Guest Name First Name Title Language

Country VIP

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Arrival Nights Departure Adults No. Of Rms. Rm. Type Room Rate Code Rate Block Code

Child

Xbed

Created By

VILLASEORS

On

07 - 07 - 07

Cerrar apicacin...

Phone Member Type Member No. Member Lvl.

Agent Company Group Source

Cribs

Arrival Time

Res. Type Market Source Origin Payment Credit Card No. Exp. Date CRS. No. Aproval Code Aproval Amt Suite Whith Confirmation

07 - 07 - 07

Updated By

VILLASEORS

On

07 - 07 - 07

Profile

Guest Balance 0 Disc. Amt. % Reason Specials Fruit Basket Packages Coments Displayed prior to check in, Bienvenido Sr. Embajador

On

07 - 07 - 07

Save Options

Ok Close

Frequent Guest Loyalty Club Member Celebrity Politician Owners Friend Owner Diplomatic In House Manager

Afghanistan Albania Algeria American Samoa Andorra Angola Anguilla/St Kitts Mxico Canada Francia Est. Unidos Italia Inglaterra Australia

Mandarin English French German Italian Japanese Portuguesse Russian Spanish Swedish

Masterd Card Visa American Express House account Cash Deposit

Early Arrival Late Departure Bath Robe Chamapagne and Chiller Cheese platter Rollaway bed Crib Extra Towels Special Pillows Fruit Basket Specialo Amanities Relaxing Amanities Chees and wine

Mister Miss Mrs Doctor Lawyer account

Standard Double Smoking Standard King Smoking Deluxe Double Smoking Deluxe King Smoking Junior Suite Double Smoking Junior Suite King Smoking Master Suite Smoking Standard Double Non Smoking Standard King Non Smoking Deluxe Double Non Smoking Deluxe King Non Smoking Handicap Double Smoking Posting Master All Rooms

6 PM Realease Deposit Requested Guaranteed Guaranteed Travel Guaranted Credit Guaranted Deposit Group Definite Group Tentative Guaranteed Cart Non Guaranted

Local Agent International Agent Sabre Apollo Walk In Direct Call Magazine Newspaper Television Advertising Web Site

Reserved by telephone Reserved by fax Reserved by e-mail Walk in Web Travel Agency Reservations Center

Complaint Friends and Family Per Front Office Manager GMs Approval Tourism Industry Low Rate Requested Room Type Not Avilable Offer Package Staff VIP

Federal Gouverment State Gouverment Group Association Corporate Group Rack Rate Discount International Corporate Local Corporate Internartion Tourism Travel Agent

Fixed Charges Input

Name Arrival Once

0 30-12-99 Daily Weekly

Trn. Code Amount Qty

###

Nights Departure Monthly Quarterly

0 30-12-99 Yearly

Daily Date End Date

OK

CLOSE

1010 1020 1030 1050 2010 2020 2030 2110 2210 2220 2230 2310 2320 2340 2370 2410 2420 2440 2470 3101 3102 3105 5100 5110 4010 4020 4030 4040

Room Charge No- Show Charge Cancelation Fee Day - Use Tonalna Food Tonalna Beverage Tonalna Snacks Palapa Food Yoltzin Food Yoltzin Beverage Yoltzin Snacks Chichen-Itza Food Chichen-Itza Beverage Chichen-Itza Cocktail Chichent-Itza Hall Rent Tulum Food Tulum Beverage Tulum Cocktail Tulum Hall Rent Local Call Long Distance Call Operator Assistance Federal Tax State Tax Oriental Massage Anti- Stress Massage Body Treatment Facial Treatment

Turndown Turndown Service Time Room Instructions Si

4:00 Hacer cortesia en la habitacin y colocar una rosa r

la habitacin y colocar una rosa rosa

OK

Close

Si No

New Messages X Room

Name

Arrival

Departure

Group

Message For Name Language

0 Spanish

Message From Name lopez First Name Andrea Title Miss Company Name Message Text Phone No.

