Professional Documents
Culture Documents
Communication Strategies
Communication Strategies
PRESENTATIONS
still
WHY MOST
SUCK
second edition
RICK ALTMAN
Chapter 18
18
e have chosen the order of the chapters in Part 3 with purpose: we think presentation design is more important than slide design. You are the presentation, remember? Your slides are secondary. Your message is more important than your slides, and focusing on the structure of your presentation is a better investment than focusing on how your slides look. That said, the principles in this chapter are the low-hanging fruit of Part 3: easily understood and easily implemented. You wont need a degree in the arts to follow or recreate any of them and none of the makeovers here will intimidate you. This is written for the non-designer.
186
Hmm...if my father is in attendance, it means I have to go with 44 pt type for the body of my slides... In general, if you are in the mid-30s for your headlines and the mid20s for your text, youre going to be fine in most situations. If you suspect that your meeting room is unconventional in some way, there is no substitute for scoping it out in advance, while you still have time to adjust your slides, if necessary. I dont mean to be dismissive here, but I am more interested in the opposite condition: type and other elements that are too big. They typically expose a funamental lack of understanding of one of the most important elements in graphic design:
White space Empty space Negative space
It goes by several names and it is every bit as important to slide design as the elements that go in the space. Yet many, perhaps most, content creators disregard it.
Chapter 18
187
Figure 18.1
This top-heavy slide suffers from elements that are all too big. There is too much competition for your attention.
Figure 18.1 has been an example in my Design for the Non-Designer workshop for several years now. What is the first thing that stands out about this slide, other than the fact that corrosive substances sound really yucky? Thats right...nothing. This slide lacks focus and loses impact because all of the elements compete for your attention. They are all too large and too shoved up to the top. Your eye does not know where to go. In fact, maybe you didnt conclude that corrosives are yucky, because there was little that invited you in to read the three points of the slide. We see this more often than we see elements that are too small. To the question, How did you choose the size of that title? I regularly encounter the answer, I picked the point size that would allow it to go all the way from one side of the slide to the other.
Before you turn the page to see the makeover, I want to point out that I am not passing judgment on the slide background, the photo, or the tenor of the words themselves. I will change none of those components. Instead, I will simply make the title, the text, and the photo a bit smaller. Watch what happens when I do...
188
Figure 18.2
By making each element smaller, it becomes more prominent, not less.
Isnt it amazing how much more prominent the title becomes when reduced in size by almost half (54 pt down to 32) and allowed to swim in all of that space? Its the space around the title that allows it to stand out. When set smaller and allowed to have its line spacing opened up, the text is more inviting. While the value of the photo is not completely obvious, when set smaller, it balances better with the text. As for the line below the title, I might normally remove it altogether, but my arbitrary rules for this exercise forbid it. So I set it to fade to white as it traverses across. I suspect that every one of our readers will recognize the second slide as friendlier and easier to digest. Moreover, I didnt do anything magical or complicated (the faded line was as advanced as I got). I just created more white space by making the elements smaller. Thats all. Figure 18.3 is another example of a slide that lacks focus and definition, therefore not inviting the audience in properly. Your eye sees separate disconnected elements on this slide, each one competing for your attention or being overlooked and disregarded. For instance, can you tell us whether the second line of text belongs to the title or to the bullets? We cant eitherits been made into an orphan. Line spacing is not allocated consistently through the main content, and the tagline at the bottom almost runs into the nicely-designed but completely overpowered logo. In order for it to make a better invitation, we need to chunk this slide better. Lets create three distinct chunks of text elements and allocate the space accordingly. Figure 18.4 shows the value of bringing related elements into proximity and creating space between each chunk of elements. Now it is obvious
Chapter 18
189
Figure 18.3
This text does not do a good job of inviting you in because its elements are scattered down the slide.
Figure 18.4
Better chunking of elements creates a better welcome mat for the audience. And once again, making everything smaller helps.
that the second line is a subhead, the bulleted text has equal space in and around them, and the tagline has been integrated with the logo. Our international editor Chantal Boss raises an excellent point here: should this logo appear here at all? Should logos appear on every slide of a deck, or just on title and ending slides? You could make a very strong case for removing logos from interior slides entirely; the question is often whether you can make that case to the brass. Once again, no rocket science performed here. Nothing that you couldnt do with your own slides. You just need to become more aware of the space around elements and how that space helps define them.
