STUDY ON OLIVER WYMAN

Study of a consulting firm in its entirety Under the Guidance of Prof Unnikrishnan K Nair

ARNAB GUHA MALLIK PGP /15/074 Term Paper: Management Consulting: Profession and Practices

CONTENTS
OVERVIEW .................................................................................................................................................... 2 HISTORY ........................................................................................................................................................ 3 Business Description .................................................................................................................................... 5 STRATEGIC PARTNERS .................................................................................................................................. 6 LEADERSHIP .................................................................................................................................................. 7 SWOT ANALYSIS ........................................................................................................................................... 9 WHAT OLIVER WYMAN DOES .................................................................................................................... 10 ORGANIZATIONAL CULTURE AT OLIVER WYMAN ..................................................................................... 13 CAREER AT OLIVER WYMAN ...................................................................................................................... 15 PROFESSIONAL DEVELOPMENT ................................................................................................................. 16 CAREER TRACKS OVERVIEW ....................................................................................................................... 17 CAREER PATHS ............................................................................................................................................ 19 MENTORSHIP .............................................................................................................................................. 21 TALENT PROGRAMS at OLIVER WYMAN ................................................................................................... 22 POCKETGUIDE ............................................................................................................................................. 23 COMMUNITY SERVICE at OLIVER WYMAN................................................................................................ 23 EXHIBIT 1..................................................................................................................................................... 25 EXHIBIT 2: LOCATION AND SUBSIDIARIES ................................................................................................. 27 Exhibit 3: Biographies................................................................................................................................. 29 Exhibit 4: Financial Details + Salaries ........................................................................................................ 32 Bibliography..3 5

OVERVIEW
Oliver Wyman is one of the leading global management consulting firm that combines deep industry knowledge with specialized expertise in strategy, operations, risk management, organizational transformation, and leadership development. It is a part of Marsh & McLennan Companies and is able to draw on experts from their sister companies in the areas of brand and identity management (Lippincott), Economic Consulting (NERA), human capital strategies (Mercer), and insurance (Marsh and Guy Carpenter). The firm's 3,000 professionals help clients optimize their businesses, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. They have offices in 50+ cities in 25 countries. Oliver Wyman as a firm provides high quality, specialized industry and functional expertise. They have a well proven record of outstanding results achieved due to their robust strategy and operational improvement methodologies. Oliver Wyman has one of the most robust framework for risk and financial management in the financial services industry. Their collaborative and flexible working style has led to the enhancement of client engagements and has led to creation and implementation of practical solutions. T he firm's capabilities and intellectual capital are enhanced by our deep industry expertise, geographic range, analytical rigor, and hands-on, collaborative approach. They invest a lot in applied research through many books, periodicals, and frequently contribute to leading business publications. Oliver Wyman's thought leadership is evident in their agenda-setting books, white papers, research reports, and articles in the business press. Also the Oliver Wyman Institute connects the firm with prominent leaders of the academic community for joint research on frontier issues.

AT A GLANCE

Over 40 years of experience serving Global 1000 clients Staff of 3,000 Offices and operations in 50+ cities in 25 countries Part of Marsh & McLennan Companies, a $11+ billion professional services enterprise

HISTORY
The Oliver Wyman Group (OWG) traces its origins to the 1980s when it was established as a subsidiary of Marsh & Mclennan Companies (MMC). In 1984, Oliver, Wyman & Company(OWC) was founded by Alex Oliver and Bill Wyman - former partners from Booz Allen Hamilton. From 1984 to 1995, Christopher Meyer was the Vice President and Group Head at Mercer Management Consulting. In 1988, OWC opened offices in London and Toronto. Oliver, Wyman & Company established its presence in the Pacific Rim in 1995. OWC acquired Higginson & Partners in the UK in 1998. The group acquired Intervaluenet in Italy in 2002. OWC was acquired by Marsh & McLennan Companies in 2003, and as a result "Mercer Oliver Wyman" was established. Mercer Oliver Wyman formed its strategic IT practice and a corporate risk consulting group in 2005. NERA Economic Consulting (NERA), a business unit of OWG, opened a new office in Shanghai in 2006.

The current incarnation of the firm Oliver Wyman was formed in May 2007 through the combination of three global consulting businesses; Mercer Oliver Wyman: specialized in Banks, insurance and Financial Services, Mercer Management Consulting: management consulting firm for industry and services and Mercer Delta: expert in organizational transformation, board effectiveness and CEO leadership development. Marsh & McLennan Companies (MMC) is the parent company of Oliver Wyman.

Oliver Wyman acquired Harbour Consulting, an advisory firm on manufacturing performance and competitiveness in the automotive industry; and Celent, a research and consulting firm focused on the global financial services industry, in 2008.

