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INFORMATION TECHNOLOGY & SERVICES The profiles for other MBA students and finance students are not

very different except for the fact that finance students will be working in verticals relevant to finance. The finance students are preferred in these verticals because of their domain knowledge and expertise Banking & Finance sector (BFS) Insurance The Information Technology operations can be classified mainly as Sales Pre Sales - Pre sales operations span across different projects and it is related to the background work for getting new projects. The presales profiles would include understanding business and writing proposals to get new projects. Delivery - Delivery operations are much specific to the programs one is associated with. In short delivery comes only after sales are made. Products

For finance students the scope in sales is limited, the relevant roles are part of presales delivery and products. The various profiles are as described. The profiles of MBA professionals in IT and related fields.

Profile Business Analyst

Field IT/ IT Consulting (Pre Sales)

Description Analyst with capability as follows Requirements Management based on the domain understanding Interface between business Subject Matter expert and the IT Designer / Developer Overall capability to understand the problem and solution from a business perspective Research capability Participation in Consulting along with a Lead Consultant Comparative Analysis of product , services, competitors Ability to conceptualize and create domain offerings Write white papers and track domain trends Provide application (functional) training to end users and technology teams A person with 3 5 years IT experience with added MBA degree Client Interface and relationship manager Business Plan preparation for the growth of the engagement Execution including manpower planning, strategy implementation to keep competition at bay, business development, oversight of overall projects

Engagement Manager

IT (Delivery)

Profile

Field

Pre-Sales

IT (Pre-Sales)

Transition Manager

BPO (Delivery)

Operations Lead

BPO (Delivery)

Consultant/ Sr consultant

IT (Product)

Description Familiarity with the business concepts related to Master Services Agreements, Statement of Work, Gross Margin, Costing Ability to respond with winning proposals Solution Preparation and conceptualization Participation in Proposal preparation and preparation of presentations Analysis of competition, market trends, market needs and preparation of white papers, presentations and concepts that will position to win against competition Comparative analysis of competition, customers competition, products addressing clients needs, trends, regulations Evaluation of new offerings against market exceptions Preparation of collaterals, preparation towards trade shows, exhibitions Ability to analyse business processes Identify the various steps in the business process Evaluate the business process Preparation of plan to transition the business process Risk mitigation Operationalize and stabilize the business process at offshore Preparation of the SLAs and Measurement framework Implementation and Execution of Business process at offshore Build teams to acquire knowledge of business process and execute the same Identify opportunities of improvement Implement Quality initiatives to ensure that the teams meet SLAs Overall Management of the teams Coordination with Training and HR to ensure the overall retention knowledge and man power Operational excellence through implementation of tools and processes Become product expert and repository of contact for product's functional knowledge Prioritize, align and deliver Business Analysis portfolio in line with Product Roadmap Create Business Requirements Definition content in order to describe for Development the functionality required in our products Manage the Funded (bespoke) Development process and analysis to ensure successful customer development Understand the impacts of external influences such as

Profile

Field

Description Regulatory/Compliance so that products always comply with market requirements Understand the impacts of internal influences such as integration with other systems to offer a better integration solution to our customers Provide content into planning process for successful Strategic Planning Review / product roadmaps Direct liaison with clients in order to validate Business Requirements Provide guidance to QA on test scenarios and priorities so that QA can test the Beta software and improve quality of software released Provide subject matter expertise and knowledge input in order to create and maintain Customer Training Materials, User Guides and Demo systems

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