190
About Face
In most cases, preparing slides for a presentation is easier than creating and printing a color brochure or publication. We slide jockeys dont have to worry about color separations, RGB conversions, trapping, or other vagueries of the print medium. On the other hand, print designers can choose from thousands of typefaces for a given job, and they can be confident that their readers will see the type as it was intended. If the text is a bit too small, well, thats what reading glasses are for. Presentation designers have no such comfort zone with their text. Their audiences either sit dozens of feet away from the text, or they are reading it on their own computer screen, in which case its anyones guess whether the typeface chosen by the author will appear as intended. Presentation content creators, as with webmasters, are forced to cede a signficant degree of control over their product to their audience. That creates unique challenges for us. Pick a typeface...as long as its Arial The first question that you must address before choosing a presentation typeface is how well-traveled your slide deck might become. Any likelihood that you might distribute your slides electronically will profoundly influence your decisions. Figure 18.5 is a slide from one of my standard introductions, in which I whine and complain about the topic of the previous chapter. It uses
Figure 18.5
When I can count on the Eras typefaces, this slide looks great...
Chapter 18
191
one of my preferred type families, Eras, and when I run the slide show from my own notebook, with all of the Eras faces installed, this slide looks exactly as I intend. In particular
n
The URL at the top is both left-aligned to the title and properly centered in its space. The title fits comfortably on two lines. The bullet copy is well-distributed, with nice line breaks.
If I were to send the slide deck to you, however, what would happen to my meticulous preparation of this slide? Figure 18.6 provides the answer. If you do not own Eras, Windows will substitute another typeface, probably Arial, and that typeface-swapping could be hazardous to my career. Suddenly, the URL at the top is no longer centered, the title breaks over onto three lines, and worse, the care I took on the fourth bullet to create an even break becomes a disaster.
Part Three: Design
I could try embedding the typeface, assuming I am allowed to, but that creates other potential problems on your end, with nagging dialog boxes about what you can and cannot do with embedded typefaces. These warnings have freaked out enough of my clients that I now know not to go down that road. No, if I have to distribute a slide deck, I revert to a lower common denominator:
I use a typeface that I know everyone owns.
And then my text looks like everyone elses...yawn...but at least I avoid the nasty surprises that you see here.
Figure 18.6
...but on someone elses computer, another face might be used in its place, and that could spell curtains for my design.
192
Figure 18.7
How can both of these statements be true? It all depends upon the medium.
Serif typefaces, like Times New Roman, are better for reading text. Sans serif typefaces, like Arial, are better for reading text.
Of curlycues and stick figures Most of our readers understand the difference between serif and sans serif typefaces. Most of you know that the serifs on a typeface, like the ones in the first string of text in Figure 18.7, are the cute little feet and hats on many of the letters. Serifs guide the eye from one letter to the next, increasing readability in newspapers and magazines. That is why the first of the two statements above is true. The exact opposite is true with text that is displayed or projected onto a screen. Text on a computer or projection screen is of a much lower resolution than the fine ink or toner used for print. At lower resolutions and with less-than-optimal lighting, the serifs get in the way and actually decrease readability. For screen work, sans serif typefaces (sans means without) are easier to read...and that is why the second statement above is also true. The other quality of sans serif typefaces is their uniformity of width. Type purists would argue that they are less distinctive and interesting, and they might very well be right:
PowerPoint
Garamond (serif) Arial (sans serif) The first five letters above certainly have more character. But those uniform widths of the sans serif letters ensure that they will project prominently. While you wont see it at sizes like this, in smaller sizes and with older projectors, the thin strokes of the w and the e above might disappear altogether. That wont happen with a sans serif face.
Chapter 18
193
Experienced designers could successfully mix and matchusing sans serf for all main content and a serif face for larger headlinesbut most of us would just get into trouble if we tried. Better to pick one typeface and stick with it throughout.
n
Consider a serif face if you know that all of your copy will be above 24 pt and you have good contrast between text and background. Otherwise, pick a sans serif face.