In the same year, Oliver Wyman acquired Hemeria, a Paris-based management consultancy; and Academee, a UK-based provider of leadership learning solutions.

Also, in 2008, NERA acquired the Toronto-based Berenblut Consulting, a strategy, finance, and economics consultancy; and Oliver Wyman acquired ChapterHouse, a healthcare strategy consulting firm.

In 2011, the group signed an official agreement with The Geneva Association, an international insurance think tank for strategically important insurance and risk management issues.

David J Weinsier was appointed as a Partner and Head of the firm's US Actuarial Life Practice in March 2012.

In May 2012, Rachel Kirsh was named as the Chief Risk and Compliance Officer at OWG. Nicola Dingemans was appointed as the Chief Human Capital Officer at the group in June 2012. In the same month, OWG appointed Ana Kreacic as the Chief Knowledge Officer.

Business Description
Oliver Wyman Group (OWG) is a privately-held management consulting group that provides specialized management, brand and economic consulting services. OMG delivers advisory services through three operating units: Oliver Wyman; Lippincott; and NERA Economic Consulting. Oliver Wyman is a management consulting firm that provides solutions on strategy, operations, risk management, organizational transformation, and leadership development. Its market groups include: automotive; aviation, aerospace and defense; communications, media and technology; energy; financial services, including corporate and institutional banking, insurance, wealth and asset management, public policy, and retail and business banking; industrial products and services; health and life sciences; retail and consumer products; and surface transportation. The group advises its clients who face major strategic discontinuities and risks on business model transformation. The firm's Delta business provides consulting services and customized programs to help Chief Executive Officers and other senior leaders improve their individual and organizational capabilities. Its services include organizational design and transformation; enterprise leadership and board effectiveness. Oliver Wyman's leadership development business provides customized solutions for clients to develop leadership capability across all levels of their organization in order to accelerate the development of leadership as a source of strategic advantage. These customized solutions blend a range of learning methodologies including leadership and employee engagement programs, action learning, coaching, elearning, and online applications. Oliver Wyman advises firms in the areas of offer/pricing optimization; product/service portfolio management; product innovation; marketing spend optimization; value-based customer management; and sales and distribution model transformation.

Under operations and technology specializations, Oliver Wyman offers Information Technology (IT) organization design, IT economics management, Lean Six Sigma principles and methodologies, and sourcing expertise to clients across a range of industries. Oliver Wyman also provides corporate strategy advice and solutions in the areas of growth strategy and corporate portfolio; non-organic growth and merger and acquisitions; performance improvement; business design and innovation; corporate center and shared services; and strategic planning.

STRATEGIC PARTNERS
1.

LIPPINCOT: Lippincott is a leading brand strategy and design consultancy. Founded in 1943, Lippincott helps clients in every industry sector to create, develop, and manage their corporate branding, identity, and image.

2.

NERA Economic Consulting: NERA Economic Consulting provides economic analysis and advice to public and private entities regarding highly complex business and legal issues arising from competition, regulation, public policy, strategy, finance, and litigation.

3.

MARSH & MCLENNAN: Marsh & McLennan Companies (NYSE: MMC) is a global team of professional services companies offering clients advice and solutions in the areas of risk, strategy, and human capital.

4.

Marsh: Marsh is a global leader in insurance broking and risk management, teaming with its clients to define, design, and deliver innovative, industry-specific solutions that help them protect their future and thrive. Founded in 1871, Marsh introduced and promoted the concept and practice of client representation through brokerage, the discipline of risk management, and the globalization of insurance and risk management services.

5.

Mercer: Mercer is a global leader for HR and related financial advice, products, and services. In its work with clients, Mercer enhances the financial and retirement security, health, productivity, and employment relationships of the global workforce.

6.

Guy Carpenter : Guy Carpenter is a global leader in providing risk and reinsurance intermediary services. Guy Carpenter creates and executes reinsurance solutions and delivers capital market solutions for clients around the globe.

LEADERSHIP

Name Scott McDonald John Drzik Partha Bose Matthew Cunningham Jeremy Badman Jacques Cesar Simon Harris Nicky Dingemans Rachel Kirsh Ana Kreacic

Job title President Chairman Chief Marketing Officer Chief Financial Officer Chief Operating Officer Chief Transformation Officer Chief Strategy Officer Chief Human Capital Officer Chief Risk and Compliance Officer Chief Knowledge Officer

Board Senior Management Senior Management Senior Management Senior Management Senior Management Senior Management Senior Management Senior Management Senior Management Senior Management

Name Peter Walsh

Job title Head, Manufacturing, Transportation and Energy

Board Senior Management

Javier Baigorri Mike Weissel Alan McIntyre Nick Studer Davide Taliente Paula McGlarry

Head, Internatioanl Head, Health and Life Sciences Head, North America Head, Financial Services Head, Europe General Counsel

Senior Management Senior Management Senior Management Senior Management Senior Management Senior Management

SWOT ANALYSIS

WHAT OLIVER WYMAN DOES

Oliver Wyman has expertise and provides consulting services in the following industries.