Search

up

FAVOR DE COLOCAR EL MENSAJE

Print

Save

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You received a phone call without living a message You have a message in your answering machine We have a facsimile for you. Please come to the front desk You had a visit

Mister Miss Mrs Doctor Lawyer account

English French German Spanish Swedish Portuguesse Mandarin Japanese Italian Russian

Reservation Comments Comment Type Comment Displayed prior to check Bienvenido in Sr. Embajador

Bienvenido Sr. Embajador

New

Edit

Delete

Close

Reservation Comments - Add

Date

21-03-13

Bienvenido Sr. Embajador

Comment Type Displayed prior to check in

OK

Close

Displayed on billing screen Displayed after check in Displayed prior to check in

Guest Name lety First Name Title Language

Country VIP

More Fields

Arrival Nights Departure Adults No. Of Rms. Rm. Type Room Rate Code Rate Block Code

9/10/2011 5 9/15/2011 Child Xbed

Created By

VILLASEORS

On

07 - 07 - 07

Phone Member Type Member No. Member Lvl.

Agent Company Group Source

Cribs

Arrival Time

Res. Type Market Source Origin Payment Credit Card No. Exp. Date CRS. No. Aproval Code Aproval Amt Suite Whith Confirmation

07 - 07 - 07

Updated By

VILLASEORS

On

07 - 07

Profile

Guest Balance Disc. Amt. Reason Specials Packages Coments

0 %

RS

On

07 - 07 - 07

Save Options

Ok Close

Frequent Guest Loyalty Club Member Celebrity Politician Owners Friend Owner Diplomatic In House Manager

Afghanistan Albania Algeria American Samoa Andorra Angola Anguilla/St Kitts

Mandarin English French German Italian Japanese Portuguesse Russian Spanish Swedish

Masterd Card Visa American Express House account Cash Deposit

Early Arrival Late Departure Bath Robe Chamapagne and Chiller Cheese platter Rollaway bed Crib Extra Towels Special Pillows Fruit Basket Specialo Amanities Relaxing Amanities Chees and wine

Mister Miss Mrs Doctor Lawyer account

Standard Double Smoking Standard King Smoking Deluxe Double Smoking Deluxe King Smoking Junior Suite Double Smoking Junior Suite King Smoking Master Suite Smoking Standard Double Non Smoking Standard King Non Smoking Deluxe Double Non Smoking Deluxe King Non Smoking Handicap Double Smoking Posting Master All Rooms

6 PM Realease Deposit Requested Guaranteed Guaranteed Travel Guaranted Credit Guaranted Deposit Group Definite Group Tentative Guaranteed Cart Non Guaranted

Local Agent International Agent Sabre Apollo Walk In Direct Call Magazine Newspaper Television Advertising Web Site

Reserved by telephone Reserved by fax Reserved by e-mail Walk in Web Travel Agency Reservations Center

Complaint Friends and Family Per Front Office Manager GMs Approval Tourism Industry Low Rate Requested Room Type Not Avilable Offer Package Staff VIP

Federal Gouverment State Gouverment Group Association Corporate Group Rack Rate Discount International Corporate Local Corporate Internartion Tourism Travel Agent

Cancelation Reason Terrorism

Cancellation History Cancel No. Code Description User

Cancel Reservation? OK Close

Date

Price Too High Plans Changed Sickness Terrorism Natural Wrecks Flight Delayed Other Reasons No gustaron ins..

Routing Instructions for Route to Name

New

or Routing Instructions Begin Date End Date

Room

Window

Close

Routing Instructions

Room

Entire Stay Other Dates

Route to Room Transactions 1001,

Window

Begin Date End Date

12/30/1899 12/30/1899

Ok

Close

Transaction Codes

Code Description

Available Trn. Code 1 001 1 002 1 003 1 004 1 200 1 210 1 220 1 230 1 240 1 250 1 260 1 270 1 280 1 300 1 310 1 320 1 330 1 340 1 350 1 360 1 370 1 410 1 420 1 430 Selected Trn. Code 1001 Routing Code Routing Code

Transactions

Routing

Description Room Charge No-Show Charge Cancelation Fee Day Use Tonalna Food Tonalna Beverage Tonalna Snacks Yoltzin Food Yoltzin Beverage Yoltzin Snacks Palapa Food Palapa Beverage Papalapa Snacks Chichen-Itza Food Chichen-Itza Beverage Chichen-Itza Cocktail Chichen-Itza Hall Rent Tulum Food Tulum Beverage Tulum Cocktail Tulum Hall Rent Local Call Long Distance Call Operator Assistance Description Room Charge

Add

Remove

Ok

Close

Party Guest 0 Party Name

Conf. No.