Here are ones that you can count on to be present on most computers:
Arial Tahoma We expect strong fourth quarter results We expect strong fourth quarter results
Century Gothic We expect strong fourth quarter results Lucida Sans Trebuchet Verdana Calibri We expect strong fourth quarter results Part Three: Design We expect strong fourth quarter results We expect strong fourth quarter results We expect strong fourth quarter results
Users of Windows Vista or Office 2007 will all have Calibri, but you cant count on it with Windows XP and Office 2003 users. And because it sets much tighter than the rest, typeface swapping that might occur could affect your layouts. Too bad...its the nicest one of the bunch. Most Mac computers will have the first six.
To review, if you are designing a slide show to be played on just one computer, you can pick any typeface that it has. If you are designing a slide show for distribution, then you would be well-advised to choose a face that you can confidently predict a majority of your recipients will own. Here is one last piece of advice about type:
not
194
No Chart is an Island
I need to confess to a bias before we go any further in this section. It threatens to undermine any integrity I might have on this subject:
I do not like charts and graphs.
They are usually misused, abused, and elevated in importance beyond all reason. The software engine for them is terrible, and one last thing, theyre ugly. Tell us what you really think comes to mind as an appropriate response to all of that. As long as Im indulging in full disclosure, Ill also tell you that I have no real interest in teaching anyone how to create a chart or a graph. The world doesnt need any more of them and I can offer no real insight into how to use Microsofts charting engine. The one in Office 2007 is much improved, but it doesnt particularly inspire me any more than the terrible one that plagued previous versions. To those who must create charts on a daily basis, I feel your pain. And the best way I know how to help assuage some of that pain is to help you recognize instances when you can avoid using them. The problem with most charts is that they usually end up being isolated from the rest of the slide. You enter some weird chart-engine mode in order to work on them and that usually leaves them seemingly disconnected from the other slide elements. Therefore, most charts create the impression that they are separate entities onto themselves, often relegated to their own slides, apart from the content that relates to them. Figure 18.8 represents this syndrome quite well. An otherwise welldesigned and clean slide completely lost its way when its creators at the Port of Long Beach felt compelled to create a chart to show the annual traffic patterns, projected out 20 years. The first thing I noticed about the chart when I was brought in to work on this slide deck was the chronology running opposite to intuition: the year 2030 at the top and 2007 at the bottom. Im sure you could make some argument for doing it that way, but I really appreciated the response of my client when I asked why they did. We wanted to change it, but it was so much trouble, we just decided to leave it this way. Now theres an answer I can relate to! It also explains why so many charts are created with opaque backgrounds and unncecessary lines and tick marks. Its just too much $%&#@ trouble figuring out how to get rid of them.
Chapter 18
195
Figure 18.8
All too often, charts become isolated little bubbles onto themselves.
Much of the timeI would argue most of the timethe only real value of a chart is to show relative values of a particular commodity. You are trying to show how one thing measures against another. Do you really need a full-blown chart to show you that? Turning to the chart engine is a knee-jerk reaction...sales are up over last yearlets create a graph to show that... Resist! There are better ways to show relative values than an ugly chart! Figure 18.9 shows a very simple grouping of text, rectangles, and ellipses that anyone reading these pages could create. Just the fact that it has
Figure 18.9
These rectangles and ellipses do just as good of a job, are easier to create, easier to animate, and easier on the eyes.
196
no backround serves to integrate it better with its surrounding environment, and it is so much easier to color coordinate and to animate. t Download 1808.ppt to see how simple a chart can really be.
I concede that it does not contain live data; you cant link this back to an Excel worksheet; theyre just a bunch of shapes. But that is the only concession I am willing to makea non-chart chart enjoys myriad of advantages over a Microsoft-style chart. Your audience wont care if one of them is off by a few pixels; everyone will grasp the impact of the relative values that you are intending to show. While I try to avoid them whenever I can, when I do have to create an actual chart of some sort, I will turn first to my library of charts, graphs, and other graphic elements from smartdraw.com. The charting engine is friendlier and more sophisticated, and it integrates nicely with PowerPoint. Figure 18.10 was created in a fraction of the time that it would have required of me had I used just PowerPoint. When you buy the product, you get an almost-dizzying collection of templates, primitives, and starter elements. Most of the time, however, I am nothing more than a one-trick pony when it comes to charts: I just create rectangles and drop ellipses on top of them when I want to visually show comparative data. A professional designer could create something wonderful with opportunities. I am content to create something that does not look so charty, and you should be, too.