Industries AUTOMOTIVE AVIATION, AEROSPACE & DEFENSE COMMUNICATIONS, MEDIA & TECHNOLOGY ENERGY FINANCIAL SERVICES HEALTH & LIFE SCIENCES INDUSTRIAL PRODUCTS RETAIL & CONSUMER PRODUCTS SURFACE TRANSPORTATION

Capabilities ACTUARIAL BUSINESS & ORGANIZATION TRANSFORMATION CORPORATE FINANCE & RESTRUCTURING RISK MANAGEMENT MARKETING & SALES OPERATIONS & TECHNOLOGY STRATEGY SUSTAINABILITY

The following table shows what the various functions are where OLIVER WYMAN offers consulting services within the specified industry
RETAIL & CONSU MER PRODUC TS

AUTOM OTIVE
Brand Managem ent

AVIATIO N, AEROSPA CE & DEFENSE

COMMUNIC ATIONS, MEDIA & TECHNOLOG Y

ENERGY

FINANCI AL SERVICE
Finance & Risk

HEALTH & LIFE SCIENCES

Healthcare Reform

INDUSTR IAL PRODUC TS

Product Costs and Sourcing

SURFACE TRANSPORTA TION

Aviation

Technology

Oil & Gas

Retail

Rail and Road

Customer Value Retail, After Sales & Financial Services

Aerospace & Defense

Communicatio ns

Utilities

Corporate & Institution al Banking

Integrated Health Managem ent (IHM)

Operation al Excellence

Consume r Products

Rail Operations Consulting Services & Software Supply Chain, Logistics, Integrators & Postal Service

Aviation MRO

Media & Entertainment

Retail & Business Banking

Strategic Growth Services

Overhead Costs

Product Creation & Technolog y Innovation s Manufact uring Strategies & Operation al Excellence Corporate Finance: Automotiv e

Airports

Wealth & Asset Managem ent

BioPharma Ecosystem s

Restructur ing

Maritime & Ports

Travel & Hospitality

Insurance

Reinventin g R&D

Growth Strategy

Non-Air Transportation Equipment Suppliers Corporate Finance in Surface Transportation

Lean

Public Policy

Proving Economic Value

Restructur ing

Corporate Finance

Corporate Finance and Advisory Strategic Informati on Technolog y and Operation s

Vaccines

Sales & After Sales Mergers & Acquisitio ns, Post Merger Integratio n

Pharmace uticals & Biotechnol ogy Health Insurance Payers Healthcare Providers

Organizati onal Alignment Global Risk & Trading Productio n Systems Engineerin g and Automatio n Commerci al Vehicles Agricultur e& Constructi on Equipmen t

The following table shows what the various capabilities of OLIVER WYMAN and the depth of the consulting services provided by them
BUSINESS & ORGANIZATIO N TRANSFORMAT ION

ACTUARI AL

CORPORATE FINANCE & RESTRUCTUR ING

RISK MANAGEM ENT

MARKETI NG & SALES

OPERATIO NS & TECHNOLO GY

Health

Business Transformation

Mergers and Acquisitions

Finance & Risk

Lean Six Sigma

Life and Annuity Property and Casualty

Organization Transformation

Structured Finance

Global Risk & Trading

Value Sourcing IT Organizati on Design IT Economics Measurem ent & Maximizati on Strategic Informatio n Technolog y and Operations

Project Finance

Global Risk Center

STRATEGY Growth Strategy and Corporate Portfolio NonOrganic Growth and M&A Performan ce Improvem ent

SUSTAINABI LITY

Airlines

Automotive

Energy & Utilities

Restructuring

Compliance & Governance

Business Design and Innovation

Financial Services

Post-merger integration

Corporate Center and Shared Services Strategic Planning

Manufacturi ng Retail Sustainable Cities Transportati on & Logistics

ORGANIZATIONAL CULTURE AT OLIVER WYMAN

Oliver Wyman has an entrepreneurial culture which gives every new employee the opportunity to gain exposure to global clients, collaborate with industry experts and our own senior Partners and thus paves the way for them to become a Partner without having to leave the firm to get an advanced degree. The internal culture at Oliver Wyman is such that new hires are treated as potential partners from Day One, assigned high-impact roles on complex cases, have direct client exposure and the opportunity to bring tangible benefits to our clients They follow a collaborative and non-hierarchical structure which means that the ideas put forth by an employee is given due weightage. They are required to brainstorm and debate the best minds and champions from the industry. Due to the diverse culture at the workplace, one will spend time with dynamic and smart people from a wide range of backgrounds and cultures.

