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eTicket Itinerary and Receipt

Confirmation:

CNGZ38
IssueDate:May12,2012

Traveler eTicketNumber BUCHHOLZ/EDWARDMR 0162327369518 FLIGHTINFORMATION Day,Date Flight Class DepartureCityandTime Sun,20MAY12 UA606 W CHICAGO,IL (ORDO'HARE)4:01PM Thu,24MAY12 UA1697 Q NEWARK,NJ (EWRLIBERTY)3:59PM

FrequentFlyer UADY21XXXX ArrivalCityandTime NEWARK,NJ (EWRLIBERTY)7:22PM CHICAGO,IL (ORDO'HARE)5:36PM

Seats /21F Aircraft Meal

737800 Purchase

FAREINFORMATION FareBreakdown Airfare: U.S.FederalTransportationTax: U.S.FlightSegmentTax: September11thSecurityFee: U.S.PassengerFacilityCharge: PerPersonTotal: eTicketTotal: 372.10USD 27.90 7.60 5.00 9.00 421.60USD 421.60USD FormofPayment: MASTERCARD LastFourDigits1880

Theairfareyoupaidonthisitinerarytotals:372.10USD Thetaxes,fees,andsurchargespaidtotal:49.50USD FareRules: Additionalchargesmayapplyforchangesinadditiontoanyfareruleslisted. NONREF/0VALUAFTDPT/CHGFEE CancelreservationsbeforethescheduleddeparturetimeorTICKETHASNOVALUE.

Additional Charges:

Sat.,May.12,2012/MasterCard1880wascharged49.00USDforthefollowing:ExtraLegroom (LimitedRecline)/EDD01629276399240 Sat.,May.12,2012/MasterCard1880wascharged54.00USDforthefollowing:ExtraLegroom /EDD01629276399273

eTicketReminders CheckinRequirementBagsmustbecheckedandboardingpassesobtainedatleast30minutespriorto scheduleddeparture.Baggagewillnotbeacceptedandadvanceseatassignmentsmaybecancelledifthis conditionisnotmet. EXCEPTION:whendepartingfromAtlanta,Chicago,Cleveland,Denver,Houston,Kona,LasVegas,Los Angeles,Newark,Orlando,Philadelphia,Reno,SanFrancisco,SeattleorTampa,thecheckinrequirement timeforPassengersandBagsis45minutes BoardingRequirementPassengersmustbepreparedtoboardatthedeparturegatewiththeirboarding passatleast15minutespriortoscheduleddeparture. FailuretomeettheBoardingRequirements mayresultincancellationofreservations,deniedboarding, removalofcheckedbaggagefromtheaircraftandlossofeligibilityfordeniedboardingcompensation. BringyourboardingpassorthiseTicketReceiptalongwithphotoidentificationtotheairport. TheFAAnowrestrictscarryonbaggagetoonebagplusonepersonalitem(purse,briefcase,laptop computer,etc.)perpassenger. Foruptotheminuteflightinformation,signupforyourFlightStatusEmailatunited.comorcall1800784 4444inSpanish18005793938. Ifflightsegmentsarenotflowninorder,yourreservationwillbecancelled.Rebookingwillbesubjecttothe farerulesgoverningyourticket. Forthemostcurrentstatusofyourreservation,flightsandotherimportantpolicies,gotounited.com. YoureTicketisnontransferableandvalidfor1yearfromtheissuedateunlessotherwisenotedinthefare rulesabove. CustomerCareContactInformation Wewelcomeyourcompliments,commentsorcomplaintsregardingUnitedoraUnitedtravelexperience.You maycontactususingourCustomerCare contactformatunited.com Baggageallowancesandfees Unitedacceptsonecarryonitemofnomorethan45linearinchesor114linearcentimetersintheaircraft cabin,alongwithonepersonalitem(suchasashoulderorlaptopbag).
www.united.com/web/enUS/apps/reservation/flight/receipt/eticket/revenueEticket.aspx?COPNR=Xj% 1/3

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eTicket Itinerary and Receipt