Figure 18.10
Creating this whimsical chart was made simple by smartdraw.coms ability to import chart elements into PowerPoint.
Chapter 18
197
198
Chapter 18
199
Figure 18.12
How clueless was our lead author back in 1985? This clueless.
That notion was completely lost on me in 1985, and it remains a lost concept to many who create slides today. This phenomenon is not far removed from the one that we have already spoken aboutwhen you make everything big, you make it difficult to call attention to particular chunks of content. The makeeverything-bold compulsion is a first cousin, and together they conspire to send an audience a stupefying collection of jumbled messages. I also want to remind you about the most important piece of advice that Part 3 offers, which I outlined on Page 163: you are the presentation. The role of your slides is subordinate to your role. That will be an important undercurrent as we begin this part of the conversation.
200
Figure 18.13
When everything is bold, what is truly important? In this case, it is impossible to know.
Figure 18.13 is a generic version of an actual client slide with all of its design elements removed. As we survey this slide quickly we see
n
Bold and upper-case title Bold regulation number Bold introductory sentence with several job titles set in italic and underlined Bold copy
With all of that bold, how ironic it is that the part that stands out to me are the few words set in normal weight. Everything else is just noiseboldface has been so abused here as to become utterly meaningless. The creator of this slide has made everything bold and so therefore nothing is bold. Figure 18.14 is the result of a 10-minute makeover which includes very little text-editing. Half of the intro sentence has been relocated at the bottom of the slide, the regulation number moved to the top-right, and all bold removed from the main copy. Set in bold instead are the key action words associated with each requirement. The people responsible for compliance are listed at the bottom; they do not need to be set bold as they are prominent by their positioning on the slide. I want to be clear that we are not challenging the importance of the phrase that you might want to set bold. In Figure 18.15, for instance, the phrases that are set in bold might be critically important. Our point is that if it is truly important, it deserves better treatment than
Chapter 18
201
Figure 18.14
The bold on this slide is used judiciously and therefore has much more impact.
merely being set bold on the slide. By virtue of the fact that you are the most important part of the presentation, it is your responsibility to distinguish relative importance and deliver emphasis when warranted. Dont pawn off that critical assignment onto your slides; thats your job! Create emphasis with your voice inflection. Walk to the screen and touch the part of it that merits emphasis. There is no better way to highlight a passage of text than for you, the presenter, to reference it directly, visually and/or verbally.
Figure 18.15
If certain words are worthy of highlighting, you should do it with your voice and with your gestures. That will carry more weight than a bit of bold on the slide.
202
Figure 18.16
With text that is to be emphasized, try setting it bold but in a softer color.
Emphasize with understatement Recalling the discussion about eye fatigure and its insidious and negative effect on a presentation (see Page 44), if there is a time when you feel that a passage of projected text truly warrants highlighting, consider using a color that is softer, not louder. With black text against a white background, try setting the passage in bold and with a sky blue fill or a soft gray. The lighter color provides a softer contrast, but the text still stands out. I find that audiences respond better to it. Case in pointFigure 18.16, a slide for a webinar bemoaning the lack of training time that most people get with PowerPoint. The central element of the slide is undoubtedly the gigantic 15beyond that, there are a few key words in each of the four statements, and while you cant see the soft blue on these pages, those words clearly stand out from the rest, even in gray, but they are not as potentially jarring as black bold might be.
Chapter 18
203
2 3 That first bullet functions much better as a subtitle and, with the title, forms a nice intregrated unit. The two remaining items in the list look better without their bullets, but they appear a bit isolated. And with everything left-aligned, the concluding text sticks out sorely.
204
4 At a minimum, the arrows are more active and energetic than the equal sign, and arguably, they represent the relationship better. Opening up the space between them helps, too.
4 5 Finally, by punching up the text and using the bold-yet-softer technique, the concluding text has much more impact. I recommended to the author that it be set on a click and faded in toward the end of the discussion.