the same for BR2 router, you can find time zone settings in windows
clock or on the call manager time settings.
TIP: you should get familiar with time synchronization options in CallManager and
Unity, this options are explained on CCO, at:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_configuration_e
xample09186a008009470f.shtml
11
Troubleshooting Tips:
Beware of typing errors; they are the number one cause of problems. Work
accurate and have things configured correctly from the first attempt.
If you suspect the phones are not issuing a dhcp request, debug the dhcp relay
by using the debug udp forwarding command
Phone registration
B.
Phone configuration
Tasks to accomplish:
1. Register all HQ and BR1 phones according to the following table, make sure the
phones will display calling names in every scenario presented (internal and pstn):
12
Site
HQ
7029467
BR1
7043335
BR2
442076301...
7001
HQ Phone 1
7002
HQ Fax
7050
HQ Analog phone
7065
BR1 Phone 1
5001
BR1 Phone 2
5002
5022
2. Configure BR2 as Call Manager Express and register the phones according to the
following table:
BR2 Phone 1
1001
BR2 Phone 2
1002
3. Configure Phone number 1003 as a second line on both phones in BR2, when a
call comes in to 1003 it should ring on both phones and be answered by the first
user to respond. The second call should ring on the available phone.
4. Make sure you allow dialing from BR2 only by selecting specific line appearance.
5. Make sure all phones display the same general information, aside from the line
specific configuration; this refers to HQ, BR1 and BR2.
6. Create another line for BR2 Phone 2, on button 6 of the 7960 and assign to it
directory number 1005. Make sure this line will not allow call waiting.
8. Configure 1003 as the second line for both phones and make sure that calls to
directory number 1003 will ring both phones; if the line is busy on that phone
then the call should be shown with visible indication and with no ring. The
other phone should ring as usual.
13
9. Allow phone 1 to pickup calls ringing and on hold on phone 2 and vice versa,
this should work for internal and external calls.
10. Both phone 1 and phone 2 are members of VIP sales group and are required to
take calls dialed to 442076301111. The calls are expected to ring the phone that
was idler then the other. If no one answers the call for 8 seconds, it is assumed
that the user is on a break and he should be switched to a DND mode. Calls that
passed both phones (busy or no answer) should be forwarded to DN 1000.
11. Define voice port 0/2/0 on BR1 as analog phone that will work while the router
is in H.323 mode, the phone should have DN on 5050 and it should send calling
name and number. Also calls coming to this port from the PSTN should allow
calling name and number to be presented internally.
14
Solutions:
1. First verify and complete (if needed) the basic things in call manager, this will
require:
Activating services.
15
16
Now enable the auto registration on a number range that will not be used
in the lab (say 8000 to 8099) and wait for phones to start registering.
17
Once you have registered phones, go to device > phones and start
configuring them with the correct parameters. You should change values
for the marked fields, as shown below:
TIP: Put a description that will help you to find the phone when list is displayed.
18
You should see something like the following image when you do device > phone.
19