Ingeneral,checkedbaggagefeesarechargedatanypointintheitinerarywherebagsarechecked.For itinerariesoperatedexclusivelybyUnitedorUnitedExpress,standardfeeswillapplytocheckbaggage withamaximumweightof50pounds(23kg)perbagandamaximumoutsidelineardimensionof62inches (157cm)asfollows: WithintheU.S.(includingHawaii,PuertoRicoandtheU.S.VirginIslands)andbetweentheU.S.andCanada: Firstcheckedbag$25,secondcheckedbag$35 BetweentheU.S./CanadaandtheCaribbean:Firstcheckedbag$25,secondcheckedbag$40 BetweentheU.S.andMexico/CentralAmerica:Firstcheckedbag$0,secondcheckedbag$40 BetweentheU.S.andAsia/Australia/NewZealand/Micronesia/Europe/MiddleEast/SouthAmerica(except BrazilandVenezuela):Firstcheckedbag$0,secondcheckedbag$70 BetweentheU.S.andAfrica:Firstcheckedbag$0,secondcheckedbag$70(Feeappliesonlyto/from Egypt/Malawi/Morocco/ZambiaallotherAfricancountrieshavea$0secondbagfee.) BetweentheU.S.(exceptHawaii)andJapan:Firstcheckedbag$0,secondcheckedbag$0 BetweenHawaii,MicronesiaandJapan:Firstcheckedbag$0,secondcheckedbag$40 FirstandsecondcheckedbagfeesdonotapplytoactivedutymembersoftheU.S.militaryandtheir accompanyingdependents,customersconfirmedinUnitedGlobalFirst(SM),UnitedFirst, UnitedBusinessFirstorUnitedBusiness,ortoUnitedGlobalServices(SM),MileagePlusPremier1K, PremierPlatinum,PremierGoldorStarAllianceGoldmembers,PresidentialPlus(SM) orMileagePlusClubprimarycreditcardholders.FirstcheckedbagfeedoesnotapplytoMileagePlusPremier SilverorStarAllianceSilvermembers,orMileagePlusExplorerorOnePass(SM)Plusprimarycredit cardholders. Foradditionalinformationregardingcheckedbaggagefees,allowances,weight/sizerestrictions,exceptions, embargoes,oroverweight,oversized,oddsizedandsportingequipmentcharges, gotounited.com.andselectyourspecialitemsandrestrictionscategory. Fortravelitinerariesthatincludeflightsoperatedbyouralliancepartnersorotherairlines,differentbaggage feesmayapply. Learnmoreatunited.com. ProudMemberofStarAlliance Wearemakingconnectionssoyoumakeyours.Youcanearnandredeemmileson27memberairlines offering21,000dailyflightsandover 1100destinationsworldwide.Gotowww.staralliance.comtofindoutmore.Youveearnedit. FoodforPurchaseNowAvailable SatisfyyourcravingswithsomethingtastyfromournewInFlightMenu.Snacksorfreshlypreparedselections areavailableforpurchaseonmostflightsbetweentwoandahalfandsixandahalfhours. Splitterminaloperations Whilewecontinuecombiningourairline,somestationswilloperateinmultipleterminals.Besuretocheck yourflightstatustoensureyouarriveattherightterminalbeforeyourflight.Youcancheckflightstatusand gateinformationat united.comoronthegowithmobile.united.comortheUnitedApp. EffectivewithourMarch3movetoasinglereservationsystem,ouroperationswillbesplitinthefollowing airports.BaltimoreMD,GenevaSwitzerland,LondonHeathrowEngland,MadridSpain,KansasCityMO,New OrleansLA, SanDiegoCA,SanAntonioTX,SanJosedelCaboMexico,NewYorkLaGuardiaNY,WashingtonDCRegan National,BostonMA. Seeunited.comforwheretocheckinateachairport IMPORTANTCONSUMERNOTICES YourtravelissubjecttoUnited'sContractofCarriageterms.TheContractisavailableatanyCOticketing facility,united.comorbycalling1800UNITED1(18008648331).TheContracttermsincluderulesabout limitsonliabilityforpersonalinjuryordeathandforloss,damage,ordelayofgoodsandbaggage,checkin times,overbooking,securityissues,reservations,denialofcarriage,refunds,claimslimitsandrestrictions, includingtimelimitationsforfilingaclaimorlawsuit,andschedulechangesandirregularities. Ondomesticflights,United'smaximumliabilitylimitforcheckedbaggageis$3300USDperpassenger,and Unitedexcludesliabilityforalluncheckedbaggage.Unitedexcludesliabilityforfragile,valuableorperishable itemscarriedinallbaggageincludingjewelry,computers,cash,cameraequipmentandsimilarvaluables.If anyoftheseitemsarelost,damagedordelayed,youwillnotbeentitledtoanyreimbursement.On internationalflightsgovernedbytheWarsawConvention(includingthedomesticportionsofthetrip), maximumliabilityforcheckedbaggageisapproximately$640USDperbag,and$400USDperpassengerfor uncheckedbaggage.OninternationalflightsgovernedbytheMontrealConvention(includingdomestic portionsofthetrip)maximumliabilityforbaggageis1,131SDRsperpassengerforcheckedandunchecked baggage.Youcandeclareexcessvaluationoncertainbaggageattheairport,additionalfeeswillapply. Forinternationalflights,atreatyknownastheWarsawortheMontrealConventionmayapplytotheentire journey.Whenapplicable,itgoverns,amongstotherthings,theliabilityofthecarrierforbaggageanddeath oforinjurytopassengers. TheContractofCarriagecontainsfurtherdetailoftheseterms. PersonalHealthForimportanthealthtipsbeforeyourflight,includinginformationonaseriouscondition calledDeepVeinThrombosis,pleasegotounited.comorcall1800WECARE2.Thisinformationisalsointhe Unitedmagazineonboardyourflight.
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eTicket Itinerary and Receipt

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