Name

Room Type

Adults

Total

Children

Rooms

Split Split All Edit Party Join Party Chg. Party Detach

Ok Close

Edit Party Name Room Type Adults Children Rooms Ok Cancel 0

Standard Double Smoking Standard King Smoking Deluxe Double Smoking Deluxe King Smoking Junior Suite Double Smoking Junior Suite King Smoking Master Suite Smoking Standard Double Non Smoking Standard King Non Smoking Deluxe Double Non Smoking Deluxe King Non Smoking Handicap Double Smoking Posting Master All Rooms

Combine Reservation Name burgos, vania 12city, sanchez, adriana jose miguel carla ramirez, carla ocampo juan, juan winter, will winter, will winter, will winter, will winter, will licona, paola simpson, homero jay chavarria valle, oscar david, rosales baihts perrilliat, heidi crus, magda pere lopes, juan carlos, michelle meraz, annette morales, mariel

Res. Status PROSPECT PROSPECT RESERVED RESERVED PROSPECT PROSPECT PROSPECT PROSPECT PROSPECT PROSPECT PROSPECT RESERVED RESERVED RESERVED RESERVED RESERVED RESERVED RESERVED RESERVED RESERVED RESERVED

Arrival 10/4/2007 10/3/2007 10/3/2007 10/3/2007 10/5/2007 10/5/2007 10/6/2007 10/6/2007 10/6/2007 10/6/2007 10/6/2007 10/7/2007 10/6/2007 10/6/2007 10/6/2007 10/6/2007 10/6/2007 10/6/2007 10/6/2007 10/6/2007 10/6/2007

Name

First Name

Departure Rate Code 10/5/2007 10/6/2007 10/6/2007 10/7/2007 10/8/2007 TAR 10/8/2007 TAR 10/8/2007 RCK 10/8/2007 RCK 10/8/2007 RCK 10/8/2007 RCK 10/8/2007 RCK 10/8/2007 STR 10/11/2007 STR 10/11/2007 STR 10/11/2007 STR 10/11/2007 STR 10/11/2007 STR 10/11/2007 STR 10/11/2007 STR 10/11/2007 STR 10/11/2007 STR

Room Type STDN MSTS STKS STKN MSTS MSTS DXKN DXKN DXKN DXKN DXKN DXDS STDS STDS STKS DXKS DXKS STKS STKS STKS STKS

Rooms 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1

Room

Room

Select

Close

Change Party Party Name Guest First Name

Confirmation No.

Ok

Close

Credit Cards Menu

Manual Approval

Authorization Rule Close

rization Rule

Additional Authorization

Additional Authorization Currently Authorized Amount Amount Manually Approved Approval Code 0 0

Ok

Close

Individual Profile ID - 17922 Individual More Fields Addres Information Last Name juan perez First / Title Language / Title French Address Stats & Info Contact

City
Postal Cd. / Ext.

Country / state Mxico

Search Name Name

International Information Saluation VIP Frequent Guest Nationality Russian Ref. Curr. Mexican Peso Bus. Seg. Textil Companies Mail Action Easter Mailing
Mailing List

Lawyer

Keyword **** Notes

First

Attributes Rate Code A / R No. Member No.