In Oliver Wyman, most of the best internal programs and initiatives from employee resource groups to upward reviews of managers to firm-wide information sharing networks have been suggested from consultants of Oliver Wyman itself. Hence one has a chance to make an impact on the business of OLIVER WYMAN also.

The areas where Oliver Wyman lays stress upon for any new employee are

Specialized industry and functional expertise Rigorous, proven strategy and operational improvement methodologies Collaborative working style Agenda-setting research Work-life balance

Ask any of our colleagues why they chose Oliver Wyman and the same sentiment is repeated again and again: "It's the people." Other firms say it; at Oliver Wyman, we live it.

The culture at Oliver Wyman is not pre-defined by any tradition or set rules as to how things should be done or how one should work. Instead the culture is constantly changing, shaped, and rejuvenated by the people who work at Oliver Wyman At Oliver Wyman, a lot of focus is put on the healthy exchange of ideas, teamwork, and mutual respect. The focus is more on the quality of output rather than quantity and do not encourage the culture of "long hours for long hours' sake." Work life balance is a priority at the firm as the employees are encouraged to pursue interests outside of work

Like any other consulting firm, the consultants work onsite with the clients for a project's entire lifecycle, from strategy development to implementation. According to the firm, the quality of executing the project and finally the implementation of the downstream change is bound to improve if the consultants work shoulder-to-shoulder with clients. It is imperative that every consultant work with a commitment to excel in the delivery of the project and should have a clear focus to help the clients achieve tangible results.

The internal culture is conducive to consultants devising and leading initiatives no matter at which part of the world they are working. There is an environment of meritocracy where the where the best ones can rise to the top, such as when a group of our consultants built an online Innovation Forum to gather the strongest ideas and help facilitate their implementation.

WHAT MAKES OLIVER WYMAN DIFFERENT? Diversity and inclusion enables Oliver Wyman to continuously attract and retain exceptional people and creates a culture that takes in the differences and perspectives of people coming from diverse backgrounds. Oliver Wyman has led to the formation of certain people networks which play a vital role in promoting diversity and inclusion within the firm. The 3 networks are : 1. GLOW (Gays and Lesbians at OLIVER WYMAN) consists of lesbian, gay, bisexual, and transgendered (LGBT) employees and their allies. GLOW champions initiatives that encourage cultural awareness and transformation within the firm 2. WOW (Women at Oliver Wyman) consists of women and men who, together, work to improve the recruitment, development and retention of highly talented women. 3. EMPOWERED (Employees of Oliver Wyman Enabling racial and Ethnic Diversity) welcomes all employees interested in helping recruit, retain, and develop racially and ethnically diverse colleagues through initiatives that foster communication, understanding, and appreciation of racial and ethnic diversity

CAREER AT OLIVER WYMAN

As already mentioned meritocracy is a core value at Oliver Wyman. There is no pre-determined career path. A lot of flexibility is given to the employees.

A consultant throughout his entire career is bound to engage with senior clients and Partners, take part in client projects thus becoming extremely adept at solving complex, real-world problems and cultivate a broad and deep knowledge of critical business issues. The faster one demonstrates

his/her capabilities the more the responsibilities assigned. Consultants who join straight from university can expect a path to Partnership of six to nine years. Those with previous work experience can expect a shorter timeframe.

At Oliver Wyman, consultants are encouraged and supported if they want to relocate to other geographies. Its within the organizational DNA where international mobility and cross-cultural experiences are valued

PROFESSIONAL DEVELOPMENT
The firm is very much committed to nurture, encourage and develop consultants early in their careers. They are offered as much responsibility as they can handle and are regularly provided ongoing training to accelerate career development.

The firm believes that ones life is not all about his/her work at Oliver Wyman, hence on offer are some innovative alternatives for work firm that include sabbaticals, externships, Non-Profit Fellowships and part-time work programs.

Though Oliver Wyman believes that an advanced degree is not mandatory for a promotion, however if one chooses to pursue an advanced degree, Oliver Wyman can act as an attractive springboard. For those who qualify and vow to return to the firm after the advanced degree, Oliver Wyman will sponsor their MBA. In addition, Oliver Wyman as a firm offers continuing education programs, including sponsorship of language development, CFA, CRA and other programs which combine business needs with personal development. The Flex-OW programs at Oliver Wyman allow one to broaden his/her experience through opportunities such as externships in an industry or work with a non-profit.

CAREER TRACKS OVERVIEW

A lot of stress is put on 2 things when a consultant is assigned to cases

Serving the client to the best of ones ability, and Helping the consultant develop as fast as possible.

Oliver Wyman provides mainly two types of Consulting

1. Financial Services Consulting At Oliver Wyman, Financial Services consultants become content specialists early in their careers. Their clients include regulatory and government agencies, top private equity firms, and a wide range of leading banks, insurers, and payment companies, all with the common thread of increasing institutional value.

Oliver Wymans primary practice areas include:

Corporate & Institutional Banking Retail & Business Banking Wealth & Asset Management Insurance Finance & Risk Corporate Finance & Advisory Strategic IT & Operations

Public Policy

Offices are present in the following cities: Boston, Chicago, Dubai, Frankfurt, Hong Kong, Istanbul, London, Madrid, Milan, Moscow, Munich, New Delhi, New York, Paris, San Francisco, Seoul, Shanghai, Singapore, Stockholm, Sydney, Tokyo, Toronto, Zurich. 2. General Management Consulting Consultants who join the General Management Consulting track get broad client exposure across diverse industries and problems thereby developing their consulting knowledge and building specialized expertise. They receive exposure to important strategic issues across various industries such as automotive, aviation, communications, energy, healthcare and life sciences, manufacturing, media, retail, technology and transportation Practice areas with the General Management Consulting track include:

General Consulting Group (entry-level consultants) Communications, Media, and Technology Consumer and Industrial Value Transformation Health and Life Sciences Manufacturing, Transportation, and Energy

Offices are present in the following cities: Boston, Chicago, Dallas, Dubai, Frankfurt, London, Madrid, Mexico City, Montral, Munich, New York, Paris, San Francisco, So Paulo, Seoul, Toronto, Zurich

Apart from the 2 main consulting practices, Oliver Wyman is also present in the ORGANIZATION TRANSFORMATION business This business works with C-suite leaders and business unit executives to design and implement largescale transformation across the enterprise. The consulting services are provided throughout the entire transformation process, including strategy execution, organizational review, implementation support, and attainment of measureable results to achieve a real and lasting impact.

Offices are present in the following cities: Frankfurt, London, Madrid, Montral, Munich, New York and Paris.

CAREER PATHS
There is no single, pre-ordained career path at Oliver Wyman. The different programs on offer are

Interns
o

It is a 2-6 months program that provides the intern the opportunity to get to know Oliver Wyman as a firm and obtain first-hand experience in consulting.

The interns staffed on projects and treated like full team members and given distinct responsibilities. They are provided coaching and feedback throughout the time they are with them. The best performers are often offered permanent employment after graduation from university

The number of interns hired varies each year based on business needs.

Consultants
o

Oliver Wyman will look for integrity, maturity, initiative, intuition, creativity and a strong background in problem solving and analytical skills in a person who applies Oliver Wyman hires with the expectation of progression to partnership.

Experienced Hires
o

Oliver Wyman also hires experienced professionals with the expectation that they will manage projects immediately upon entering the firm.

They are given broader responsibilities, including managing client relationships and providing "thought leadership" and creativity. These experienced hires work in tandem with Partners and have the primary responsibility to manage, coach and develop nonPartner consultants at Oliver Wyman.

Partners
o

The Partners at Oliver Wyman oversee and manage major client relationships and account planning for Global 1000 companies.

They are the ones who lead and manage the client project work, which includes overseeing and coaching consultants assigned to their projects.

They mainly focus on developing long-term relationships with the most senior-level corporate managers in companies across the planet.

Partners are the ones that lead marketing and intellectual capital development, not only for their clients, but also for the firm

Partners also take part in developing and shaping company policies and business strategies.

They lead the professional development of staff through mentoring, training and participating in the day-to-day leadership of each office.

MENTORSHIP
One of the most important aspects for the holistic and fast development of a new hire/consultant is to provide active mentorship. The new hires are mentored from day one at Oliver Wyman. It is the set of talented and motivated colleagues at Oliver Wyman who help the new hires to progress and develop.

A new consultant is provided both

1.

An official advisor who will help in making the right career decisions

2. Informal mentor who will answer the most casual of questions

As said by Oliver Wyman themselves, in the culture of apprenticeship and mentorship that exists, one will always find role models who provide a supportive environment to learn and grow.