Search

Date of Birth Passport Client ID. Communications Home Phone Number Business Phone Number Mobile Phone Number Contact

History

History Information Last Room Last Rate Last Visit

Options Ok Save New Close

English French German Italian Japanese Mandarin Portuguesse Russian Spanish Swedish

Mister Miss Mrs Doctor Lawyer account

Frequent Guest Loyalty Club Member Celebrity Politician Owners Friend Owner Diplomatic In House Manager

Americasn German Canadian British Mexican Chinese Japanese Spanish French Portuguesse Brazilian Argentinian Russian Italian Swedish

Albania USS. Dollar Algeria Canadian Dollar Andorra United Kingdom Pound Angola Mexican Peso Mxico Euro Currency Francia Estados Unidos Taiwan

Medical Laboratories Food Companies Insurance Companies Textil Companies Car Factories Social Events Various Segments Hospital Companies Bussines Segment Religious Segment Goberment Segment Asociations Beverage Segment

Birthday card Yes Christmas Mailing No Easter Mailing General Information Packages & Promotions Signing of Agreement Special Events Special Rates Updates

Home Phone Number Business Phone Number Mobile Phone Number Fax Number Emal Address Web Page Skype Account Messenger

Add / Edit Address Address Type Billing Address Address

City Postal Code Country State Primary?

Ext.

Ok

Cancel

Home Address Billing Address Business Address Post Office Box Number Protected Address

Albania Algeria Andorra Angola Mxico Francia Estados Unidos Taiwan

Individual Notes

Note Type

Int Note Type

Note Title

Search Internal Only

New Edit Delete Close

Individual Notes - Add Date Internal Title Note Type

Save

Close

Background Notes Central Comments General Notes Outlook Note Property Notes Reservation Notes

Profile Membership List

Member Name

Seq

Type

Card No.

Description

New

Show Inactive

Expiration

Level

Class

Edit

Delete

Close

Memberships Member Name Type Interjet Card Number Name on Card

6789

Member Since Coments laoaoaooa

Level Expiration Sequence

Inactive

Save

Close

Air Canada Rewards Plus Aeromxico American Express Interjet Volaris Rewards

Gold Platinum

Future Reservation

Arrival

Departure

Room Type

Rate

Rate Code

Adults

Child

Name

New. Resv.

Resv.

Close

Preferences

Preference Group Preference Group Description Preferences

Preference

New

Search

Edit

Delete

Close

Select Preference Preference Description X Preference MFL 1FL 2FL 3FL 4FL 5FL 6FL Description Main Floor 1 Floor 2 Floor 3 Floor 4 Floor 5 Floor 6 Floor All None

Ok Close

Select Preference Preference Description X Preference F&B A&P SPO COP TOU Description Food and Beverage Promotions Accommodation & Packages Specials Sport Related Promotions Convention Packages Tours Packages

All None

Ok Close

Select Preference Preference Description X Preference SMK NSM Description Smoking Non Smoking

All None

Ok Close

Select Preference Preference Description X Preference EAA LDP BRC CHC CFC ROB CRI XTW SPW FBB FRB SPA RXA XCHW Description Early Arrival Late Departure Bath Robe Champagne and Chiller Cheese Platter Rollaway Bed Crib Extra Towels Special Pillows Far from babies & children Fruit Basket Special Amenities Relaxing Amenities Chees and Wine

All None

Ok Close

Credit Card Seq Card Type VISA Credit Card Number 0 Expiration Date

New

Edit

Delete

tion Date

Close

Credit Cards Card Type VISA Credit Card Number Expiration Date Name on Card Sequence

4544323212345 34

Ok

Close

Masterdcard VISA

Negotiated Rates

Rate Code

Sequence

Rate Code

Start Sell

End Sell Date

New

Edit

Show Inactive

Search

Delete

Close

Negotiated Rates

Rate Code Start Sell Date End Sell Date Sequence

01/12

01/12/11

Ok

Close

Profile Keywords Name Type Keyword

New

Edit

Delete

Close

Add Edit Keyword Type Keyword

Ok

Close

Acct/Com Agent Source Group

Name Start Date Nights End Date

3/29/2011 6 4/4/2011

Status Market Source

Rooms

Detalls

More

Cancel Elastic Block

Block Code Res. Type Guaranteed Cart Rate Code Corporativas Packages Pax/Room

Rooms Revenue Blocked Room Nights Net Revenue Net Rate

Picked-Up Available Hoja5 sumadas D8 a D18 y algo de NEW

Contact Contact

Inquiry

Origin

stic Block

Cutoff Date Follow up Date Decision Date

Cutoff Days

D8 a D18 y algo de NEW

GRID OK Save Close

Rack Corporativas Staff Grupos Agencia nacional Agencia Internacional