Mentorship here happens every hour of the day it happens in formal and informal ways, it happens at a case team dinner; it happens when you reach out to alumni, it happens when you're given a stretch role on a project. MICHAEL, LONDON

TALENT PROGRAMS at OLIVER WYMAN

Oliver Wyman offers a range of talent programs designed to provide diverse opportunities for professional growth and personal fulfillment, and to help colleagues achieve work-life balance. The Talent Programs include:

1. 10/11 Month Year & Sabbatical: It enables the consultants to plan a month or two away from the firm to pursue their interests, whether it is cooking school in Italy, a trek in the Himalayas, in-depth language immersion, or helping a friend launch her not-for-profit venture 2. Non-Profit Fellowship: The Non-Profit Fellows spend up to six months working at a non-profit organization of their choice, anywhere in the world, typically in a consulting capacity in order to solve some knotty problems the non-profit hasnt been able to crack themselves. 3. The Marsh & Mclennan Companies Rotation Program and Externships: Those who want temporary break from consulting and want to see how life is like in the regular business world are provided 2 ways to do that a. Work, on a rotational basis, with Marsh & McLennan Companies, which is a Fortune 200 company.

b. The Externship program lets them work for another company, sometimes a client.

Both options provide a great way to broaden ones skill set and develop a deeper understanding of what working life is like outside of consulting.

POCKETGUIDE

COMMUNITY SERVICE at OLIVER WYMAN

Oliver Wyman believes that it has a commitment to make some positive change in the world. They have hence created certain formal programs, such as pro bono work and Non-Profit Fellowships, as well as grass-roots initiatives, such as annual charity auctions and local community service projects. Most of the above mentioned initiatives are long-time traditions at OWG, while many are commenced by highly motivated individuals who have seen a need and step up to help.

Oliver Wyman uses its deep knowledge and diverse expertise to have a significant, meaningful impact on society. Through the global Pro Bono Program, OWG partners with and conducts advisory projects for innovative NGOs collaborating very closely with them to create feasible outcomes that will benefit them. Recent clients have been the The Gates Foundation, Acumen Fund, Junior Achievement, Room to Read, Women's World Banking, and Wyman Worldwide Health Partners.

As already mentioned, there exists the Oliver Wyman Non-Profit Fellowship Program which enables the consultants to make a personal contribution to a cause and in the process developing new business and leadership skills. They work full-time at a non-profit organization. In the last 10 years, over 100 Oliver Wyman Non-Profit Fellows have made a difference for NGOs around the world, on issues like economic and social justice, environment, health, and education. Oliver Wyman has established a fellowship relationship with Kiva.org, the person-to-person micro-lending website. Program participants have also worked at the Charles Darwin Foundation, the Clinton Foundation, Endeavor, The Nature Conservancy, and Teach For India, among many others.

EXHIBIT 1

HISTORY of OLIVER WYMAN

1970: Temple, Barker & Sloane, Inc. founded in Boston.

1972: Strategic Planning Associates, Inc. founded in Washington, D.C. 1980: Delta Consulting Group founded in New York. 1984: Oliver, Wyman & Company founded in New York. 1986: William M. Mercer acquires Duncan C. Fraser & Co and Future Cost Analysts, forming the 1987: Temple, Barker & Sloane acquired by Marsh & McLennan Companies, Inc. 1988: Oliver, Wyman & Company initiates expansion outside of the US with office openings

1990: Merger of Temple, Barker & Sloane and Strategic Planning Associates.Strategic Planning Associates acquired by Marsh & McLennan Companies, Inc. 1993 Mercer MC acquires Unternehmensberatung Munchen GmbH (Germany and Switzerland).

1992: Temple, Barker & Sloane / Strategic Planning Associates name changed to Mercer

1995: Oliver, Wyman & Company establishes presence in the Pacific Rim and Mercer MC 1997: Mercer MC acquires Corporate Decisions, Inc. (US, UK, France). 1998: Mercer MC acquires Dr. Seebauer & Partner GmbH (Germany and Switzerland). Oliver, Wyman & Company acquires Higginson & 2000: Delta Consulting Group acquired by Marsh & McLennan Companies, Inc. Mercer MC acquires Anlisis y Desarrollo de

2003: Mercer Oliver Wyman formed, following the acquisition of Oliver, Wyman & Company by Marsh & McLennan Companies, Inc.

2002: Mercer Delta acquires Change Management Consultants (France). Mercer Delta acquires Johnston Smith International, Inc. (Canada). Mercer MC acquires Informed Sources Holdings

2004: Mercer Delta acquires CDR International, LLC (US). Mercer MC acquires c.r.m. Concord, s.a. (Spain). 2005: Mercer Oliver Wyman forms its Strategic IT practice and a Corporate Risk Consulting group, including practice areas in Enterprise 2006: Mercer MC acquires DiamondCluster International's Continental Europe, Middle East, and South America operations. Mercer MC acquires MultiModal Applied 2007: Mercer Oliver Wyman, Mercer Management Consulting, and Mercer Delta Organizational Consulting join forces under the name Oliver Wyman.

2008: Oliver Wyman acquires ChapterHouse. Oliver Wyman acquires Academee (United Kingdom). Oliver Wyman acquires Hemeria (France). Oliver Wyman acquires Celent. Oliver Wyman acquires Harbour Consulting.

2012: Oliver Wyman launches rebrand

EXHIBIT 2: LOCATION AND SUBSIDIARIES

Oliver Wyman Group (Australia) Darling Park Tower 3 201 Sussex Street Sydney New South Wales 2000 AUS T: 61 2 8864 6555

Oliver Wyman Group (the UK) 55 Baker Street London W1U 8EW GBR T: 44 20 7333 8333

Oliver Wyman Group (Switzerland) Tessinerplatz 5 8027 Zurich Schweiz CHE T: 41 44 208 77 77

Oliver Wyman Group (France) 28 avenue Victor Hugo 75783 Paris Cedex 16 FRA T: 33 1 45 02 30 00

Oliver Wyman FZ-LLC (the UAE) Arjaan Offices 11th Floor Dubai Media City Dubai ARE T: 971 4 425 7000 F: 971 4 427 0534

Oliver Wyman Group (Germany) Bleichstrasse 1 60313 Frankfurt am Main DEU T: 49 69 955 120 0 F: 49 69 955 120 10

Oliver Wyman Group (China) Beijing Kerry Centre No 1 Guanghua Road Chaoyang District Beijing 100004 CHN T: 86 10 6533 4200

Oliver Wyman Group (Singapore) 8 Marina View 09-07 Asia Square Tower 1 Singapore City 018960 SGP T: 65 6510 9700 F: 65 6327 0672

Oliver Wyman Group (India) 12-01 Tower 2 One Indiabulls Centre Senapati Bapat Marg Mumbai 400013 Maharashtra IND T: 91 22 665 12900

Oliver Wyman (the US) 155 North Wacker Drive Suite 1500 Chicago Illinois 60606 USA T: 1 312 345 3300 F: 1 312 345 3301

Exhibit 3: Biographies
1.Scott McDonald Board: Senior Management Job Title: President Mr. McDonald serves as the President at Oliver Wyman Group since July 2012. He was previously the Global Head of the Corporate and Institutional Banking (CIB) practice. Before joining Oliver Wyman, Mr. McDonald was an mergers and acquisitions investment banker with RBC Dominion Securities in Toronto. He received degrees in Finance and Economics from McGill University and International Relations from Cambridge University. 2.John Drzik Board: Senior Management Job Title: Chairman Mr. Drzik has been the Chief Executive Officer at Oliver Wyman Group since 2006. He served as the President at the group from 2006 to 2012. He joined the former Oliver, Wyman & Company in 1984 and was appointed as its Chairman in 2000. From 2003 to 2006, Mr. Drzik was the President at Mercer Oliver Wyman, which was formed following MMC's acquisition of Oliver, Wyman & Company in 2003. Mr. Drzik graduated summa cum laude with a Bachelor of Sciences degree in Engineering Management Systems from Princeton University. He currently sits on the Advisory Board at Princeton's Financial Engineering program and on the Industry Advisory Board of the Wharton Financial Institutions Center. 3.Partha Bose Board: Senior Management Job Title: Chief Marketing Officer Mr. Bose serves as the Chief Marketing Officer at Oliver Wyman Group. Prior to joining the group, he spent 18 years in leadership positions with various professional services firms including as a partner at McKinsey & Company in London and New York, where he was also the Editor-in-Chief of the McKinsey Quarterly. Mr. Bose also served as a senior partner at The Monitor Group in Cambridge, Massachusetts,

and as a global Marketing Director at Allen & Overy. Mr. Bose received a Bachelor of Engineering (Mechanical) degree from the MS University of Baroda, India, a Master of Science degree from Columbia University's Graduate School of Journalism, and a Master of Business Administration degree from the Massachusetts Institute of Technology's Sloan School of Management.

4.Matthew Cunningham Board: Senior Management Job Title: Chief Financial Officer Mr. Cunningham serves as the Chief Financial Officer at Oliver Wyman Group. Prior to that, he spent 15 years consulting for Oliver Wyman to the insurance companies, regional banking institutions, and asset managers in North America. In addition, Mr. Cunningham served for several years on the firm's Human Resources Committee and Infrastructure Management Group. He graduated magna cum laude from Princeton University with a Bachelor of Arts degree in Economics. 5.Jeremy Badman Board: Senior Management Job Title: Chief Operating Officer Mr. Badman serves as the Chief Operating Officer at Oliver Wyman Group. He has over 15 years of experience consulting to financial institutions and energy companies around the world. His consulting work has focused on Corporate and Institutional Banking clients, and he was a founding member of the firm's Strategic IT and Operations practice. In addition, Mr. Badman also works with energy trading businesses on similar topics. In addition to working at Oliver Wyman, he has created a start-up focused on online shopping and has worked in Venture Capital. Mr. Badman holds a master's degree in Engineering from St. Edmund Hall, Oxford University.

6.Jacques Cesar Board: Senior Management

Job Title: Chief Transformation Officer Mr. Cesar serves as the Chief Transformation Officer at Oliver Wyman Group. He has over 25 years experience of consulting in the UK, Continental Europe, and North America. Mr. Cesar graduated from the Ecole Centrale des Arts et Manufactures in Paris with a master's degree in science. He also received a Bachelor of Arts degree in Economics from La Sorbonne and a joint Master of Business Administration degree from Institut Superieur des Affaires, Paris, and Stanford University. 7.Simon Harris Board: Senior Management Job Title: Chief Strategy Officer Mr. Harris serves as the Chief Strategy Officer at Oliver Wyman Group. Prior to that, he was the Head of Strategy and Marketing for the group's financial services business. Mr. Harris has 20 years of consulting experience in North America, Europe and beyond. Before joining the former Oliver, Wyman & Company in 1992, he worked at LEK Consulting and Racal Electronics. Mr. Harris received a master's degree in Engineering from Cambridge University. 8.Nicky Dingemans Board: Senior Management Job Title: Chief Human Capital Officer Ms. Dingemans serves as the Chief Human Capital Officer at Oliver Wyman Group since 2012. She is a Member at Oliver Wyman Group's Management Committee and Global Leadership Team. Ms. Dingemans also sits on the Marsh & McLennan Companies Global Human Resources Executive Team. Prior to joining Oliver Wyman Group, she was the Global Chief People Officer at Reed Smith LLP. From 1987 to 2007, she was with Booz Allen & Hamilton (now Booz & Co.), where she held numerous roles in consulting (primarily to the healthcare sector) and human resources, including Global Human Capital Director for the Global Commercial/Global Integrated Business. Ms. Dingemans received a Master of Sciences in Management from Stanford Business School and a Bachelor of Arts degree in Biochemistry from The Queen's College, Oxford University.

9.Rachel Kirsh Board: Senior Management Job Title: Chief Risk and Compliance Officer Ms. Kirsh has been the Chief Risk and Compliance Officer at Oliver Wyman Group since June 2012. She also leads compliance efforts for the group, working with members of the Marsh & McLennan Companies Compliance team on developing and implementing policies, procedures, systems, and controls that support the group's ERM program. Prior to this role, Ms. Kirsh served as the Global Head of Human Capital Operations at Oliver Wyman Group from 2002 to 2012. She was responsible for developing and managing the global human resources operations function. Prior to joining the firm, Ms. Kirsh worked as an employment lawyer. She holds a Bachelor of Arts degree in History from Harvard College and a Juris Doctorate from the College of William & Mary Law School. 10.Ana Kreacic Board: Senior Management Job Title: Chief Knowledge Officer Mr. Kreacic has been the Chief Knowledge Officer at Oliver Wyman Group since June 2012. Peter Walsh Board: Senior Management Job Title: Head, Manufacturing, Transportation and Energy Mr. Walsh serves as the Head of Manufacturing, Transportation and Energy (MTE) business unit at Oliver Wyman Group. He is a Supervisory Principal of the specialized investment banking arm of Marsh & McLennan Companies (MMC). Mr. Walsh received a Bachelor's degree in accounting from the University of Glasgow. He is a Certified Chartered Accountant in Scotland.

Exhibit 4: Financial Details + Salaries

Annual turnover: 127,276,000.00 Annual profit: 12,249,000.00 ________________________________________ Turnover per employee: 344,921.41 Profit per employee: 33,195.12

Salaries
Number of staff: 369 Total spent on wages: 54,364,000.00 Average staff pay: 147,327.91 *

Number of directors: 19 Directors' remuneration: 1,692,000.00 Increase over last 7 years: -18.61% Highest paid director's salary: 961,000.00 ** Increase over last 7 years: -39.98%

Bibliography
(n.d.). Retrieved from Oliver Wyman: http://www.oliverwyman.com/ (n.d.). Retrieved from 360 Datamonitor: http://360.datamonitor.com/Product?pid=8B806DD9-AF1D4A67-8534-8929F0A29027&view=BusinessDescription (n.d.). Retrieved from Worksmart: From the TUC: http://www.worksmart.org.uk/company/company.php?id=02995605